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Google Cloud Is Down

news.ycombinator.com

121–130 of 630 posts

Re: Google Cloud Is Down

#122
post #28

Earlier quoted context omitted.

Not much different from AWS, from what I've heard.

Definitely the case. Neither are super great at this. One issue is that issues that may 100% impact individual clients may only impact a vanishingly small amount of their overall service load. That mismatch between customer and provider experience is one of the ugly aspects of public cloud providers.

That's why AWS is all about their Personal Health Dashboard (PHD). They can post specific issues for your account in there. Also, they get to keep the public page looking nice and green to show to executives of prospective customers.

Re: Google Cloud Is Down

#123
post #92

We're hosting an open global Zoom call for all engineers affected by the outage, join us at https://zoom.us/j/793450725

Why? Do you expect to be able to do something about it or did you just want somewhere classier than Twitter to complain?

Re: Google Cloud Is Down

#125
post #92

We're hosting an open global Zoom call for all engineers affected by the outage, join us at https://zoom.us/j/793450725

One click on this link and it instantly starts streaming your webcam footage to everyone in the chat room.

This is a local zoom setting, you can change it.

Re: Google Cloud Is Down

#126
post #92

We're hosting an open global Zoom call for all engineers affected by the outage, join us at https://zoom.us/j/793450725

One click on this link and it instantly starts streaming your webcam footage to everyone in the chat room.

Use 'Turn off my video when joining meeting' in Zoom.

Re: Google Cloud Is Down

#128
post #20

GCP status page is worthless as it's always happy and green when production systems are down and then they might acknowledge something an hour later

Just like AWS, then. "Some users are experiencing increased error rates" = "Everything has been down for hours"

Re: Google Cloud Is Down

#129
post #6

That feeling when you open https://console.cloud.google.com and see that you don't have your Kubernetes clusters and CloudSQL databases, but CTA to create first.

Mumbai region here, and GKE seems to be fine. (Accessing it from Bangalore)

Re: Google Cloud Is Down

#130
post #65
post #30

Earlier quoted context omitted.

GCP is incredibly bad at communicating when there are problems with their systems. Just terrible. Its only when our apps start to break that we notice something is down, then look at the green dashboard which is even more infuriating.

AWS is often the same way. No one seems to be good at communicating outage details.

I really don’t get this. There’s a huge number of complaints about poor communication from companies like Google and AWS during every outage. Yet they remain seemingly indifferent to how much customer trust they are losing, and the competitive edge the first one to get this right could gain.
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