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Retail stores use Bluetooth beacons to track customers

nytimes.com

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Re: Retail stores use Bluetooth beacons to track customers

#231
I think the biggest misconception here is the belief that Bluetooth LE beacons are tracking phones. The beacons themselves operate as transmit-only and don’t receive any data and therefore don’t perform any tracking themselves. The more correct way to look at this is that the apps are tracking a user’s location, and the beacons are providing the app with information to determine the current location.

If the app’s knowledge of your location provides some service and the user is opting-in, this shouldn’t be a problem (just like I opt-in to provide Google Maps my location).

The keys here are (1) users should be aware that an app knows your location, and (2) User should have the ability to opt-in to providing my location to the app. The mobile operating systems should do a better job of making the user aware and making it very easy to opt in or out.

Maybe an ideal solution would be where (assuming the user opts-in) the OS automatically controls whether an app has the ability to use Bluetooth locationing when the GPS detects that I’m in a certain area. For example, the Target app is prevented from using Bluetooth tracking most of the time, but when my phone GPS sees that I’m in a Target store it automatically enables it while I’m there, and disables it when I leave.

Re: Retail stores use Bluetooth beacons to track customers

#232

Earlier quoted context omitted.

If what you are saying is true (I'm genuinely asking), that sounds like behavior that should absolutely be made illegal and severely punished. I try to maintain a "lite" internet footprint (no facebook, only social media is LinkedIn, I use a VPN when I can) ... it's a little disturbing to think that someone can just purchase my buying history and use it as, essentially, an attack vector to serve me ads or gaslight me…

Yes, you are. The events surrounding what happened to my wife was very painful (an ectopic pregnancy that nearly killed her), and a thoughtless reminder was very unwelcome. I still feel violated and betrayed. In our case, I found out the marketing list from Enfamil and bought it for my zip code. I complained to the hospitals’ privacy officer and the state regulator and found that everything was legal. There is a lot…

That's really awful. I hope you both are doing better gradually.

How the hell was trading individually identifiable hospital admittance and treatment information not a HIPAA violation?

Re: Retail stores use Bluetooth beacons to track customers

#235
post #230

Earlier quoted context omitted.

It's very much encoded in the track data. It may not be in clear-text by the time it leaves the reader but it's encoded in the data.

Do you mind linking to a source? Wikipedia has details on it, but it doesn't say anything about names. https://en.wikipedia.org/wiki/Magnetic_stripe_card#Financial...

From your link, it looks like "Name" is in Track 1:

  Start sentinel — one character (generally '%')
  Format code="B" — one character (alpha only)
  Primary account number (PAN) — up to 19 characters. 
  Field Separator — one character (generally '^')
  Name  — 2 to 26 characters
  ...

Re: Retail stores use Bluetooth beacons to track customers

#236
post #141

The really simple answer? Give up your smartphone. It's eating your life anyway, crossing boundaries with your family / work. You're addicted to checking: your downtime is zero, your free space to think: negligible. Mindfulness: none. Mindlessness: maximum. Just a thought.

How is this kind of "advice" anything but plain old-fashioned victim-blaming? If ever an entire category of HN posts deserved an instant trip to -4 territory, these ever-present and singularly-unhelpful posts ("Just turn your phone off/leave it in airplane mode/leave it at home/give it up for Lent/sell it on Craigslist/go to Uttar Pradesh and join a Zen monastery") should more than qualify. Letting scumbags dictate h…

I don't really see how my thought (note: more "thought", less "advice") qualifies for this ire, but, hey, maybe you too need to spend less time on social media being angry at people ;-)

Actually I think a considered and gentle re-looking at one's life is an entirely viable thing to do.

What's so nuts about leaving your smartphone at home, or giving it up completely? Try taking a step back in an attempt to take a cold look at how weird and unbalanced this whole smartphone addiction thing has become. A situation in which, what, 50%+ of any random group of people has head down looking at a screen? A situation in which a family goes out for a meal and spends the time with each member socialising with people in the virtual world but not with each other? A situation in which young girls are self-harming because they're spending 6 hours a day comparing themselves with others online? I live by the sea - a beautiful, wonderful part of the world - but the number of people who simply don't engage with the world they're moving through because of this little square of plastic in their pocket is astounding.

