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Should Failing Phish Tests Be a Fireable Offense?

krebsonsecurity.com

61–70 of 357 posts

Re: Should Failing Phish Tests Be a Fireable Offense?

#61
post #55

Earlier quoted context omitted.

I recently failed a suspicious email / phishing test for the first time, and I am also one of those people who never thought it would happen to me... The email was a newsletter I didn't care about, and the unsubscribe link was (fake) malicious. That one impressed me because it preyed on what is now a pure reflex to click the unsubscribe link.

Did the link take you to a site that auto-ran malware? Or did it take you to some kind of page that said "login to unsubscribe"? The latter is why password managers can be so valuable. I never type my passwords in so if my auto-fill doesn't activate I immediately become suspicious. If it's the former, it seems like your company must be using an insecure browser or the site was running some kind of 0-day? I never thin…

[deleted]

Re: Should Failing Phish Tests Be a Fireable Offense?

#62
post #44
post #32

Earlier quoted context omitted.

Often the phishing training says "do not investigate yourself" but maybe your company missed that part.

There's was the general "don't follow links in unknown emails" but nothing about what to do if you're sure it's a bad email but terminally curious. As far as I could tell nothing bad could happen (even JS was off in the browser I used to open it) when I followed the link, but is there something I should be aware of?

Worry about CSS-based exfil.

https://www.mike-gualtieri.com/posts/stealing-data-with-css-...

The security teams are correct in the training they run about these: report the suspicious email and leave the investigation to them, don't try to DIY the investigation. Note you aren't penalized for false positives (reporting a legitimate email as a phishing attempt).

Re: Should Failing Phish Tests Be a Fireable Offense?

#63
post #25

I'm a tech professional and security is a regular part of my jobs. At one point -- while contracting for a Fortune 500 client that shall remain unnamed -- I received an email that was quite clearly phishing. Curious as to what the payload was and whether it was worth reporting, I fired up lynx and followed the link in the email from the command line. I was promptly informed that I had failed the test and I would be r…

Can't speak to whether a reprimand is warranted or not and I think many here will disagree, but unless your job is investigating phishing, you shouldn't do this because you ARE ultimately putting the corporate network at risk unnecessarily - what if it was a real link and happened to exploit a zero day on your box? Management wouldn't accept your reasoning for following the link I suspect.

The risk of hitting an exploit on the command line, especially with something like wget, is enough orders of magnitude lower that I think it falls under acceptable. The standard cannot be zero risk because that's impossible. Even shutting off the internet link doesn't get you all the way to zero.

Re: Should Failing Phish Tests Be a Fireable Offense?

#64

Earlier quoted context omitted.

> Embarrassingly, I failed this once and then created an email rule which filters out the fake Phish. how did it get you, if you don't mind sharing? It seems if someone who works in IT (guessing you do) and is very careful fails it, this is an impossibly high standard to meet. curious how they got you.

I recently failed a suspicious email / phishing test for the first time, and I am also one of those people who never thought it would happen to me... The email was a newsletter I didn't care about, and the unsubscribe link was (fake) malicious. That one impressed me because it preyed on what is now a pure reflex to click the unsubscribe link.

> a pure reflex to click the unsubscribe link.

That's a learned trait. I don't click unsubscribe links; I click "report spam" and "report phishing" button.

If only Gmail would let me create filters to automatically mark entire domains as spam though. That would be nice...

Re: Should Failing Phish Tests Be a Fireable Offense?

#65

Earlier quoted context omitted.

I recently failed a suspicious email / phishing test for the first time, and I am also one of those people who never thought it would happen to me... The email was a newsletter I didn't care about, and the unsubscribe link was (fake) malicious. That one impressed me because it preyed on what is now a pure reflex to click the unsubscribe link.

From this and other comments in this thread it seems you have failed these phishing tests as soon as you click a link. Is the assumption here that you are completely pwned as soon as you visit an url controlled by an attacker? I can't imagine myself compromising company data/funds via a website where I ended up through a newsletter unsubscribe link so this seems quite unfair on the part of the phish-testers.

This is exactly the case. If you click on a link in the fake phishing email you've failed the test. It does not require you to install anything, open an attachment, etc.

Re: Should Failing Phish Tests Be a Fireable Offense?

#66
post #55

Earlier quoted context omitted.

I recently failed a suspicious email / phishing test for the first time, and I am also one of those people who never thought it would happen to me... The email was a newsletter I didn't care about, and the unsubscribe link was (fake) malicious. That one impressed me because it preyed on what is now a pure reflex to click the unsubscribe link.

Did the link take you to a site that auto-ran malware? Or did it take you to some kind of page that said "login to unsubscribe"? The latter is why password managers can be so valuable. I never type my passwords in so if my auto-fill doesn't activate I immediately become suspicious. If it's the former, it seems like your company must be using an insecure browser or the site was running some kind of 0-day? I never thin…

> I never think twice about clicking links.

I hope you don't work for any sensitive position.

Re: Should Failing Phish Tests Be a Fireable Offense?

#67
post #52
post #37

Earlier quoted context omitted.

Presumably you were able to explain your case and have the reprimand expunged from your record. As long as they are reasonable in that way I don't think occasionally testing the people handling sensitive data is a bad idea.

Should it be expunged though? They've indicated they were aware it was quite clearly a phishing attempt, but they still accessed the link. If the test was to see if a user would try accessing the link, then this user failed the test. Why should that be expunged? Curiosity shouldn't preclude security, and intent shouldn't preclude policy if the operator operated knowingly. This isn't to attack maxk42, but to engage th…

The goal is "don't be phished", right? Measuring http requests is a proxy for that, and not a completely accurate one.

Re: Should Failing Phish Tests Be a Fireable Offense?

#68
post #25

I'm a tech professional and security is a regular part of my jobs. At one point -- while contracting for a Fortune 500 client that shall remain unnamed -- I received an email that was quite clearly phishing. Curious as to what the payload was and whether it was worth reporting, I fired up lynx and followed the link in the email from the command line. I was promptly informed that I had failed the test and I would be r…

Can't speak to whether a reprimand is warranted or not and I think many here will disagree, but unless your job is investigating phishing, you shouldn't do this because you ARE ultimately putting the corporate network at risk unnecessarily - what if it was a real link and happened to exploit a zero day on your box? Management wouldn't accept your reasoning for following the link I suspect.

Considering that from what I recall Lynx doesn't execute javascript, it would have to be one esoteric zero-day

Re: Should Failing Phish Tests Be a Fireable Offense?

#69
post #7

Rohyt Belani, CEO of Leesburg, Va.-based security firm Cofense (formerly PhishMe), said anti-phishing education campaigns that employ strongly negative consequences for employees who repeatedly fall for phishing tests usually create tension and distrust between employees and the company’s security team. This is the key. If you think security teams aren’t hated enough for having to change your password every 90 days.…

When a new phishing test goes out everyone in my department announces to everyone else to watch out for it. So it's a bonding experience of the non-security people against the security people.

That seems okay though, since it's also behavior you'd want if real phishing emails were coming in.

Re: Should Failing Phish Tests Be a Fireable Offense?

#70
post #55

Earlier quoted context omitted.

Did the link take you to a site that auto-ran malware? Or did it take you to some kind of page that said "login to unsubscribe"? The latter is why password managers can be so valuable. I never type my passwords in so if my auto-fill doesn't activate I immediately become suspicious. If it's the former, it seems like your company must be using an insecure browser or the site was running some kind of 0-day? I never thin…

> I never think twice about clicking links. I hope you don't work for any sensitive position.

That's not very fair. Browser exploits are a lot rarer than phishing.
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