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Mazda is purging touchscreens from its vehicles

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Re: Mazda is purging touchscreens from its vehicles

#261
I have a 2014 Toyota Auris, and while on service I got to try the new 2019 model.

All interior controls were touchscreen and impossible to use while driving. Worthless gimmickry.

Definitely didn’t tempt me to get a newer model. I’ll keep my 2014 with its buttons and dials until auto-designers regain there senses again.

Re: Mazda is purging touchscreens from its vehicles

#264
post #110

Earlier quoted context omitted.

You shouldn't be doing anything like that while driving. Also if it's physical in any way you can build accurate muscle memory and know without looking that you have gone to the right spot. This is almost never the case with touch screens interfaces. There is no safe way to interface with a screen while driving. You are taking your eyes off the road, and your focus goes with it necessarily. The safest option is no sc…

It doesn’t matter what you “shouldn’t” do when it comes to mass-market consumer devices. It only matters what people will do, especially when you share a road with them. And when it comes to vehicle interfaces, you should assume 80% of drivers will adjust them during a drive, no matter how inconvenient and dangerous is. Any system that doesn’t recognize this reality — and try to minimize the harm if it — is just goin…

I totally agree, which is why I think any screen is a bad idea. That ship has sailed though and we have millions of cars with screens, so it's still worthwhile to keep repeating that it's ridiculous to use the screen in motion, even if that's what it was designed for.

Re: Mazda is purging touchscreens from its vehicles

#265
post #74

I don't even think you have to be defensive about it. Touchscreens can make sense for things where you need to have a flexible interface and cannot afford your physical interface to look like the cockpit of an airplane. But for everything that is even a tiny bit critical you usually want to avoid it if possible. This is why even 50k€ cinema cameras like the Arri Alexa swear on knobs and buttons. The things with butto…

In the 1970's, Citroen put this marvellous piece of UX in a car... https://citroenvie.com/wp-content/uploads/2013/03/CX-Prestig...

Re: Mazda is purging touchscreens from its vehicles

#266

Earlier quoted context omitted.

It doesn’t matter what you “shouldn’t” do when it comes to mass-market consumer devices. It only matters what people will do, especially when you share a road with them. And when it comes to vehicle interfaces, you should assume 80% of drivers will adjust them during a drive, no matter how inconvenient and dangerous is. Any system that doesn’t recognize this reality — and try to minimize the harm if it — is just goin…

How you do design for this consumer who is controlling while driving without encouraging the activity by making it easier?

Remove the ability to control the screen while driving.

Re: Mazda is purging touchscreens from its vehicles

#267
post #42

Good. There is a reason you don't see apple like designed plane cockpit. When safety or productivity matters, you need more feedback, more options accessible and faster. That's also why you don't program on a tablet, even with a bt keyboard. Task switching is way to slow, not enough info directly accessible and multi tasking sucks.

I think this conflict in ideas is very well captured by the differences in flight control instrument panels in the Orion Spacecraft as compared to SpaceX's Dragon v2. Here is an image of what I'm referring to: https://rocketry.files.wordpress.com/2012/08/orion-capsule.j...

The Orion control panel looks like it would be much easier to use in a heavily vibrating, high-G rocket. It's a lot harder to fat-finger a tactile, physical button/switch than a touchscreen. Notice that the switches even have cages so that they can't get accidentally toggled.

Re: Mazda is purging touchscreens from its vehicles

#268
post #110

Earlier quoted context omitted.

You shouldn't be doing anything like that while driving. Also if it's physical in any way you can build accurate muscle memory and know without looking that you have gone to the right spot. This is almost never the case with touch screens interfaces. There is no safe way to interface with a screen while driving. You are taking your eyes off the road, and your focus goes with it necessarily. The safest option is no sc…

navigation was just an example. Angdthere is no place here for muscle memory. Do you want to switch radio station? (I hope I can do such thing during driving?). Look at screen where is focus now and rotate the wheel by some angle which depends on what you see on screen. Press the wheel, rotate the wheel again to select another radio station, press it again. Things like that. Maybe after few years you will memorize pa…

Well I do agree, it's definitely not a great solution either. I am not sure there is one that involves the screen at all.

Media buttons on the steering wheel were peak car usability. What is there really to be looking at other than the road while you drive? A map at best, but we can do better there too. A HUD of upcoming turns projected onto the glass for example. We had HUDs in cars in 1989 (Nissan Silvia) and some modern cars are bringing it back. I think that's the perfect blend of usability without compromising safety.

Re: Mazda is purging touchscreens from its vehicles

#269

Well after owning a Tesla Model 3 I am of the opinion, why in the hell do we need forty plus buttons in cars? Seriously! (Go count your buttons, some cars are higher than that) First off with regards to the touch screen in the Tesla. In the vast majority of drives I never ever touch it. Not once. Why not? Well I have my temperature preference set, I usually play the music that is coming off my phone, and well, what e…

> In most modern cars there is so much automatic that you really never use the majority of controls you are presented with.

Then why the huge rant about buttons and knobs if I rarely need to actually touch them?

Re: Mazda is purging touchscreens from its vehicles

#270
post #36

Earlier quoted context omitted.

I'm pretty sure [1] none of those are touch screens. However, there are aircraft avionics with touch screens, for example: https://www.avidyne.com/products/ifd/index.html [1] I'm a private pilot so I'm pretty familiar with the state of the art in aircraft avionics, but I don't fly a 737.

It takes a while for things to trickle down to certified jets and touchscreens are still relatively new. It will come: https://www.flightglobal.com/news/articles/airbus-aims-for-a... If recent business jets are an indication, it's all touch based at the high end already. Also, Ipads are getting pretty popular for pilots. My understanding is that most pilots would bring one by default (two plus extra batteries typical…

I'm not a pilot, but my understanding is it is quite different to driving in terms of attention — a cruising pilot can easily look at a screen for 5 or 10 seconds (?) entirely safely, whereas a driver might struggle to even stay in lane looking at a screen for 10 seconds. So a touch screen is fine for a pilot but probably not good for a driver.
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