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I just had over a thousand Euros stolen and Revolut is siding with the thief

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Re: I just had over a thousand Euros stolen and Revolut is siding with the thief

#281

Post by xenocratus »

PhasmaFelis wrote: post #213
dgellow wrote: post #68

Earlier quoted context omitted.

> The company quite literally has the words "get sh*t done" in giant neon letters on their office wall. That has become one of my red flag. I want to deal with people and companies focused on the quality of their products and businesses, not on doing "shit" (taking their motto literally).

Absolutely. "Move fast and break things" is barely acceptable for services where failure is mostly just annoying, like social media. If your product is banking, medicine, transport, or anything else that can seriously harm people, "move fast and break things" amounts to criminal negligence.

Amen.

Another example of a field that I'm personally aware of and in which this kind of attitude should not be acceptable is cybersecurity. If your job is to protect people, then EVERYTHING you release has to be bulletproof.

Re: I just had over a thousand Euros stolen and Revolut is siding with the thief

#282

Post by st1ck »

AdrianB1 wrote: post #15

Before I signed up for Revolut I did a bit of research and found some incidents that made me more cautious than usual. Unfortunately at the end of my analysis I found no better option, so I signed up. But knowing what I do, I have 2 rules: - don't keep a significant sum there; not more than what I can afford to loose if things go wrong - keep unused features disabled at all times, activate and deactivate features or…

With all this effort, cash seems much easier option.

Re: I just had over a thousand Euros stolen and Revolut is siding with the thief

#283

Post by stallmanite »

Lucadg wrote: post #254
tooop wrote: post #186

Earlier quoted context omitted.

I believe that the standard card has the option to purchase insurance and it will be billed only for those days that you were abroad. I don't think that you have to activate anything if you have a plan that includes insurance (premium/metal).

Exactly. You can't activate it manually. It's activated by the GPS.

If GPS can be spoofed by Pokemon Go hackers this seems like a dumb thing to base anything important on like insurance being active or not. What the fuck?

Re: I just had over a thousand Euros stolen and Revolut is siding with the thief

#284

Post by unethical_ban »

xenocratus wrote: post #281
PhasmaFelis wrote: post #213

Earlier quoted context omitted.

Absolutely. "Move fast and break things" is barely acceptable for services where failure is mostly just annoying, like social media. If your product is banking, medicine, transport, or anything else that can seriously harm people, "move fast and break things" amounts to criminal negligence.

Amen. Another example of a field that I'm personally aware of and in which this kind of attitude should not be acceptable is cybersecurity. If your job is to protect people, then EVERYTHING you release has to be bulletproof.

As someone in cybersecurity, I would offer an alternate perspective: That sometimes you have to lock things down despite not being absolutely certain of side effects, being willing to take some outages, if you ever expect to get something done.

Analysis Paralysis is a real thing. Sometimes you just have to do it.

Re: I just had over a thousand Euros stolen and Revolut is siding with the thief

#285

Post by jacquesm »

Peroni wrote: post #7

Revolut's CFO recently 'resigned' from the company in light of claims that Revolut switched off an anti-money laundering system that flags suspect transactions. Revolut cited 'personal and health reasons' for the CFO's resignation. Whatever those personal and health reasons really were, they clearly passed quite quickly as within the space of a few weeks, said CFO has joined another FinTech company as their new CFO.…

> personal and health reasons

That could easily be a way to say that he got threatened to leave that anti-money laundering system switched off 'or else'. Keep in mind that as soon as you create a way for organized crime to do their thing on your service and you are making money of them that they will happily consider you to be in their debt. It happens in the movies, and sometimes it happens in real life.

Someone I know peripherally had something like that happen to him because of a series of movie theaters. Not good, even if you are not aware that such things are happening.

This is why casinos, online gambling, bitcoin related stuff and payment systems as well as two-sided market places always require extra care, before you know it you have a bunch of criminal coat tail riders on board.

