"DigitalOcean Killed Our Company"

Post by itslennysfault » Fri, May 31, 2019, 9:28 PM UTC

z3t4 wrote: post #124

_bxg1 wrote: post #64

Looks like Moisey Uretsky personally intervened fairly quickly: https://twitter.com/moiseyuretsky/status/1134547532149854208 That said, any company, especially one working with Fortune 500's, should have DB backups in at least two places. If they'd had the data, they could have spun up their service on a different hosting provider relatively easily.

Having backups in two places could easily triple the hosting costs. The question is what costs more. Eg. Losing data vs backup costs.

Post by voldemort1968 » Fri, May 31, 2019, 9:30 PM UTC

keypusher wrote: post #179

Given that the author was quite vague about the nature of this “pipeline” and that their product is an “AI-powered Startup Selection engine”, I have a suspicion they were probably crawling and scraping a whole bunch of pages for new startups. It’s possible that this was totally legit and it just looked like a ddos attack, or that it was something else entirely, but everyone here seems to have taken him at his word th…

Post by jeremyjh » Fri, May 31, 2019, 9:33 PM UTC

hn_throwaway_99 wrote: post #160

vbezhenar wrote: post #88

Earlier quoted context omitted.

Probably because of publicity. How many of those companies went bankrupt silently, because their case did not cause much attention in news?

Agreed, but it's not like the original poster had a huge platform, he just posted about it on Twitter. I may despise Twitter for a bunch of different reasons, but I can't deny it's a great tool for raising issues to companies.

Post by ilikepi » Fri, May 31, 2019, 9:34 PM UTC

brlewis wrote: post #189

thaumaturgy wrote: post #114

Some people on HN hate Linode because of their past security screwups (which is valid), but having used both DO and Linode quite a lot, the support on Linode is way, way, way better than DO's. DO's tier 1 support is almost useless. I set up a new account with them recently for a droplet that needed to be well separated from the rest of my infrastructure, and ran into a confusing error message that was preventing it f…

Long-time Linode customer here. What were the security screwups? I tried a couple searches but didn't turn up anything.

Post by jeremyjh » Fri, May 31, 2019, 9:36 PM UTC

sigstoat wrote: post #158

CharlesColeman wrote: post #126

Earlier quoted context omitted.

> "2-man teams generally don't prioritize backups" isn't an excuse for not prioritizing backups. They had backups, but being arbitrarily cut-off from their hosting provider wasn't part of their threat model. Isn't a big part of cloud marketing the idea that they're so good at redundancy, etc. that you don't need to attempt that stuff on your own? The idea that you have to spread your infrastructure across multiple cl…

> In any case, it's also probably too much infrastructure cost for a 2-man company. keeping your production and your backups in the same cloud provider is the equivalent of keeping your backup tapes right next to the computer they're backing up. you're exposing them both to strongly correlated risks. you've just changed those risks from "fire, water, theft" to "provider, incompetence, security breach"