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'One Ring' Phone Scam

fcc.gov

181–190 of 367 posts

Re: 'One Ring' Phone Scam

#181
post #81

Earlier quoted context omitted.

Sometimes a neighbor you haven't met is the one ringing the doorbell. I recently had to leave my car parked in front of a stranger's house, so I rang the doorbell to let them know, but they didn't answer even though they were clearly home. Capitalism might be great and all, but door-to-door marketing and phone spamming have killed reasonable methods of communication. I refuse to let these things die, so I still open…

> learn to be aggressive and say "I'm not interested" That's not aggressive, actually you're helping both parties.

Sometimes you have to be very persistent, and that gets interpreted as aggression. For religious cults, diffuse charity collectors and similar it's usually sufficient to politely tell them they've come to the wrong person, and to leave the building and never come back. The electricity and internet salespeople otoh are extremely aggressive and I have often had to shout at them or physically chase them out of the building, and threaten with law enforcement. They shout back that they're trying to do their job but I don't see why that should make a difference. I'm in Germany, for reference.

Re: 'One Ring' Phone Scam

#182
post #150
post #39

Earlier quoted context omitted.

70% of the spam calls I get could be stopped simply by blocking the exact same exchange that my number is in. Do spam callers really think I'm expecting a call from the same area code, same exchange as my own number? Do most people have friends that have phone numbers with the same first six digits in common with their own? I feel like this trick can't possibly work on anyone who has already seen it twice, and just b…

> Do spam callers really think I'm expecting a call from the same area code, same exchange as my own number? Do most people have friends that have phone numbers with the same first six digits in common with their own? In the US, outside of the dense metro areas, this is a much more common than you think. For non-metro areas, it is quite common for everyone in the area (business and personal) with which you might rece…

You're right. On two counts. My folks live in a small town in Western NY and everyone has the same exchange. I have to believe that's a minority of people by the numbers, but I could easily be wrong, and if rural towns are specifically your target market, it wouldn't matter if I was right...

And I worked for a call center company once, which employed a similar technique. Not down to the exchange, but by area code. We ran the numbers and found that we were much more likely to reach a person if we called through a number that belonged to their own area code, people don't pick up for out-of-state callers.

We were calling for customer satisfaction surveys, on behalf of companies they had done some business with – and almost always with a presence in their local area. So it wasn't technically a deception, unless you think that area codes should reliably represent the caller's location, in which case you'd be fighting a losing battle to be sure...

In hindsight it may have helped us work contact lists faster but it did nothing for our survey completion rates. People who were not likely to answer an out-of-state call were apparently also not likely to answer a survey, even once you got them on the phone. To us, that trade-off was still worth it, because we were usually contracted to try each contact on our list either 3-5 times or until we reached a person who (completed or) declined the survey or asked you to stop calling.

If you didn't want the calls, then we straight did not want you to continue getting them. Another rule we had was, it should not be possible for the person's phone to ring, and when they pick up it's just dead air. That means no predictive autodialers. (And of course that was the first rule to change when the company was sold, barf.)

We also ran the numbers on each area code and did a little cost-benefit deciding whether to buy those numbers or not, based on how many times we'd use them. If we didn't own a local number, we didn't use one. And we made sure that if anyone called back, the first thing they reached was a robot with a single digit to push to be added to Do Not Call list.

Turns out if you make it easy for people to get the calls to stop, you get a lot less angry people calling the reception and less angry voicemail messages, which makes for better call center employee experiences and better outcomes all-around. (I guess another strategy is to just spoof Caller ID with a number you don't own, so they can never call you back, and run the predictive rates so high that you never actually talk to an employee either. Totally unethical and it has to stop!)

The number of calls I receive which immediately hang up seconds after I pick up is absolutely ridiculous. I just imagine this call center full of people with auto-dialers going on full-speed across the room, nobody is wearing a headset and nobody is at their desk, but everyone is just sitting around a cash bonfire telling stories and laughing...

Re: 'One Ring' Phone Scam

#184
post #38

I can’t imagine why anyone ever answers the phone. I get at least ten robocalls every weekday. I don’t ever look at my voicemail and I haven’t answered a call in ages. Edit: I know I’m not alone because CNN just released a poll with no responses from people under the age of fifty, because they couldn’t reach enough of them by phone.

