51–60 of 119 posts
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Is there some credible source as to what percentage of revenue or profit MacOS drives versus the rest of the org?
I'm sure there are lots. This shows iphone dwarfs all other sources of revenue https://www.apple.com/newsroom/pdfs/Q4-18-Data-Summary.pdf Apple is a phone manufacturer. Computers are a side business.
> I cannot believe that they didn’t open this pane and test it, even briefly Does this author really think that every developer, after every code commit, and before every release, manually goes through every single piece of functionality in an entire operating system, in every possible configuration, to ensure nothing regressed? That just does not happen. Either they write regression tests, or they document a feature…
> This isn’t a subtle bug which only occurs in certain circumstances. Sure it is. OP is an outlier in how they use this panel. Most people just use it to enable/disable the built-in menu commands, or to modify their accelerators. One very common use-case for people who speak multiple languages is enabling the keyboard switcher accelerator. I expect that they have extensive tests for common use-cases like that. On the…
Apple is an exception, which is why it's so fascinating to study.
Why can Apple get away with bugs and overly expensive products?
I'm 50/50 on this. I think the primary reason is marketing/psychology tricks to make Apple users feel happy. Or Apple has created an ecosystem that is impossible to leave.
I'm just glad I never fell for it.
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The iPhone integrations (assuming you mean Handover) are one of my favourite parts of the MacOS/iOS ecosystem and one of many reasons why I can't see myself moving away from either OS for a long time. I've also experienced very few bugs in MacOS which have affected me on a day to day basis. Not saying they aren't there, but to me the MacOS team are doing a pretty great job.
For any feature on OSX there are some people who love that feature. But the reality is the core reliability of OSX has been declining for years, and many of the bugs are becoming more egregious. Especially some of the recent security issues. They are all symptoms of an under-resourced team. I have no doubt the OSX engineers are heroes to a person. But I can't imagine they have the resources they need. I also can't im…
In particular, zoom.us, our teleconferencing solution, crashes them regularly with spewed messages about GPU stuff in console. We're about at the point of running windows vms so my salespeople can have a reliable conferencing solution.
The keyboards also do not hold up at all. I've gotten into a shouting match at an apple store after buying their "warranty" and learning that a keyboard repair would mean the laptop would disappear for a week. That's not a warranty; that's some Dell consumer-grade bullshit. I basically had to buy a floater laptop on the spot. Two of the laptops, including my cofounder, have keys that don't work, but they're too busy to deal with Apple's bs to get them repaired. I'm aware that after the WSJ embarrassed them the wait is supposedly shorter, but it's not anything reasonable. They should be able to do a keyboard swap in an hour while you wait.
Their busted ass OS also has automatically (!!!) disabled Filevault, refused to turn it back on, including spending 6 hours on technical support and an OS wipe. We had to take that laptop into the mac store for them to service. Folks, don't wait on installing an mdm -- just because you turn Filevault on, it can silently disable itself.
can't even touch my mac without gloves
> This isn’t a subtle bug which only occurs in certain circumstances. Sure it is. OP is an outlier in how they use this panel. Most people just use it to enable/disable the built-in menu commands, or to modify their accelerators. One very common use-case for people who speak multiple languages is enabling the keyboard switcher accelerator. I expect that they have extensive tests for common use-cases like that. On the…
There is another explanation. The author says that he was able to reproduce it always, but I use this feature all the time and I don’t have that problem, so probably there are other factors that cause the bug.
You asume that nobody uses this feature, because probably you don’t use it and because the author says that the bug is easy to reproduce. But without meaningful data is hard to say.
For example, most of the shortcuts that I put there are for Sketch, and AFAIK many designers using Sketch use this feature.
I doubt it is developer apathy. It smells like a management issue. iOS is where the money is. I don't know anyone at apple, but here's how I imagine it is there: Every OSX engineer probably has more bugs on their plate than can be fixed in one career, in addition to feature development tasks. The OSX team is severely understaffed both because it is not a priority at Apple, and because it is getting harder and harder…
A fight for attention by a specific, resource-starved macOS engineering team could not be more incorrect. That’s simply not how Apple works. You have to come up with a different explanation for these perceived quality problems.
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Not sure if you're being sarcastic, but they are right. there isn't an OSX team. Apple doesn't slice things up that way. If there were an OSX team then surely there would be a manager for that team, right? The only person that could plausibly fill that role is Craig Federighi... but he arguably fills the same role for iOS, too. In the Scott Forstall days, there was a distinct iOS team (Scott) and a distinct OSX team…
Sure, there is one exec, but there must be someone under him who is responsible for OS X.
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I completely agree. No one sets out to create bugs in their software. I'd give the engineers working on this the benefit of the doubt versus a grand conspiracy of product apathy.
No-one sets out to create bugs, but these days it feels like nobody sets out to proactively identify and fix bugs either. Expecting the customers of obscenely profitable companies to QA that company's products (for free) is silly.
I doubt it is developer apathy. It smells like a management issue. iOS is where the money is. I don't know anyone at apple, but here's how I imagine it is there: Every OSX engineer probably has more bugs on their plate than can be fixed in one career, in addition to feature development tasks. The OSX team is severely understaffed both because it is not a priority at Apple, and because it is getting harder and harder…