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Walmart announces next-day delivery, firing back at Amazon

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Re: Walmart announces next-day delivery, firing back at Amazon

#41
post #32

This is still only on orders over $35. Walmart still does not realize what Bezo's has done with Prime. He has made it the default option and incentivized users to check there first by removing all the friction. Having these weird caveats and no 'membership' (which again, makes users think of Prime first) is going to keep Walmart behind for a long while.

Walmart did realize what AMZN did with prime membership. But they probably also realized their customer base wont pay for another membership.

Re: Walmart announces next-day delivery, firing back at Amazon

#42

I hope they can do a better job than Amazon but I'm not confident. I'm currently gaming their system of one day delivery failure credits because they can't seem to wrap their heads around the fact hat USPS won't deliver to my door and the packages are too large. USPS gets a box, it won't fit, they take it back to the post office and tell me I can pick it up the next day. I contact amazon, tell them it's late because…

Unfortunately I'm convinced that the only thing this will achieve is getting your account suspended for suspicious activity(a lot of created and then cancelled orders).

Re: Walmart announces next-day delivery, firing back at Amazon

#43
post #33

What I wonder: why did it take them this long? Walmart has warehouse-sized stores that are close to almost everybody. And most of America's houses are already visited 6 days a week by a delivery person. Walmart could and should have made a deal with the USPS a decade ago. It would have been great for all concerned. Instead, they let Amazon practically own the concept, eating away at their huge distribution advantage.

I was looking for cheap college furniture a year or two ago and Walmart had a similar 'walmart prime' where you pay x$ for free 2 day shipping above a certain price point for a year. So, they've had this for a while, but not the mindshare IMO. (Other specialty stores also have this, but the mindshare isn't there).

Re: Walmart announces next-day delivery, firing back at Amazon

#44

I've been trying to use Walmart for most of my household internet shopping needs because I dislike a lot of Amazon's practices[1]. In general Walmart is...ok. Their shipping times are pretty accurate, though they will sometimes split up shipments and don't clearly inform you. It also seems like their shipping pipeline is a lot rougher on boxes than Amazon. I ordered a window-mounted AC unit and the box showed up wrec…

Wal Mart's practices have certainly been much worse than Amazon's in aggregate.

How so? As a consumer, I personally have a lot less trust in Amazon. At least with Walmart I know I'll get what I ordered instead of some cheap Chinese knockoff.

Re: Walmart announces next-day delivery, firing back at Amazon

#45
post #32

This is still only on orders over $35. Walmart still does not realize what Bezo's has done with Prime. He has made it the default option and incentivized users to check there first by removing all the friction. Having these weird caveats and no 'membership' (which again, makes users think of Prime first) is going to keep Walmart behind for a long while.

Prime has weird caveats also, though. eg. small objects like personal grooming supplies, snacks, etc. are much more expensive if they're offered through Prime at all. (Most are offered through 'prime pantry' which forces you to buy at least 25$ worth of stuff).

Re: Walmart announces next-day delivery, firing back at Amazon

#46
post #8

I'm excited for the future when we'll finally have day-before shipping, where ML predicts what I want before I even order it.

This honestly strikes me as getting close to doable. For Amazon to do next-day and same-day shipping with reasonable efficiency, they clearly have gotten good at this on a statistical basis, as the stuff needs to be in the warehouse in advance of shipping.

A plausible next step to me is something like the Amazon Corner Store, where they have neighborhood caches of goods. I go to order something and they say, "Hey, we figured you might want that, so it's just down the street if you want to pick it up now, or we'll drop it off later today." Or once self-driving improves a little more, maybe a mobile truck-sized warehouse with delivery bots, so they get delivery times down to 10 minutes or so.

And for the future, they have huge historical baselines for a lot of customers; I've been using them for more than 20 years. Most of the day their software sits in my pocket, so it wouldn't be hard for them to start collecting the sort of sensor data that gives them a very good idea of my activities and metabolic stats. It seems entirely believable to me that they could know that, for example, colds are going around, that sensor data indicates I'm going to feel the symptoms soon, and to dispatch a delivery robot with a package of tissues, OJ, and Nyquil.

Re: Walmart announces next-day delivery, firing back at Amazon

#47
post #2

That is maybe the first sign of brick and mortar retail finally waking up. Considering that technically they have one fulfillment center in every small town they should be able to achieve really short lead times out of these. Fulfillment Centers obviously being all their stores. While it is a non-trivial thing to connect all these stores to last mile courier services it is not necessarily overly complex. Just what th…

Didn't yesterday's article about the packing robots mention Walmart had already done it?

Re: Walmart announces next-day delivery, firing back at Amazon

#48
post #33

What I wonder: why did it take them this long? Walmart has warehouse-sized stores that are close to almost everybody. And most of America's houses are already visited 6 days a week by a delivery person. Walmart could and should have made a deal with the USPS a decade ago. It would have been great for all concerned. Instead, they let Amazon practically own the concept, eating away at their huge distribution advantage.

Deal with USPS? Would be hard to find a manager who can make this work and not obviously post it as a huge disaster on their resumee. USPS continues to bleed money, is always understaffed, continues to misplace the mail and is bugged with pretty old technology that is hard to upgrade. Add unions to it and you have a perfect government entity altho USPS is not actually a government organisation. If anything it would m…

I have had way less issues with USPS than UPS, especially considering the volume of mail coming via USPS. I think it is underpriced for the value it delivers, especially media mail.

Re: Walmart announces next-day delivery, firing back at Amazon

#49

I hope they can do a better job than Amazon but I'm not confident. I'm currently gaming their system of one day delivery failure credits because they can't seem to wrap their heads around the fact hat USPS won't deliver to my door and the packages are too large. USPS gets a box, it won't fit, they take it back to the post office and tell me I can pick it up the next day. I contact amazon, tell them it's late because…

I am in the same boat. I have called and begged and pleaded and escalated to get Amazon to stop using USPS but it just doesn't work. Here in Brooklyn if anything is unusually large they just punch in "attempted delivery" a couple days in a row and send it back. They don't even bother trying, I'm pretty sure it never even leaves the regional sort facility and gets on a truck.

I'm not sure I blame them. Amazon once used USPS to send me half a dozen office chairs. I called Amazon as soon as I saw the shipping update and said there's zero chance whatsoever they will ever reach my door. Nothing they could do. I just ordered from another vendor the same day and waited the inevitable 2-3 weeks for the Amazon order to work its way through the system and back to Amazon without delivery ever attempted.

It's one of a few things that perplex me about Amazon. Like why can't I just flag a shipping method as unusable. Why can't I search for stuff only sold by Amazon. Why can't you fucking stop selling fake chargers and headphones?

But what do I know about running a multi billion dollar business right?

Re: Walmart announces next-day delivery, firing back at Amazon

#50

I hope they can do a better job than Amazon but I'm not confident. I'm currently gaming their system of one day delivery failure credits because they can't seem to wrap their heads around the fact hat USPS won't deliver to my door and the packages are too large. USPS gets a box, it won't fit, they take it back to the post office and tell me I can pick it up the next day. I contact amazon, tell them it's late because…

I didn't renew my Amazon Prime after they pulled this "one-day" BS on me more than once:

https://i.redd.it/p816orvkrr021.jpg

Hopefully Walmart will have better shipping logistics.

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