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We got banned from PayPal after 12 years of business

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Re: We got banned from PayPal after 12 years of business

#101
post #79
post #57

Earlier quoted context omitted.

Bitcoin is not less legal than any fiat money btw.

It's far, far less widely accepted, though. Which makes it rather less useful if your primary use case for money is to buy things.

Add a "time" variable to the equation and then come back some _time_ later. Then we can compare how many have used it in 2009, 2019, and 2029.

Re: We got banned from PayPal after 12 years of business

#102

Earlier quoted context omitted.

>If they really want to know the answer, they could do an A/B test with missing PayPal and see how many people drop out without it. I've done these tests, repeatedly; removing the PayPal payments option consistently leads to a statistically significant increase in cart abandonment. Some customers strongly prefer PayPal (especially on unfamiliar sites) and some don't have a credit card.

Sure. But it still doesn't necessarily mean "PP bans them, they will still be out of business". It may. But I disagree with the jumping to conclusions unless it's been tested (and it doesn't sound like OP did)

I didn't, but that wasn't up to me, I just did the technical implementation for them.

Re: We got banned from PayPal after 12 years of business

#103

As ar as I know PayPal in Europe is a bank with a Luxembourg banking license. I'm wondering if they could pull the same shitty here. Considering that any bank, which freezes your account, doesn't provide you with any reason and actually refuses to talk to you may draw quite some ire from their respecive regulator.

Which is exactly what banks do if they decide someone is on the terrorism blacklist, or you are "risky" - often on absurdly weak grounds. Mistaken identity or not, guilty or not, it seems to leave the customers with no options. Freezing funds only seems to happen with terrorism related closures, but it does happen, and the bank is judge, jury and executioner. One instance from search: https://www.theguardian.com/mone…

But as a "bank" there must be some requirement to provide a human interface for resolving these cases.

Re: We got banned from PayPal after 12 years of business

#104

The lack of customer service in the Silicon Valley is a pervasive problem. * Cody Don on YouTube teaches the masses about science and regularly gets banned. His videos are rated G to PG. Despite millions of viewers and dollars of Revenue, there is nobody he can call. * Uber charged $1500 to my debut card a few months ago. There's literally nobody you can call about it. * Lose your Instagram/Twitter/Gmail? Too bad, be…

In the case of Paypal it's not exactly a lack of customer service, as you can call or email and you will get a response, but a specific policy to not disclose the reason you are banned.

Re: We got banned from PayPal after 12 years of business

#105

For me as a customer, having PayPal as payment option increases the propability of purchase. Especially with one-time purchases from small vendors. Reasons: No risk of credit card info misuse (by vendor), I only need username and password and I get certainly at least some kind of receipt for accounting.

Same here. I find it easy to use.

Re: We got banned from PayPal after 12 years of business

#106
post #31

Only after having a law firm, who we knew through an advisor contact, send PayPal’s legal department a letter did they release our PayPal balance funds back to us. We were banned without explanation after being a customer for 8+ years and had our PayPal balance (not yet transferred to a bank) frozen. We left a high balance with PayPal because at the time the interest rate they provided was high. No explanation was gi…

> We left a high balance with PayPal because at the time the interest rate they provided was high. Why can they afford to pay such a high interest? Because they can ban you whenever they feel like it. If an offer's too good to be true etc.

That's an interesting take on the ol' Ponzi scheme. Take in money, then ban people for violating terms of service. Pay out only the very few who would be truly a problem.

Re: We got banned from PayPal after 12 years of business

#107
post #57
post #27

Earlier quoted context omitted.

Sure, but you can be stopped from converting that Bitcoin into usable (legal) money.

Bitcoin is not less legal than any fiat money btw.

Depends where you are, it seems: https://en.wikipedia.org/wiki/Legality_of_bitcoin_by_country...

Re: We got banned from PayPal after 12 years of business

#108
post #22

Even though I absolutely agree that you shouldn't put all your eggs in one basket, it is ultimately the market that could drive you towards a dependency situation. I have had a couple of customers for which I set up both PP and another PSP (such as stripe). Then it turned out that about 90% of their transactions came from PP. So even if I set up 10 different PSPs for them, if PP bans them, they will still be out of b…

[deleted]

Re: We got banned from PayPal after 12 years of business

#109
post #20

Earlier quoted context omitted.

HN is traditionally anti crypto, but just want to point out that literally no one in this world can stop you accepting Bitcoin payments. That's the true power of decentralization.

Sure they can. Accepting Bitcoin for payments is illegal where I live. It is enforced by fines and jail time, just like all other laws.

Which country? Nobody can _stop_ you from accepting cryptocurrency.
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