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Mazda is purging touchscreens from its vehicles

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Re: Mazda is purging touchscreens from its vehicles

#851
post #306

Earlier quoted context omitted.

I understand the thought, but in the real world this is counterproductive and dangerous. Some interfaces it’s pretty clear that they are best served by physical buttons, toggles, switched, etc. Blinkers, gear selector, volume, windows, for example. Some interfaces it’s equally clear that they are best served by touch. Text input through an on screen keyboard obviously beats a scroll wheel to select individual letters…

You seem to be equating touchscreens with safety and quality. These do not go hand in hand - the underlying system can be absolute crap with a touchscreen (remember old dedicated GPS units?), or they could be Tesla-equivalent but with a weird physical button input system. > Sometimes that means interacting with the navigation interface while under way, whether it’s due to updating a route, checking for traffic, zoomi…

Oh I definitely understand that the vast majority of touch screens are utter trash! But that's not to say that all are.

Understanding what lane I need to be in, and what the traffic conditions are up ahead around the bend; these things add to situational awareness that makes driving safer. But I'm just not going to use a shit GPS that I need to program an address by spinning a scroll wheel and individually selecting letters.

If you had a large touchscreen in your car, you wouldn't have to look down at a tiny phone screen to see these things. They would be in your peripheral vision and easily checked without losing track of the road.

Now I regularly move to the right and slow down long before approaching a traffic jam on the highway, versus the typical hard-brake when the traffic comes into view.

At an unfamiliar complex intersection (greater than 4-way), sometimes you can't figure out where the GPS wants you to go. A quick pinch-zoom before the light turns can give you the visual queue you need to avoid having to make a last minute decision as you enter the intersection. That's totally possible on the TM3 because it's instant, smooth, and fluid (and it's really great at automatically zooming back out to the right level as you start driving again).

And to give another anecdote, today on my drive home navigation was set to take me 'Home' (by the way that's two taps on the screen, and takes less than 1 second to activate as soon as you sit down in the car). I was on the highway in stop-and-go traffic with AutoPilot. My wife called and asks me to pickup takeout. I know it's too early to order, and traffic is terrible. I need to know how long to wait to order, so I tap the steering wheel control and use voice control to change the destination. Because it's internet connected, I can just speak the restaurant name and the town. It tells me the traffic-aware arrival ETA so I know when to place the order, and adjusts the route (taking an earlier exit). Unfortunately there's no single tap on screen to make the call - POIs don't have the phone numbers listed (yet)!

So I find that there are plenty of perfectly appropriate reasons to adjust navigation while driving, I just think very few people have experienced how a proper large touch-screen implementation can supplement and enhance your situational awareness and allow you to complete tasks safely and efficiently while underway. The is strictly better than the real-world alternative which is for people to try to complete these tasks using a phone-in-hand while they are also attempting to drive.

Re: Mazda is purging touchscreens from its vehicles

#852
post #660

Earlier quoted context omitted.

Have you ever driven a stick shift?

I'm European, I didn't even know automatic transmission existed before I was 30 :) The gearstick is one control with a very limited set of never-changing options that you have to use all the time, basically the best you can get as muscle-memory goes. Despite all this, it's not used where hyper-attention on the road is really necessary, i.e. in racing. And where do we get gearshift controls in racing? On the wheel.

There are plenty of racing cars with stick shifts in them. Or are you thinking of a specific type of racing?

Re: Mazda is purging touchscreens from its vehicles

#853
post #845

Earlier quoted context omitted.

> The likely driving force that is causing it is the manufacturers BOM costs. Whilst I think this is part of it's about more than just reducing the BOM. There's a trend to move all interfaces from knobs and switches to touch screens even when money isn't the problem. For example the SpaceX Dragon capsule also takes this approach which you can see from the images below: https://www.spacex.com/crew-dragon A heavily vib…

> I think current fashions are very much to blame in a lot of cases. A sleek touchscreen operated car in the showroom is a sexier buy than your more traditional button festooned dashboard. Buyer's only get a chance to regret it after they've spent a lot of time with the vehicle. Exactly. Touch screens are pure tech fad in about 50% of use cases at least , with the decision to use them not based on any kind of practic…

I've been driving my most recent car for 3 years now. I want to go back to analog controls. It sucks. I'm used to it but it still sucks.

Re: Mazda is purging touchscreens from its vehicles

#854

Praise to Mazda for making this decision. As a User Experience Professional, I was never able to grasp the true user's need for touch screens in cars. For years I have been working on product interfaces (not just apps). Many studies I conducted actually told me that people favored analog controls over digital touch screens controls. It gives you tactile feedback, making it accessible for anyone with sense of touch. >…

I'm not buying a car with no touch screen. I like to have physical buttons for AC, and quick switching between media, radio, a dial for volume, things like that. But I also need a touch screen for Google Maps, and my music apps. Often times, my passenger might navigate these.

