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Chase did a bad thing, so we did a good thing

chaseoptout.com

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Re: Chase did a bad thing, so we did a good thing

#31

Post by supernova87a »

kileywm wrote: post #23

I just want to point out that, as a user, opting out of this portion of Chase's agreement could result in Chase deciding to close your account. Not advocating what course of action to take, but merely pointing out that there is risk associated with this action. That being said, I have read through the email from Chase, and there is nothing that explicitly states that they will close it as a result of the user opting…

Yes, just to emphasize this post -- I have read elsewhere that your declining these terms could lead to your account(s) being closed immediately. What makes anyone think they wouldn't do that?

Re: Chase did a bad thing, so we did a good thing

#33

Post by mjkornbl »

cdubzzz wrote: post #27

Under the "What is the actual language in the agreement sent by Chase?" FAQ item, it says -- "Can I (the customer) reject this agreement to arbitrate? Yes. You have the right to reject this agreement to arbitrate if you notify us no later than 8/9/2019. You must do so in writing by stating that you reject this agreement to arbitrate and include your name, account number, address and personal signature . Your notice m…

We are relying on legal opinions that the site fully complies with the ESIGN Act. That act makes electronic signatures on par with physical signatures. (Disclosure = I'm not a lawyer) https://en.wikipedia.org/wiki/Electronic_Signatures_in_Globa...

Re: Chase did a bad thing, so we did a good thing

#35

Post by smallarmsdealer »

zbruhnke wrote: post #12
yhoneycomb wrote: post #8

This seems sketchy as fuck - your website, I mean Might as well leave a box for the SSN while you're at it

Again, I wish we did not have to do this but this is what Chase is forcing customers to do. We also give customers a way to just download the form without giving us the info but then of course we can't mail it for them ... we were just trying to make this easier for customers to opt out with the shitty options we were given

Maybe an option would be a client-side only version of this form that onsubmit simply renders a PDF...then users could choose to mail or upload said PDF? (Double-sided for the address bit in a clear envelope window)

Good on you guys for making the thing and showing some effort, wasn't aware of their opt-out policy.

Re: Chase did a bad thing, so we did a good thing

#36

Post by pvg »

zbruhnke wrote: post #12
yhoneycomb wrote: post #8

This seems sketchy as fuck - your website, I mean Might as well leave a box for the SSN while you're at it

Again, I wish we did not have to do this but this is what Chase is forcing customers to do. We also give customers a way to just download the form without giving us the info but then of course we can't mail it for them ... we were just trying to make this easier for customers to opt out with the shitty options we were given

I mean, I believe this is well-intended but Chase is not forcing anyone to to enter their banking info into some random site on the internet. That's something you're asking and, at first glance, it seems completely bonkers.

Re: Chase did a bad thing, so we did a good thing

#38

Post by zbruhnke »

neilv wrote: post #29

Assuming that you're completely legit and utterly competent, there's still a big security problem here: it's encouraging people to put their PII and CC info into arbitrary Web sites . On top of that, it's further identifying them as both Chase CC holders and receptive to scams, qualifying them as leads for further phishing/scamming.

Unfortunately this is the problem that Chase created ... we give users a way to download a form letter instead, but were just trying to make it as easy as possible for customers to opt out if they would like to do so

Re: Chase did a bad thing, so we did a good thing

#39

Post by saagarjha »

neilv wrote: post #29

Assuming that you're completely legit and utterly competent, there's still a big security problem here: it's encouraging people to put their PII and CC info into arbitrary Web sites . On top of that, it's further identifying them as both Chase CC holders and receptive to scams, qualifying them as leads for further phishing/scamming.

Note that there is a PDF for those who don't want to enter their information: https://www.chaseoptout.com/ChaseOptOut.pdf
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