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Google Cloud Is Down

news.ycombinator.com

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Re: Google Cloud Is Down

#401

Post by Scoundreller »

AnssiH wrote: post #352
Scoundreller wrote: post #300

Earlier quoted context omitted.

And for those of us in GST/HST/VAT land, hosting in USA saves us some tax expenditures.

How? At least in EU services bought from overseas are subject to reverse charge, i.e. self-assessment of VAT (Article 196 of https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:02... ). Though note that if you are an EU AWS customer, you are not buying from outside EU, you are buying from Amazon's EU branches regardless of AWS region. If Amazon has a local branch in your country, they charge you VAT as any loca…

My experience is with Canadian HST.

Since AWS built a DC in Canada, I’m paying HST on my Route53 expenses, but not on my S3 charges in non-Canadian DCs.

I’m not an HST registrant (small supplier, or if you’re just using services personally), so there’s nothing to self-assess.

Even if self-assessment was required, you get some deferral on paying (unless you have to remit at time of invoice?).

Re: Google Cloud Is Down

#402

Post by ojm »

Scoundreller wrote: post #361
newsbinator wrote: post #108

Earlier quoted context omitted.

It's the Queen's birthday, a Monday off here in New Zealand... ... but not for everybody now.

So what happens when the crown changes? They change the holiday? Immediately? For the next year? Sounds like a bit of a nightmare.

It’s not actually the queens birthday.

In Australia, many states have different dates for the queens birthday.

So not a nightmare at all.

Re: Google Cloud Is Down

#404

Post by hinkley »

duxup wrote: post #276
hinkley wrote: post #217

Earlier quoted context omitted.

I haven’t written a status page in a while, but the rest of my infrastructure starts freaking out if it hasn’t heard from a service in a while. Why doesn’t their status page have at least a warning about things not looking good?

In my experience public status pages are "political" and no matter how they start tend to trend towards higher management control in some way... that leads to people who don't know, aren't in the thick of it, don't understand it, and / or are cautious to the point that it stops being useful.

Ugh. I guess that just goes to show that any metric can be politicized.

Re: Google Cloud Is Down

#405

Post by technion »

Scoundreller wrote: post #361
newsbinator wrote: post #108

Earlier quoted context omitted.

It's the Queen's birthday, a Monday off here in New Zealand... ... but not for everybody now.

So what happens when the crown changes? They change the holiday? Immediately? For the next year? Sounds like a bit of a nightmare.

Australia celebrates the Queen's Birthday public holiday on different dates in different states already.

Re: Google Cloud Is Down

#406

Post by hinkley »

jsty wrote: post #313
duxup wrote: post #276

Earlier quoted context omitted.

In my experience public status pages are "political" and no matter how they start tend to trend towards higher management control in some way... that leads to people who don't know, aren't in the thick of it, don't understand it, and / or are cautious to the point that it stops being useful.

Not only political, but with SLAs on the line they have significant financial and legal consequences as well. Most managers are probably happier keeping the ‘incident declaring power’ in as few a hands as possible to make sure those penalty clauses aren’t ever un-necessarily triggered.

That’s fraud in other industries.

Re: Google Cloud Is Down

#407

Post by ktpsns »

pmlnr wrote: post #191
nabla9 wrote: post #180

Earlier quoted context omitted.

This feels like 80's. When the mainframe is down terminals are useless.

Yep. The cloud is just a lot of cheap hardware acting together as a shitty mainframe.

Server hardware is actually quite expensive. End users "smart" phones are cheap hardware, running dumb software which renders them as terminals for the cloud. That's sad because smartphone hardware is quite capable of doing useful work.

(For instance, I have a 500GB MicroSD card in my phone which contains a copy of my OwnCloud)

Re: Google Cloud Is Down

#408

Post by vl »

outside1234 wrote: post #227

It seems crazy to me that Google Cloud can have this level of instability but I, on the other hand, can never remember google.com going down. Why are they operating one with a different networking infrastructure from the other?

It's completely different mode of failure - when part of search is down somewhere, it's just routed to the same service in other location. If part of the GCP is down anywhere, some customers are affected.

Since original Google infrastructure was developed specifically for first kind of services, cloud org still has problems adopting it to its needs.

Re: Google Cloud Is Down

#409

Post by londons_explore »

djsumdog wrote: post #260
colinbartlett wrote: post #182

Earlier quoted context omitted.

I don't know about Steam, but I know Apple must use Google Cloud: https://www.apple.com/support/systemstatus/

Guess they don't eat their own dog food; no racks of proprietary Apple servers anywhere (unless they somehow run Darwin images in Google Cloud)

Can't tell if you know the answer to your own question and just can't talk about it due to NDA...

Re: Google Cloud Is Down

#410

Post by jpmattia »

user5994461 wrote: post #375
jpmattia wrote: post #330

Earlier quoted context omitted.

> We've even had cases where there was packet corruption at the bare metal layer, I'd love to know how this happens in the modern world. I've seen it myself only once (not GCP, but our own network with cisco equipment.) Is something in the chain not checking the packet's CRC?

Had something similar last year because of a core router fabric issue. A few years ago, there was a batch of new servers with buggy motherboards corrupting/dropping packets, can't begin to imagine how hard it was to diagnose. That's in own datacenters, not cloud.

> can't begin to imagine how hard it was to diagnose.

Yeah, when it happened to me, it completely threw me for a loop. We had reports of corruption in video files, which started the debug cycle. It was shocking when we isolated the box causing the issue.

But I guess your bigger comment has to be right: About the only way to have this sort of error is at the hardware level, because basic CRC checking should otherwise raise some sort of alarm.

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