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Google Cloud Is Down

news.ycombinator.com

101–110 of 630 posts

Re: Google Cloud Is Down

#102
post #82
post #63

Disclosure: I work on Google Cloud (but disclaimer, I'm on vacation and so not much use to you!). We're having what appears to be a serious networking outage. It's disrupting everything, including unfortunately the tooling we usually use to communicate across the company about outages. There are backup plans, of course, but I wanted to at least come here to say: you're not crazy, nothing is lost (to those concerns do…

>nothing is lost except time

[deleted]

Re: Google Cloud Is Down

#103

Google Cloud is the number 4 most monitored status page on StatusGator and Google Apps is number 12. In addition, at least 20 other services we monitor seemingly depend on Google Cloud because they all posted issues as soon as Google went down. It's always interesting to see these outages at large cloud providers spider out across the rest of the internet, a lot of the world depends on Google to stay up.

"a lot of the world depends on Google to stay up."

Yup, I'm trying to check the Associated Press News right now and it's having trouble connecting to "storage.googleapis.com".

Re: Google Cloud Is Down

#105
post #27

Anyone using both AWS and GCP that can form an opinion on availability of both? As a GCP customer I am not very happy with theirs.

AWS has what feel like monthly AZ brownouts (typically degradated performance or other control plane issues) with the yearly-ish regional brown/blackout.

GCP has quarterly-ish global blackouts, and generally on the data plane at that which makes them significantly more severe.

Re: Google Cloud Is Down

#107
post #83

You know this reminds me of a bad taste that Google Sales team left when I asked for some of my billing that I was unaware of running after following a quickstart guide. AWS refunded me in the first reply on the same day! GCP sales rep just copy pasted a link to a self support survey that essentially told me, after a series of YES or NO questions that they can't refund me. So why not just tell your customers like it…

Anything created in-house at Google (GCP) is typically created by technically-proficient devs, those devs then leave the project to start something new and maintenance is left to interns and new hires. Google customer service basically doesn't care and also has no tools at their disposal to fix any issues anyway.

The infinite money spout that is Google Ads has created a situation in which devs are at Google just to have fun - there really is no incentive to maintain anything because the money will flow regardless of quality.

Source: I interned at Google.

Re: Google Cloud Is Down

#108

And thus was ruined hundreds or thousands of pleasant Sunday afternoons. I don’t miss being on pager duty one bit. I see it looming in my headlights, sadly.

It's the Queen's birthday, a Monday off here in New Zealand...

... but not for everybody now.

Re: Google Cloud Is Down

#109
post #13
post #6

That feeling when you open https://console.cloud.google.com and see that you don't have your Kubernetes clusters and CloudSQL databases, but CTA to create first.

Gosh, this was so scary... I thought someone had hacked in and deleted everything... I hope they come back. This is still pretty scary

Same. I was thinking, oh, my db cluster must be having trouble recovering. Couldn't get any response through kubectl. Logged in to the cloud console and it looks all brand new, like I have no clusters setup at all.

Of course, this is 2 weeks after switching everything over from AWS.

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