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FCC Chairman Proposes Robocall Blocking by Default

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11–20 of 184 posts

Re: FCC Chairman Proposes Robocall Blocking by Default

#11
post #4

If this actually happens I will be thankful that at least he did something good during his tenure. I suppose this will get through since it doesn’t hurt the profits of the telcos. In fact it will give them a new profit center! Because I’m sure that they won’t offer “block by default” for free.

> In fact it will give them a new profit center!

And that is why I'll give him 0.0 credit.

Re: FCC Chairman Proposes Robocall Blocking by Default

#12
post #2

Direct link to the news release (PDF): https://docs.fcc.gov/public/attachments/DOC-357464A1.pdf tl;dr the action would allow carriers to default to blocking calls on the part of their customers. Once SHAKEN/STIR (caller ID authentication) is available, this means carriers can block calls that don't include authenticated caller ID. Presumably they already could do this if the customer opted in. This all seems like a g…

> Today, many voice providers have held off developing and deploying call blocking tools by default because of uncertainty about whether these tools are legal under the FCC’s rules. Is this really true? How absolutely dysfunctional things must be.

Waiting for payout.

Re: FCC Chairman Proposes Robocall Blocking by Default

#14
post #2

Direct link to the news release (PDF): https://docs.fcc.gov/public/attachments/DOC-357464A1.pdf tl;dr the action would allow carriers to default to blocking calls on the part of their customers. Once SHAKEN/STIR (caller ID authentication) is available, this means carriers can block calls that don't include authenticated caller ID. Presumably they already could do this if the customer opted in. This all seems like a g…

> Today, many voice providers have held off developing and deploying call blocking tools by default because of uncertainty about whether these tools are legal under the FCC’s rules. Is this really true? How absolutely dysfunctional things must be.

I'm not sure I agree it's dysfunctional. "We're going to block some people off from the phone lines because we don't think they ought to be making calls" is exactly the kind of policy that should be heavily scrutinized.

Re: FCC Chairman Proposes Robocall Blocking by Default

#15
post #5

I disagree with having the service providers block the calls. Shouldn't that be up to the consumer? Having your carrier block a call seems like an overreach. I feel this erodes trust in the phone system even more.

Presumably they would be blocking it on the consumer's behalf, with the consumer's consent, through an opt-in program.

Re: FCC Chairman Proposes Robocall Blocking by Default

#16
post #5

I disagree with having the service providers block the calls. Shouldn't that be up to the consumer? Having your carrier block a call seems like an overreach. I feel this erodes trust in the phone system even more.

> Shouldn't that be up to the consumer?

The telephone provider is the only one who has the technical ability to block these calls. But I agree that it should only do so with the consent of the subscriber.

Re: FCC Chairman Proposes Robocall Blocking by Default

#17
post #7
post #3

I've been getting this call[1] literally every month for about a year now. It goes straight to voicemail because their dialer can't get past my voice captcha. I tried blocking the caller id but they keep using a different last four numbers. I've now configured the call flow so that this entire exchange now has to pass the captcha to even get to voice mail. What I'm saying is, this proposal can't come soon enough. 1.…

What's this voice captcha you use?

Anveo Call Flow. Numbers not on a whitelist get a recording "press 1 to be connected" which repeats three times a couple seconds apart. If they don't press 1 they get sent to voice mail. I also have a blacklist that gets a captcha which says "press 1 to leave a voice mail" and hangs up if they don't.

Re: FCC Chairman Proposes Robocall Blocking by Default

#18
post #5

I disagree with having the service providers block the calls. Shouldn't that be up to the consumer? Having your carrier block a call seems like an overreach. I feel this erodes trust in the phone system even more.

How is a consumer supposed to reliably block robocall without help from the provider? The provider is the only entity in this system that has the information needed to curb robocalling.

Re: FCC Chairman Proposes Robocall Blocking by Default

#19
post #15
post #5

I disagree with having the service providers block the calls. Shouldn't that be up to the consumer? Having your carrier block a call seems like an overreach. I feel this erodes trust in the phone system even more.

Presumably they would be blocking it on the consumer's behalf, with the consumer's consent, through an opt-in program.

And wouldn’t they, presumably, expect to be compensated for providing this convenience?

Re: FCC Chairman Proposes Robocall Blocking by Default

#20
post #5

I disagree with having the service providers block the calls. Shouldn't that be up to the consumer? Having your carrier block a call seems like an overreach. I feel this erodes trust in the phone system even more.

Off by default for scammy caller ID seems like a reasonable default. Bored seniors can always enable it back.
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