I really want to read the perspective of some great contemporary thinkers on this. Who were the thinkers writing about this in a compelling way and who it's likely that in 20 years or 50 years we'll be able to look back on and say their essays really understood the zeitgeist?
What shocks me is how companies and organizations have reacted to this. Every time a significant decision is deferred to mob rule I feel a little bit of power departs civil and ordered society and is transferred to the mob. Which seems to me to validate the notion that we ought to be afraid of mobs. That's a pretty scary society to live in and doesn't really mesh with the principle of rule of law.
The only reference point I have for this is historically the utilisation of and empowerment of angry mobs has coincided with times of great political turmoil such as a revolution. And that historically at least you could say that these mobs are created by breaking down the existing structures of authority. I think you can find a reference for that in Western society where the power of traditional moral authority or institutional symbols of authority have declined or been dismantled.
Probably the least controversial idea I have as to a cause of all this is that there must be a huge amount of potential emotional energy present in the population that is being directed towards are tapped by these expressions of outrage and mob outburst. I think it's reasonable to say that this potential emotional energy was not created by these topics it was created elsewhere by foundational issues such as economics but it's being directed towards these topics perhaps as cathartic outlet.