My takeaway: there are huge potential markets in people who are not like me. The execs were probably completely unaware of this market, and it took an outsider to hold their hand and bring it to them. I love flaming hot cheetos and know tons of people who do, but there is no way I would have thought of taking the hot pepper / other spices from a traditional Mexican food (elotes, which I had in LA) and adapting them i…
This is why diversity is so important! Not only in business, but in general — everyone has huge blind spots, no matter what background they have. Life is much larger and more diverse than people usually imagine. Interacting and learning from people with different backgrounds than yours is a fundamentally rewarding experience, although it can be hard at times.
I believe many groups that are diverse by gender or race or ethnic composition are actually quite similar if they are the same age even though they might have different upbringings.
I explored this subject in this essay a while back which was based on some reflections I did after an ASK HN i did became quite popular.
https://medium.com/black-n-white/the-problem-with-problems-4...
my conclusion was "which diversity" is an important discussion to have.