Re: I just had over a thousand Euros stolen and Revolut is siding with the thief

#286

Post by anthonybsd »

Peroni wrote: post #7

Revolut's CFO recently 'resigned' from the company in light of claims that Revolut switched off an anti-money laundering system that flags suspect transactions. Revolut cited 'personal and health reasons' for the CFO's resignation. Whatever those personal and health reasons really were, they clearly passed quite quickly as within the space of a few weeks, said CFO has joined another FinTech company as their new CFO.…

>Revolut's CFO recently 'resigned' from the company in light of claims that Revolut switched off an anti-money laundering system that flags suspect transactions.

Revolut's CEO[1] is the son of the top bureaucrat of Russian Gazprom, which has been implicated as the main channel of - you guessed it[2], money laundering for Russian oligarchs [3].

[1] https://en.wikipedia.org/wiki/Nikolay_Storonsky

[2] https://panamapapers.sueddeutsche.de/articles/56fec05fa1bb8d...

[3] https://www.ft.com/content/2ebff9ee-38f6-11e9-b856-5404d3811...

Re: I just had over a thousand Euros stolen and Revolut is siding with the thief

#287

Post by macNchz »

krn wrote: post #276
macNchz wrote: post #189

Earlier quoted context omitted.

I’m not certain as to the original post’s implication, but the multi-billion-dollar Russian “Laundromat” schemes that have come to light over the past few years fed through Baltic banks, including at least one in Lithuania. I’d think, though, that since these came to light there would be added scrutiny and it wouldn’t be an ideal place for further nefarious activity.

> through Baltic banks, including at least one in Lithuania Just to clarify: The Russian Laundromat mostly relied on the banks from Latvia and Estonia[1], the two EU countries with the largest Russian population. The only banks which participated in the scheme from Lithuania – Danske and Nordea – were actually Scandinavian, and have either left the country (Danske), or merged with others (Nordea) afterwards. [1] http…

I was thinking about the recently revealed 'Troika Laundromat'–smaller than the Russian Laundromat scheme but still a $5B operation–which involved the Lithuanian Ukio Bankas: https://www.occrp.org/en/troikalaundromat/the-troika-laundro...

Re: I just had over a thousand Euros stolen and Revolut is siding with the thief

#288

Post by stavros »

jscholes wrote: post #262
stavros wrote: post #147

Earlier quoted context omitted.

> For a long term user, you seem to have made a lot of assumptions and mistakes. What were they? > I can't tell if you froze ALL of your cards, either immediately upon discovering the fraudulent event or before raising/disabling limits and then 'deal' with the rogue virtual card afterwards. I froze the card the charge was made on immediately after I discovered the fraudulent transaction, yes. I didn't freeze anything…

> Initially I thought my work had used my card to book a trip for me or something similar. I didn't even imagine someone could have gotten my card details somehow. I must be missing something here. Is sharing your card details with your workplace, so they can spend your money on your behalf, a normal thing for you (or anybody) to do? Legitimately asking here because I don't understand this at all.

No, it's not. I was just super confused by the charge and what's what I thought. It makes no sense, and yet the probability ranked higher than "fraud" in my mind.

Re: I just had over a thousand Euros stolen and Revolut is siding with the thief

#289

Post by bezoisevil »

Peroni wrote: post #7

Revolut's CFO recently 'resigned' from the company in light of claims that Revolut switched off an anti-money laundering system that flags suspect transactions. Revolut cited 'personal and health reasons' for the CFO's resignation. Whatever those personal and health reasons really were, they clearly passed quite quickly as within the space of a few weeks, said CFO has joined another FinTech company as their new CFO.…

Ahhh move fast and break things, good ol agile.

Re: I just had over a thousand Euros stolen and Revolut is siding with the thief

#290

Post by rkangel »

Lucadg wrote: post #19

I used to like them but then this happened: - they froze my account. - they required documentation. - the chat was broken. There was no way to contact them and send the documentation. - I found them in Twitter, someone from Revolut passed my issue along. No one called me. - They kept messaging me in the chat. I could see the numbers piling up but the chat was "opps something went wrong" and a blank page. - I tried al…

Fintech has good products and bad products, just like every other sector.

Monzo, for instance, is excellent.

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