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Mazda is purging touchscreens from its vehicles

motorauthority.com

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Re: Mazda is purging touchscreens from its vehicles

#51
I rent cars often, so I see these systems with fresh eyes and I'm basically shocked at the complexity of it all.

I tremble a little bit when I want to play something with my iphone, nervously moving through the screens.

I think a couple of knobs, a few buttons, and a very simple screen, hopefully HUD of some reasonable kind - or even info displayed behind the wheel would be suitable.

I always wonder how many accidents all that technology causes.

Re: Mazda is purging touchscreens from its vehicles

#52
I'm a Mazda driver and I liked how you can use a touchscreen before you drive and then it switches off the touchscreen as you're driving to make travelling safer. At first, I was confused, because I've been so used to using touchscreens during journies before, but I applauded them for making such a useful safety feature and I applaud them again for taking it one step further.

Re: Mazda is purging touchscreens from its vehicles

#53

Praise to Mazda for making this decision. As a User Experience Professional, I was never able to grasp the true user's need for touch screens in cars. For years I have been working on product interfaces (not just apps). Many studies I conducted actually told me that people favored analog controls over digital touch screens controls. It gives you tactile feedback, making it accessible for anyone with sense of touch. >…

Agree, except when you need to type a name.

Re: Mazda is purging touchscreens from its vehicles

#54
Finally a car company that gets it. Touchscreens and cars should be mutually exclusive, anything that takes your eyes off the road in a car is simply dangerous.

Feedback could be visual and in extreme cases audible. Input should be tactile, so buttons rather than surfaces.

And screens should display only a little bit of information, in a font large enough that you don't end up straining your eyes when you switch from the road to the screen and back.

Re: Mazda is purging touchscreens from its vehicles

#55
I don't know what the problem is or how to fix it, but every car UI/UX I've ever tried, from Audi to Toyota was an absolute repulsive nightmare. Even while not driving it takes forever to find a way to any basic function - while in regular life the phones, and most other electronics are sub-second mostly intuitive. Major car makers always feel like they are two decades behind! And everyone insists on their own separate rat-hole of an experience. We shall see if Mazda's does any better, but the touchscreens I've interacted with in cars were completely maddening, an ugly pixelated blast from a very slow past even in brand new cars.

Re: Mazda is purging touchscreens from its vehicles

#56

Good. There is a reason you don't see apple like designed plane cockpit. When safety or productivity matters, you need more feedback, more options accessible and faster. That's also why you don't program on a tablet, even with a bt keyboard. Task switching is way to slow, not enough info directly accessible and multi tasking sucks.

> Good. There is a reason you don't see apple like designed plane cockpit.

But Mazda's cockpit isn't plane cockpit either. Please go for a test drive with new Mazda 3 and you will be surpised how stupid is this decision.

If you want to volume up, change a song, yes, it is easy.

But if you want for example turn on GPS navigation, you need to use this wheel near the gearbox to: - leave a radio interface (you must look at screen and turn the wheel at the same time) - find where is a navi (by turning the wheel and pressing it, still looking at the screen) - choose, again with the wheel, to start typing your destination - and what most: again with wheel (turning it and pressing) type the address simultaneously looking on an onscreen keyboard.

All that while not looking on the road and holding your steering wheel with one hand and another on navigation wheel on central canal.

How come this is safer by tapping on the screen?!

Re: Mazda is purging touchscreens from its vehicles

#58

Good. There is a reason you don't see apple like designed plane cockpit. When safety or productivity matters, you need more feedback, more options accessible and faster. That's also why you don't program on a tablet, even with a bt keyboard. Task switching is way to slow, not enough info directly accessible and multi tasking sucks.

> Good. There is a reason you don't see apple like designed plane cockpit. But Mazda's cockpit isn't plane cockpit either. Please go for a test drive with new Mazda 3 and you will be surpised how stupid is this decision. If you want to volume up, change a song, yes, it is easy. But if you want for example turn on GPS navigation, you need to use this wheel near the gearbox to: - leave a radio interface (you must look…

The proper way to do this is by voice input.

Re: Mazda is purging touchscreens from its vehicles

#59
It's a bit insane that cars (as far as I understand it) have to go through a lot of certification, e.g. that their airbags work, or that the controls work properly (e.g. that the brake-by-wire doesn't have bugs), but that only now have they done research if touch screen usage is safe or not...

Re: Mazda is purging touchscreens from its vehicles

#60
It's a case of picking the right tool for the job, touchscreens aren't entirely awful. But if I'm driving and I want to switch to Radio, the button should always be in the exact same place so I don't need to think.

My car has buttons for all these operations and it's great. What is bad for is browsing the map when I'm parked; say I'm looking for a car park near my destination, by the time I've zoomed out with a scroll wheel, browsed around and zoomed back in a few times I could've done the same thing on my phone and set off.

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