Edit: Also, in all fairness, where the screen is relative to the dash matters, and the size of it as well. From the photos on the post, those Mazda touch screens looked pretty small and awkwardly positioned for touch controls.

Re: Mazda is purging touchscreens from its vehicles

#855

Earlier quoted context omitted.

I too am glad Mazda did this, now I have to decide if I want to trade in my 2018 Mazda 3 for a 2019 one :-). Touch screens are cheap, mechanical switches are expensive. Mechanicals are expensive from an acquisition cost, tooling/manufacturing cost, maintenance cost, and replacement cost. So automakers were happy to move everything into the touch screen and reduce these costs and boost their margin. I hope Mazda will…

How much do mechanical switches cost?

Depends, are they custom or off the shelf? Are they environmentally sealed or open? How many cycles do they need to last for? What sort of conditioning circuitry do they need?

There will always be the cost of additional wiring harness and copper wire at some cost per foot. Some additional testing time when the consoles are assembled to verify the switches are all working Etc. Time has a cost associated with it during assembly as well.

Re: Mazda is purging touchscreens from its vehicles

#856
post #848

Earlier quoted context omitted.

Especially now the US and Canada requires reversing cameras in all new cars, there has to be a screen in the car; the question then becomes whether it's worthwhile designing a second infotainment system that doesn't require that (somewhat costly) large colour screen for lower end trims in markets where reversing cameras aren't mandatory, and it seems to be that manufacturers think that isn't worth the cost.

I wish they did that in the EU. Reversing cameras are massively useful, especially in vehicles with low visibility such as the Toyota CH-R.

Really? As much as I like the comfort of the rear radars for big vehicles, I’ve always found the camera a bit useless

Re: Mazda is purging touchscreens from its vehicles

#857

Praise to Mazda for making this decision. As a User Experience Professional, I was never able to grasp the true user's need for touch screens in cars. For years I have been working on product interfaces (not just apps). Many studies I conducted actually told me that people favored analog controls over digital touch screens controls. It gives you tactile feedback, making it accessible for anyone with sense of touch. >…

> It basically means they have given up on developing a good branded interface between the driver and the car. The one piece of feedback I gave Toyota in their post-purchase survey is: please replace the hot mess that is Entune with CarPlay. They absolutely should give up. You can't compete with an OS and ecosystem into which billions of dollars have been sunk. I agree, for what it's worth, that analog controls are s…

They have given up, they’re starting to roll out CarPlay across Lexus and Toyota

Re: Mazda is purging touchscreens from its vehicles

#858
post #725

Earlier quoted context omitted.

I think Teslas make you use the touchscreen for adjusting the cruise control speed

This is incorrect. In fact you cannot adjust the cruise speed via the touch screen at all. Apparently this was actually changed in an early software update to the TM3, and cruise initially was engaged via the screen though! https://interestingengineering.com/tesla-moves-autopilot-con...

You can still adjust the cruise speed via touchscreen. There is a plus/minus on either side of the displayed cruise speed.

Re: Mazda is purging touchscreens from its vehicles

#859

Earlier quoted context omitted.

I own two cars with CarPlay, one use a touchscreen (VW) and the other a rotary knob/button (BMW). I much prefer the knob - with the touchscreen, I have to focus on the screen for a longer period of time to make sure my finger hits the right spot. With the rotary knob, I still have to glance over, but only enough to ensure the correct "button" is highlighted. That feels less distracting to me. All that said, I try to…

Apple keeps Siri from accessing non-Apple apps (can't voice control into Pandora or Google Maps). This is changing in CarPlay in iOS 13, as are a fair number of other things (generally for the better; I have a bit of hands-on experience thanks to a brave/foolhardy friend who's already installed the developer beta). https://www.theverge.com/2019/6/3/18650923/apple-carplay-ios...

You can use Siri Shortcuts to access non-Apple apps. I'm pretty sure this has been a thing since iOS 12.

Source: I do it

Re: Mazda is purging touchscreens from its vehicles

#860
That is a really good idea. Touch controls are nearly useless on a moving vehicle. It would be a lot better if Apple/Google came up with a standard tactile interface for their in-car offerings.

Don't get me wrong -- CarPlay/Android Auto are leagues ahead of what individual car makers have to offer. Having a standard system across all car makers is a good idea too. They just need to come up with a more tactile interface.

The touch screen doesn't necessarily have to go, though -- it could simply be disabled when the vehicle is moving.

Volkswagen, for example, have a rotary dial which lets you flip through all the items on the screen to select the one you like. It still requires the driver to glance at the screen, but at least it doesn't require them to touch the precise spot on the screen -- which IMO is more distracting. That said, even the rotary dial is not perfect as it can't be operated by touch only -- w/o taking your eyes off the road -- not unless you know the position of every single icon/control by heart.

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