I don't understand something from this article:
"Our margins had declined and our revenue growth had stalled. ... I was becoming increasingly worried about our team and our turnover numbers. We are a people business and in some divisions we were losing 30 to 40% of our teammates within a year.
My HR staff suggested that we re-think our recruiting and training – which made sense – but I thought that we could do more. I thought we needed to reconsider how we supported and paid our team. For our entry level jobs – where turnover was the highest – we paid the federal minimum wage of $7.25 an hour (or less than $16,000 per year).
...
I took my concerns to my team. After many tough conversations, it became clear that we could not simply raise wages and hit our budget."
This just doesn't make any sense whatsoever. Recruiting and especially training has a very real cost for non-trivial jobs. Why would they pay minimum wage when they seem to be acknowledging that not paying minimum wage would increase their profits? This is something companies learned in the early 20th century. Henry Ford was the first employer to institute a higher minimum wage for his employees (doubling the average pay of the time). He didn't do it because he was a nice guy, he did it because he found that increasing the minimum wage reduced turnover which meant less spent on training and a general increase in productivity and profits. The same reason he would also go on to standardize what we now consider the normal 8 hour work day / 40 hour work week.
This seems very much like a story of a very poorly managed company. A minimum wage is appropriate when it's appropriate. When you're losing 30-40% of your employees, likely in meaningful part due to wage, and it's costing substantial amounts to replace and retrain for their roles - it's not appropriate. It seriously seems like at times that MBAs should be relabeled to masters of business annihilation because that's invariably where these incredibly myopic views on labor:costs:revenue seem to come from.
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edit: confirmed. Here [1] is their board. And indeed it's just an MBA pack.
[1] - https://www.carecentrix.com/about-us