Earlier quoted context omitted.
I find it difficult to believe that sales would be affected by a latency drop less than one tenth of a second. How did you isolate the variables?
No, this absolutely checks with my experience - I chase 5 and 10ms improvements all the time because we've measured and know it increases conversion. But it makes sense, too: if the metric here is average latency, that doesn't mean that some users didn't see a much more dramatic increase. Every tiny bit of frustration removed from the experience adds up.
Fastly S-1
141–150 of 181 posts
Re: Fastly S-1
#142Earlier quoted context omitted.
How do you know the 7% increase was due to Fastly and not some other small unrelated change to your web site? A few 10 ms makes no difference.
> A few 10 ms makes no difference. About a 1-2% difference per 100 ms seems well supported (e.g. [1]), at least if your page load time is already low enough. 7% is very high, but some effect is expected. 1: https://developers.google.com/web/fundamentals/performance/w...
Re: Fastly S-1
#143Where I work, a website/app in the top 20 US alexa rankings, we use Fastly and it is pretty great. If I have a complaint it's that their varnish version is old. The web UI is great, the service is great. I've never had an issue with them in my many years of working with them.
Add in the necessity of porting vcl for all of their customers, and the prospect of upgrading varnish is obviously pretty daunting.
I suspect they'd rather focus on their new webassembly-based configuration solution, rather than try to keep up with changes in VCL
Re: Fastly S-1
#144From 2017 to 2018, they added 147 new paying customers. Of which, 57 were enterprise and based on their metrics claiming > 80% of revenue was from these "enterprise" deals, probably high dollar. Still, ~$50m in marketing/advertising spend to earn 147 new paying customers (340k/customer) seems high to my untrained eye. Do those enterprise deals and that "132% Dollar Expansion Rate" justify such high CPA? Those with ex…
Those enterprises are re “-occurring revenue, so I am sure their LTVs are factored in with the spend.
Re: Fastly S-1
#145Re: Fastly S-1
#146Interesting that just 10 customers make up over a third of revenue for them.
Wouldn't that be true for many companies, even AWS possibly?
Re: Fastly S-1
#147/* Work for a Media Company */ We're looking to move one of our sites off Akamai mostly for costs reasons. Fastly configuration in Varnish VCL - Senior Engineers from my company highly rate Varnish as a cache software so Fastly was an easy choice. I believe Akamai have been our CDN from the start. The amount of reconfiguration we'd need to do to get everything off would create a huge number of tickets in our work que…
I'm curious how Cloudflare would compare? Did you evaluate their products?
Re: Fastly S-1
#148The whole "edge compute" space seems poised to do well to me. Cloudflare's edge KV store and edge server-side JavaScript are obvious, but great ideas. The wildcard seems to be the companies that own cell towers. If they build a credible edge offering, that's a moat that is hard to beat.
>The whole "edge compute" space seems poised to do well to me. IMHO, I think it's mostly a solution in search of a problem. The internet backbone is fast enough to not be noticeable for end users. A centrally located server in the U.S. will have a maximum ping of 40 ms to anywhere in the U.S. That's faster than is perceptible to the end user. The only mainstream usage I can see is cloud gaming where ping is that crit…
Establishing a connection can require several round trips, and the latency adds up. "early termination" with a point of presence near your end user makes a pretty massive difference, especially if your user isn't on the same continent. Every additional 100ms costs amazon 1% of their revenue https://news.ycombinator.com/item?id=273900
Re: Fastly S-1
#149It's just anecdotal evidence, but I talked to a CEO that had just closed a deal with his A round from Kliner Perkins in August or September 2008. When it came time to fund the deal, the partners at the VC firm made the capital call and the LPs couldn't fund. So Kliner Perkins called the CEO and told them they had to cancel the deal.
The CEO had to make big cuts, couldn't pay rent on the building, etc. He eventually sold the company, but I wonder if it or others would have been IPOing around 2014-2015 if they had gotten the funding they needed.
Re: Fastly S-1
#150Earlier quoted context omitted.
For an edge to work, you need security. That means transport encryption which requires certs. I think this fact alone will keep the edge at modern secured datacenters. There is limited physical security at cell sites. Even less at the users home. This could mean there is no more transport encryption for this kind of edge. Or even worse, private key loss. Not saying no here, just pointing out a very large concern.
Have you taken a look at the Cloudflare Keyless SSL tech?
My concern is cert/key management where the edge is somewhere you have very little control over, like a cell tower, random building network, or a users house. Even with keyless, once that device is in my home, Im pretty sure that entire thing can be reverse engineered. Not easy, like probes and oscilloscopes on exposed leads hard, but physical access is pretty much game over, no?
I've worked in this space and the solution is detection and mitigation. Limit the damage to single devices, workflow the user in, look for human attack patterns. Defense is futile.