511–520 of 630 posts
The cloud components may be directly affected but for consumers, there's nothing which will provide info on what consumer facing services are getting some issues.
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Google is well known for not caring about small shops, only if you are a multi million dollar customer with dedicated account manager you can expect reasonable support. That's been the case forever with them.
Does Amazon treat smaller customers any better? I am genuinely asking, as I have no clue.
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Back when S3 failures would take town Reddit, parts of Twitter .. Netflix survived because they had additional availability zones. I can remember the bigger names started moving more stuff to their own data centers. AWS tries to lock people in to specific services now which makes it really difficult to migrate. It also takes a while before you get to the tipping point where hosting your own is more financially viable…
Netflix actually added the additional AZs because of a prior outage that did take them down. "After a 2012 storm-related power outage at Amazon during which Netflix suffered through three hours of downtime, a Netflix engineer noted that the company had begun to work with Amazon to eliminate “single points of failure that cause region-wide outages.” They understood it was the company’s responsibility to ensure Netflix…
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Always in Virginia, because US-east has always been cheaper.
And for those of us in GST/HST/VAT land, hosting in USA saves us some tax expenditures.
IBM/Softlayer, Rackspace, Google Cloud, Microsoft and I imagine everyone else large enough to count also does, too.
For Australian businesses, at least, being charged GST isn't a problem - they can claim it as an input and get a tax credit[1].
[0] https://aws.amazon.com/tax-help/australia/
[1] https://www.ato.gov.au/Business/GST/Claiming-GST-credits/
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I remember when S3 was down and the status was green because the updates for the status page with pushed via S3.
That's not just ironic, that's stupid. How do you count on S3 to update S3 status? Isn't that a huge design fault?
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> including unfortunately the tooling we usually use to communicate across the company about outages. There's some irony in that.
AWS experienced a major outage a few years ago that couldn't be communicated to customers because it took out all the components central to update the status board. One of those obvious-in-hindsight situations. Not long after that incident, they migrated it to something that couldn't be affected by any outage. I imagine Google will probably do the same thing after this :)
Like the black box on an airplane, if it has 100% uptime why don’t they build the whole thing out of that? ;)
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You have to be kidding me. 14 9's is already microseconds a year. Surely below anybody's error bar for whether a service is down or not. 16 9's and aws should easily last as long as the great pyramids without a second worth of outage. What a joke
The 16 9's are for durability , not availability. AWS is not saying S3 will never go down; they're saying it will rarely lose your data.
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Yeah, my dream device would be some standard app architecture that could run on consumer routers. You buy the router and it's your family file and print server, and also is the public portal to manage your IoT devices like cameras, locks, thermostats, and lights.
You can get a fair amount of this with a Synology box. Granted, a tool for the reasonably technically savvy and probably not grandma.
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Anything created in-house at Google (GCP) is typically created by technically-proficient devs, those devs then leave the project to start something new and maintenance is left to interns and new hires. Google customer service basically doesn't care and also has no tools at their disposal to fix any issues anyway. The infinite money spout that is Google Ads has created a situation in which devs are at Google just to h…
Isn't it also that promotions at Google are based on creating new products/projects rather than maintaining existing ones? So engineers have a negative incentive to maintain things since it costs them promotions.