There's no mention of what I think is by far the biggest negative influence on trust: the media. Trust in media is at an all time low: https://www.washingtonexaminer.com/washington-secrets/trust... It's a totally self inflicted wound too. Clickbait, outrage bait, blatant political spin, stealthy retractions, journalists on social media starting mobs... Bots do not even register in most people's minds compared to tha…
There is no mass incentive for thought-out, contemplative, long-form journalism. In my opinion, we have dug our own grave - the truth is that the primitive, animal parts of our brain vastly overpower the analytical parts of our brain, and so your 'outrage bait' is a news (or tech) executive's bonus for the year. If the only metric by which we measure anything is $$$, then, well...