I answer the phone because people who I have to be responsive to call it. I'm currently getting a visa, if someone involved in the decision making process calls my number I better answer it. I was interviewing for a job not that long ago, when people get back to me by the phone I better answer it. When my dentist or doctor calls to schedule an appointment I need to answer it. If a family member needs to get my attent…

Virtually all of those will leave a message.

Re: 'One Ring' Phone Scam

#185
post #173

I can’t imagine why anyone ever answers the phone. I get at least ten robocalls every weekday. I don’t ever look at my voicemail and I haven’t answered a call in ages. Edit: I know I’m not alone because CNN just released a poll with no responses from people under the age of fifty, because they couldn’t reach enough of them by phone.

I don't understand why young (I'm making an assumption here) people don't like making or receiving voice calls. I'd far rather talk to someone than text them. Texting requires far more effort and takes far more time.

Depends on the correspondent, but many messages can be resolved quickly via text, while phone conversations tend to get more easily waylaid.

People who prefer to create drama or interminable conversations can and do do so via any medium.

Re: 'One Ring' Phone Scam

#186
post #173

I can’t imagine why anyone ever answers the phone. I get at least ten robocalls every weekday. I don’t ever look at my voicemail and I haven’t answered a call in ages. Edit: I know I’m not alone because CNN just released a poll with no responses from people under the age of fifty, because they couldn’t reach enough of them by phone.

I don't understand why young (I'm making an assumption here) people don't like making or receiving voice calls. I'd far rather talk to someone than text them. Texting requires far more effort and takes far more time.

In my physical mailbox, 99% of parcels are something I want that I ordered, and 97% of letters are spam or bills. Naturally my feelings and enthusiasm on finding them reflect this, even before opening them: my response to the medium is due to the message correlated with it.

It seems plausible to me that some people would have learned similar correlations between chat notifications vs ringtones.

Re: 'One Ring' Phone Scam

#187
post #157

From the website: How to avoid this scam: Don't answer or return any calls from numbers you don't recognize. If the FCC is recommending we don't pick up our phones, isn't something really wrong with the system?

Absolutely. The phone system is totally broken. A few years ago I disabled the incoming call part of my phone to everyone except a few family members and my wife. So far it's been great. Everyone who needs me emails me. I've yet to run into a situation where someone I needed to hear from would only call me.

Well, actually you cannot know for sure. If the person trying to call you has only your phone number as a mean to contact you, you cannot possibly know if their are trying or not to contact you. I understand you are assuming they are going to escalate somehow to get to you, but maybe it can't just be possible in some scenario.

Re: 'One Ring' Phone Scam

#188
post #176

Earlier quoted context omitted.

Absolutely. The phone system is totally broken. A few years ago I disabled the incoming call part of my phone to everyone except a few family members and my wife. So far it's been great. Everyone who needs me emails me. I've yet to run into a situation where someone I needed to hear from would only call me.

Do you have any concerns over being an emergency contact for anyone? I've considered doing the same as you, but I fear the chance that a I would be contacted in such a scenario and wouldn't even know it.

You should be consciously aware of who might emergency contact you anyways. Add them to your whitelist.

Edit: all good points. Yeah I guess that is a risk.

Also reminds me of this:

https://youtu.be/J-inCB3POqs

Re: 'One Ring' Phone Scam

#189
post #176

Earlier quoted context omitted.

Do you have any concerns over being an emergency contact for anyone? I've considered doing the same as you, but I fear the chance that a I would be contacted in such a scenario and wouldn't even know it.

You should be consciously aware of who might emergency contact you anyways. Add them to your whitelist. Edit: all good points. Yeah I guess that is a risk. Also reminds me of this: https://youtu.be/J-inCB3POqs

I believe the parent is taking about an emergency where the hospital calls, not the person.

Re: 'One Ring' Phone Scam

#190
post #176

Earlier quoted context omitted.

Do you have any concerns over being an emergency contact for anyone? I've considered doing the same as you, but I fear the chance that a I would be contacted in such a scenario and wouldn't even know it.

You should be consciously aware of who might emergency contact you anyways. Add them to your whitelist. Edit: all good points. Yeah I guess that is a risk. Also reminds me of this: https://youtu.be/J-inCB3POqs

That's not really feasible. You might know for which persons you are the emergency contact but you can't possibly know from which phone you would be contacted in case of an actual emergency.
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