Live data from Hacker News

My MacBook Pro exploded and burst into flames

reddit.com

11–14 of 14 posts

Re: My MacBook Pro exploded and burst into flames

#12
post #7

AppleCare sends laptops to FedEx in Memphis for repair by FedEx employees. They've forgotten thermal paste on repairs to logic boards that led to system crashes once the computer kicks into gear.

FedEx offers electronics repair services?

FedEx offers at least two: one for individual consumers, and one for corporate partners where the FedEx logistics network is used for customer returns and sites colocated with logistics hubs are used for the actual repairs.

I don't know if the technicians who do the repairs are actual FedEx employees or if Apple uses the service, but it does exist.

Post reply on HN