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On the Trail of the RoboCall King

wired.com

1–10 of 59 posts

Re: On the Trail of the RoboCall King

#2
I don't understand why the robocalls are a thing. Why are robocalls able to cause such a stir? Why are they referred to as "robocalls" in the first place, when this is such a lowbrow term that it might imply that the victims are part of the problem, due to an inability to adequately cope with something that requires very little effort to deflect.

To give them a special name, in and of itself, raises phonecall spam to a new level of shenanigans, when this is something of a script kiddie skill. Same as email, this is a mild nuisance. It's not some crisis tearing at the fabric of society.

It's sort of like complaining about how windows are transparent, and that you shouldn't need curtains to prevent people from looking inside. It's like there's this expectation that it should just be illegal to look inside any window.

If it's a phone number, people are going to call it. If you don't want to be disturbed, don't let your phone ring? If you only want to be disturbed by familiar individuals, only ring for those numbers, or screen voice mail?

Seems... almost too easy to deflect this sort of thing.

Re: On the Trail of the RoboCall King

#4

I don't understand why the robocalls are a thing. Why are robocalls able to cause such a stir? Why are they referred to as " robocalls " in the first place, when this is such a lowbrow term that it might imply that the victims are part of the problem, due to an inability to adequately cope with something that requires very little effort to deflect. To give them a special name, in and of itself, raises phonecall spam…

Except for literally causing financial harm to the elderly that they prey on. With email there has always been extra scrutiny, after all it is the tech literate who were and are most likely to use email. And by literate, I mean can turn on their computer and visit Gmail. I doubt we will see the similar scenario with email due to spam being commonplace since the beginning.

Not to mention every other person is actively bothered in the real world by a real alarm instead of just scrolling past while checking their email. Email spam vs robocalling is not even comparable in terms of the effects. I miss real phone calls from people, such as job offers, due to spammers forcing me to send everything to voicemail. I'm not a hateful person by any means, but I honestly wish the absolute worst on anyone who is behind scamming robocalls purely due to the amount of minor annoyance built over time.

Re: On the Trail of the RoboCall King

#5
For $20 US a year for an app, robocalls are down to a few a month from several a day on each of a VOIP and cell line. Nomorobo, Robokiller, and several more - do some research, read some reviews, and pick one. I only wish it was as easy to filter email spam for a 25-year-old email address. Telephone service providers may offer robocall filtering as well. One can deal with the problem now, or wait for Shaken/Stir, whichever.

Re: On the Trail of the RoboCall King

#6

I don't understand why the robocalls are a thing. Why are robocalls able to cause such a stir? Why are they referred to as " robocalls " in the first place, when this is such a lowbrow term that it might imply that the victims are part of the problem, due to an inability to adequately cope with something that requires very little effort to deflect. To give them a special name, in and of itself, raises phonecall spam…

  Robocalls have been around 
  since at least the 1980s, 
  when someone first thought 
  to attach a tape deck to a 
  phone. In the analog age, 
  the hardware was clunky, 
  expensive, and difficult to 
  operate. The tapes had to be 
  rewound, and they eventually 
  wore out.
It's literally the plot to an episode of The Simpsons. Technology has eclipsed the problem to the point that it's laughable to be inconvenienced by it, and surely it's little more than an inconvenience.

Case in point, the push button prompts used by call centers to funnel phone calls to specialists (which became truly unavoidable in the 1990's) are enough of a gateway to eliminate robocalls from a business context, and it's as simple as answering with a recording that prompts the user to press a number to proceed. It requires less of a barrier than a CAPTCHA.

Robocalls are probably as much of a plague as pre-roll trailers bundled with movies purchased on optical disc formats. For the most part easily skipped, but if you paid to own your own copy, why on earth would anyone lock that copy into showing the same advertisements every time the disc is viewed?

Re: On the Trail of the RoboCall King

#7

I don't understand why the robocalls are a thing. Why are robocalls able to cause such a stir? Why are they referred to as " robocalls " in the first place, when this is such a lowbrow term that it might imply that the victims are part of the problem, due to an inability to adequately cope with something that requires very little effort to deflect. To give them a special name, in and of itself, raises phonecall spam…

From TFA: Emergency room doctors, nurses, and first responders were getting delayed alerts. This was not just an annoyance; it was a matter of life and death.

What is your "almost too easy" solution? Block all local calls? Have you applied for a job and expected a call back only to be directed to a cruise/timeshare?

Re: On the Trail of the RoboCall King

#8

I don't understand why the robocalls are a thing. Why are robocalls able to cause such a stir? Why are they referred to as " robocalls " in the first place, when this is such a lowbrow term that it might imply that the victims are part of the problem, due to an inability to adequately cope with something that requires very little effort to deflect. To give them a special name, in and of itself, raises phonecall spam…

From TFA: Emergency room doctors, nurses, and first responders were getting delayed alerts. This was not just an annoyance; it was a matter of life and death. What is your "almost too easy" solution? Block all local calls? Have you applied for a job and expected a call back only to be directed to a cruise/timeshare?

If emergency room staff are placing their trust in a flawed technology (knowingly exposing themselves to the possibility of being victimized by unmitigated prank calls), it's without a doubt their own judgement putting lives at risk.

Do they smoke cigarettes near the oxygen tent too?

Doctors indignantly cling to old-school beepers and telcom pager services more out of a desire for status than any anxiety of life-threatening technical vulnerabilities.

Re: On the Trail of the RoboCall King

#9
I wonder if one should not use a dialer to call them back, sending an automated message until someone listens and acknowledges? They have a huge outbound capability, but their weak spot is inbound and call completion - they expect basically no call to complete. So anything that keeps their agents busy will immediately reflect on the number of calls they make. Would it be legal?

Re: On the Trail of the RoboCall King

#10
post #5

For $20 US a year for an app, robocalls are down to a few a month from several a day on each of a VOIP and cell line. Nomorobo, Robokiller, and several more - do some research, read some reviews, and pick one. I only wish it was as easy to filter email spam for a 25-year-old email address. Telephone service providers may offer robocall filtering as well. One can deal with the problem now, or wait for Shaken/Stir, whi…

I pay for RoboKiller and still get 7-10 calls per day that make it through. It’s not a panacea.
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