There's nothing blame-y about this - yes, the corporations need a slap at what they're doing with our data and our lives - but we've got individual agency, too.

Re: Retail stores use Bluetooth beacons to track customers

#237
post #189

Earlier quoted context omitted.

I am tempted by this more and more. I'd be curious to hear from anyone who's tried it

There was a HN thread about it the other day, but I don't see the point of rushing out to buy a nokia if you've already bought a smartphone; that's just doubling down on e waste. You can always detox your phone though. Delete all your third party apps, stay off mobile web and it's a de facto dumb phone with a battery that lasts a day instead of a week like your old razr.

I'm just over a year into it. I'm going to write this up in more detail at some point but broadly my strategy has been:

1) Keep a smartphone without a SIM in it at home on wifi for banking / 2FA / etc

2) Move everything social off it. I was never a FB user, but I'm into Twitter and news - so those two got canned, as did Instagram

3) Take work email off it. If you can't, turn off all notifications. If people want you, they'll ring you.

4) Anything you want to do, do it on your desktop - you have way more control here. I use https://heyfocus.com on "hardcore" mode, which blocks Tweetdeck, email, news, HN, whatever so I can actually get work done

5) Have a dumbphone for out-and-about use. It's painful, awful texting, no camera - but it is remarkably liberating to have moments of boredom, moments when you'd normally take a photo but can now just admire the view, moments when you have to actually "ring" someone (I know, this is apparently a thing..)

6) Never let your smartphone into your bedroom, ever

7) Put any gadgets on charge upstairs after 6pm, and leave them there on silent until the morning

It works for me. It hurts, and sometimes I slip (if I have to travel with work, I normally re-sim-ify my smartphone for maps or whatever), but in general I feel more a part of the world I'm supposed to be spending my life in, rather than down a rabbithole of virtual nothingness.

The first and easiest way to try this is simply to leave your phone at home when you go out for a period of time. Redirect calls to your partner if you need - but just try it. There's a Zen saying: "if you don't have 10 minutes to meditate each day, you should meditate for 20 minutes". If it hurts, try it for a longer period of time!

Re: Retail stores use Bluetooth beacons to track customers

#238
post #235
post #230

Earlier quoted context omitted.

Do you mind linking to a source? Wikipedia has details on it, but it doesn't say anything about names. https://en.wikipedia.org/wiki/Magnetic_stripe_card#Financial...

From your link, it looks like "Name" is in Track 1: Start sentinel — one character (generally '%') Format code="B" — one character (alpha only) Primary account number (PAN) — up to 19 characters. Field Separator — one character (generally '^') Name — 2 to 26 characters ...

Thanks, not sure how I missed that.

Re: Retail stores use Bluetooth beacons to track customers

#239

Earlier quoted context omitted.

> Maybe the existence of such toolkits is a Chesterton's Fence that says you can't make this work without something installed on the phone. But this would be possible without these trojans. Without these trojans the store would have on its hands a major networking infrastructure project. With these trojans, all they have to do is drop a few battery-powered beacons in their venue and store their IDs along with coordin…

"The store" that implements these is probably not a mom-and-pop. Places like Walmart succeed because of their ability to execute major logistics and networking projects. If the beacons increased Wal-Mart's revenue by 1%, the "major networking infrastructure" project could be a $5 billion department, larger than Google's entire R&D operating expenses.

Sure, but the Beacon technology was designed for this cheaper type of use (dumb beacon, smart phone) from the get-go - people working on it probably may have wanted it to be useful not just for the biggest chains, but also smaller franchises and mom-and-pop stores (why limit your market prematurely?). In the alternate reality in which BLE beacons were never created, maybe Wal-Mart did its own major project to get the same results the hard way.

Re: Retail stores use Bluetooth beacons to track customers

#240
The other day I had to send a video to a friend. Too big for email and fb messenger wouldn’t let him download it once received, so I ended up trying airdrop and got a list of names of everybody’s iPhone or iPad around me.

Apparently we are all telling anyone around us who cares to listen who we are.

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