71–80 of 102 posts
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Thank you for a great summary of Tropo advantages! -Jonathan (CEO, Voxeo)
Do you guys consider giving sms bulk discount? Like a tiered pricing?
Has anyone compared Tropo and Twilio in these 3 areas: (a) Speed of SMS deliverability (# of SMS that can be delivered per minute) (b) Confirmation of SMS (i.e. can we be sure that the SMS was indeed delivered) (c) Availability of phone numbers in different area codes
From a shortcode, there's no limit. And Tropo's connected directly to the SMS carriers, so you can deliver at a significant rate.
We don't provide delivery confirmation of SMS today. That's coming soon however. One thing to keep in mind, though, is that delivery can only be confirmed to the carrier. Handset delivery receipts are flaky at best. Not all handsets support sending delivery receipts, those that do often allow the user to disable it, and some carriers will block the receipt.
We have phone numbers in about 280 area codes and 41 countries. Not all of the area codes are available in the UI yet, so if you need one and don't see it, send an email to support and we'll hook you up.
Twilio uses Asterisk ? Is this true? If so my respect for both their technical chops and pain tolerance went up...
This is absolutely true. I think Tropo does as well.
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I'm not sure why you're saying it's cheaper. As Danielle mentioned, the prices are actually very less. And as a developer, every penny difference counts. Also they give $30 credit, which is more than enough to "try and play" and release your app to production. I agree with point "3" though. I use Twilio for an app which sends voice call reminders to other people. But when automatic reminder call goes to these people,…
Hi - Tropo should cost about the same as Twilio depending on your use case, but Tropo does alot more than Twilio for a roughly equivalent price. For example. Twilio just does SMS, Tropo does SMS and IM. Tropo adds speech recognition and higher quality speech synthesis, etc. Also, I wanted to make sure I understand, what kind of specifics did you feel are lacking in Diggz post? We love to learn how to improve our prod…
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Hi - Tropo should cost about the same as Twilio depending on your use case, but Tropo does alot more than Twilio for a roughly equivalent price. For example. Twilio just does SMS, Tropo does SMS and IM. Tropo adds speech recognition and higher quality speech synthesis, etc. Also, I wanted to make sure I understand, what kind of specifics did you feel are lacking in Diggz post? We love to learn how to improve our prod…
[Edit: my info here was incorrect as it was based on a completely different platform. Removing this to prevent confusion.]
You said you inquired about Voxeo/Tropo but the pricing you mention above has absolutely nothing to do with Tropo.
Tropo is 100% free for development use - always.
Production Tropo pricing starts at 3 cents per minute with free second-leg (connected) calls, free voice recognition, free high-quality speech synthesis, free 24x7 support, no minimum, and no port limitations.
Prophecy IVR is a completely different service. It's intended for a different customer set, and those customers love the product.
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I'm Voxeo's CEO. Thanks for the summary of what Twilio makes possible. What nivertech (who you responded to) knows and was trying to say is this: With Voxeo (and others) a competent web developer has been able to create a telecom company in six weeks - or add voice features in less than a day - for ten years now. Voxeo delivered and has grown a completely free web-based telephony developer program since 2000. And sin…
If it was really that easy a decade ago why was there no marketing done to reach people like me? Show me pricing lists and contracts from 10 years ago indicating it was cheap as Twilio was 2 years ago. I can't see anything at http://web.archive.org/web/*/http://voxeo.com :( I suspect the infrastructure was there for the 'big boys' and that indie devs and 2-3 man shops who wanted this sort of functionality were ignore…
I can speak fairly knowledgeably as I headed up all of Voxeo's developer community and support in the early part of this decade (and as employee #1 and co-founder Voxeo). In a pre-social media world, marketing involved a lot of face-to-face contact, primarily at conferences for developers: Cold Fusion, PHP, ASP etc. We held app contests, live coding demos making people's phones ring, sponsored meetups and conference after parties. (sound familiar?) We were out there...just apparently not at the same ones you were at (sorry).
>> Show me pricing lists and contracts from 10 years ago indicating it was cheap as Twilio was 2 years ago.
I honestly don't think any exist...not because they were lost, but because we never charged anything back then..nor have we ever charged developers. For production apps, there's no doubt that the cost of transporting data has dropped dramatically in the past 10 years. What we can do for pennies now, cost dimes 10 years ago. Of course, we also had to walk 10 miles to school, in the snow, uphill, both ways ;-)
>> But it's the focus on getting the basic fundamentals as easy for people to use as possible which has created the Twilio loyalty and fandom they have relative to voxeo/tropo.
You are absolutely correct. There are some things about Tropo that are still overly complex. We're working on that. Fortunately it's easier to simplify features than to add new ones.
>> Twilio has (imo) about a year to add some more features that people are asking for before people jump ship.
I'd tend to agree. By my estimation (based on how long it took them to burn through their first round of financing) That should be right about the same time their latest round of funding runs out. No time for resting on laurels. :-)
Twilio uses Asterisk ? Is this true? If so my respect for both their technical chops and pain tolerance went up...
This is absolutely true. I think Tropo does as well.
PRISM is a highly scalable, reliable, and extensible communications application server. It's a very proven platform and is used by several of the largest consumer and commercial VoIP providers. It's also used in Microsoft's Tellme service and is the foundation of all of Voxeo's products and services.
Asterisk can be painful, but they have a new ground-up project in very-early (pre-beta) stage called Asterisk SCF that is designed to achieve PRISM-like capabilities.
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[Edit: my info here was incorrect as it was based on a completely different platform. Removing this to prevent confusion.]
Woah there, your post is misleading and I want to make sure no one is confused as a result. You said you inquired about Voxeo/Tropo but the pricing you mention above has absolutely nothing to do with Tropo. Tropo is 100% free for development use - always. Production Tropo pricing starts at 3 cents per minute with free second-leg (connected) calls, free voice recognition, free high-quality speech synthesis, free 24x7…
Earlier quoted context omitted.
This is absolutely true. I think Tropo does as well.
No, Tropo uses Prism, Voxeo's enterprise grade SIP application server: http://www.voxeo.com/prism/ . Tropo's application layer is also open source and will run on any SIP servelet server.
Just to summarize the facts, and in general there is a consensus here:
1.Twilio is easier to get started
2.Tropo has more features
3.Both end up costing around the same.
So I would say, as a developer, just try both the platforms or atleast read through the features and make an informed decision about which platform to go with for your customers as ultimately they are the ones we are trying to service.