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When Employees Use Software That IT Hasn’t Approved

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Re: When Employees Use Software That IT Hasn’t Approved

#4
post #2

"Soon enough the CIO sniffed out the project and called her in to a disciplinary council." Somebody has apparently lost touch with who the customer for IT is.

I've seen this over & over, i always think of it as a sort of a god complex from "admin" rights.

Re: When Employees Use Software That IT Hasn’t Approved

#5
post #2

"Soon enough the CIO sniffed out the project and called her in to a disciplinary council." Somebody has apparently lost touch with who the customer for IT is.

I've seen this over & over, i always think of it as a sort of a god complex from "admin" rights.

It's fear of copyright lawsuits and even having the Business Software Alliance convince federal marshals raid the business.

It's fear of malware.

It's fear of data being locked up in the format used by an employee's personal tool.

Above all, it's fear of being held responsible for any of the above.

It's also a fear of being not needed.

Re: When Employees Use Software That IT Hasn’t Approved

#6
post #2

"Soon enough the CIO sniffed out the project and called her in to a disciplinary council." Somebody has apparently lost touch with who the customer for IT is.

No, CIO role often carries responsibility for security. VP violates policy is like skirting regulation - yes it cost less money, but for all you know they are not compliant with policy and aren’t doing the whole job.

However it does often seem like IT doesn’t consider SaaS solutions - they always want to build something their selves without doing cost analysis.

Re: When Employees Use Software That IT Hasn’t Approved

#7
post #2

"Soon enough the CIO sniffed out the project and called her in to a disciplinary council." Somebody has apparently lost touch with who the customer for IT is.

To be honest, I find it odd when you treat it as if everyone else that you work with is a customer. I don't believe in this philosophy. The business is my customer. The business is what IT is trying to protect. If you have individuals that are not following policies, they would be disciplined like HR would discipline for not following policies. It's all in place to protect the business and what's best for the business. Sure you'd like admin rights to your own machine, that will help you individually, but will it help the business as a whole if we get hit with cryptowall again?

Re: When Employees Use Software That IT Hasn’t Approved

#8
post #6
post #2

"Soon enough the CIO sniffed out the project and called her in to a disciplinary council." Somebody has apparently lost touch with who the customer for IT is.

No, CIO role often carries responsibility for security. VP violates policy is like skirting regulation - yes it cost less money, but for all you know they are not compliant with policy and aren’t doing the whole job. However it does often seem like IT doesn’t consider SaaS solutions - they always want to build something their selves without doing cost analysis.

Sure, you need security. I would, though, expect to be summarily fired if I proposed something like a "disciplinary council" for when I had a disagreement with my customers.

If you need rules to force the business to engage with you, you've failed.

Re: When Employees Use Software That IT Hasn’t Approved

#9
post #5

Earlier quoted context omitted.

I've seen this over & over, i always think of it as a sort of a god complex from "admin" rights.

It's fear of copyright lawsuits and even having the Business Software Alliance convince federal marshals raid the business. It's fear of malware. It's fear of data being locked up in the format used by an employee's personal tool. Above all, it's fear of being held responsible for any of the above. It's also a fear of being not needed.

And the best way to avoid all first 3 is doing your job and giving them the correct tools the employee needs (even for the things they don't "strictly" need for work but might be useful)

Re: When Employees Use Software That IT Hasn’t Approved

#10
post #6
post #2

"Soon enough the CIO sniffed out the project and called her in to a disciplinary council." Somebody has apparently lost touch with who the customer for IT is.

No, CIO role often carries responsibility for security. VP violates policy is like skirting regulation - yes it cost less money, but for all you know they are not compliant with policy and aren’t doing the whole job. However it does often seem like IT doesn’t consider SaaS solutions - they always want to build something their selves without doing cost analysis.

IT Does consider SaaS solutions. When the business executives see the cost of the solutions, the business leaders decide to roll your own. SaaS isn't the end-all be all for everything. It's all about value add and achieving a goal at the end of the day. Trust me IT would much rather roll a SaaS solution, far, far less of a headache and less overhead for the department.
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