I hope they can do a better job than Amazon but I'm not confident. I'm currently gaming their system of one day delivery failure credits because they can't seem to wrap their heads around the fact hat USPS won't deliver to my door and the packages are too large. USPS gets a box, it won't fit, they take it back to the post office and tell me I can pick it up the next day. I contact amazon, tell them it's late because…
Here in Nevada, my experience is that Walmart's online business and delivery is strongly superior. It has been a refreshing thing to see a massive global company turn around and do something very right.
Does anyone know if Walmart has consigned, third party merchandise like Amazon does (e.g. sold by X, but shipped prime)? And if so, does it get commingled with the Walmart supply chain inventory? My issue with Amazon is that I'm afraid of knockoffs, counterfeits and plain old cheap crap with fake reviews (really, 2000 people decided to review your plastic drinking cups?). These days, I'm shopping more and more at Tar…
At present Walmart does not commingle its inventory with 3rd party sellers. Things sold 3rd party are also shipped 3rd party so it is currently immune to the counterfeit problem that amazon is having.
It may be worth noting that Walmart has a lot of products on the shelf designed specifically for them to be cheaper. So, not counterfeit, but the SKU might not be exactly the same as another store.
I hope they can do a better job than Amazon but I'm not confident. I'm currently gaming their system of one day delivery failure credits because they can't seem to wrap their heads around the fact hat USPS won't deliver to my door and the packages are too large. USPS gets a box, it won't fit, they take it back to the post office and tell me I can pick it up the next day. I contact amazon, tell them it's late because…
The only way likely for this to be resolved is for Amazon to 100% own the supply chain end to end, which means an Amazon owning last mile delivery company which it seems where most of these delivery issues like. I'm sure Amazon is looking how it can own this part of the chain (along with everything else), maybe someday soon...
I am in the same boat. I have called and begged and pleaded and escalated to get Amazon to stop using USPS but it just doesn't work. Here in Brooklyn if anything is unusually large they just punch in "attempted delivery" a couple days in a row and send it back. They don't even bother trying, I'm pretty sure it never even leaves the regional sort facility and gets on a truck. I'm not sure I blame them. Amazon once use…
Technically you can flag a shipper. After recording delivery drivers stomping across my landscaping and literally throwing packages at my door, I got them to stop using that particular gig economy delivery service for my packages. Getting them to do feels like pulling teeth though. It seems you can't do it for a single incident but interestingly they'll gladly give you the number to the local shipping logistics compa…
Was it lasership? I've had packages never delivered by them. I'm assuming the courier is just stealing them since the package will say "out for delivery" multiple times that day and then never show up. They don't respond to emails or calls so anytime a package is set to come through them, I know that I'm probably not going to get it. Nobody has questioned my reports that the packages aren't getting delivered most of the time. I guess the vendor already knows how much they suck but for some reason is ok with the spillage? Maybe the cost savings for using one of these gig economy delivery services is so cheap that its still worth it after having to replace customer orders that get stolen. Maybe it's like doing business with the mob, there's just a certain amount of money you're going to have to lose due to rampant theft but the money you save by getting around the normal business costs makes it worth it.
I'm excited for the future when we'll finally have day-before shipping, where ML predicts what I want before I even order it.
Hopefully it can also predict me backing out right before hitting buy. Otherwise life is going to get expensive.
Amazon has been getting people to sign up to have their homes, cars, garages etc. open to delivery people for stuff that they've ordered. I figure it's only a matter of time before they start warehousing stuff you haven't ordered there. Maybe you can just wander out to your car and browse, scan whatever looks good with your phone and take it. (Hopefully kidding but I guess you never know what people will trade for "convenience".)
Unfortunately I'm convinced that the only thing this will achieve is getting your account suspended for suspicious activity(a lot of created and then cancelled orders).
Possibly but it's no big loss to me. For years I've been a customer more because of my spouse and my now toddler. As she's getting older, driving to the store (she hates cars) is less of a problem. Amazon, on the other hand, has grown increasingly worse in just about every aspect (quality of service, customer service, employee/contractor treatment, civic duties, etc).
I hope they can do a better job than Amazon but I'm not confident. I'm currently gaming their system of one day delivery failure credits because they can't seem to wrap their heads around the fact hat USPS won't deliver to my door and the packages are too large. USPS gets a box, it won't fit, they take it back to the post office and tell me I can pick it up the next day. I contact amazon, tell them it's late because…
The only way likely for this to be resolved is for Amazon to 100% own the supply chain end to end, which means an Amazon owning last mile delivery company which it seems where most of these delivery issues like. I'm sure Amazon is looking how it can own this part of the chain (along with everything else), maybe someday soon...
About 50% of my Amazon packages are delivered by Amazon at this point (Boise, ID area).