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Samsung's folding phone breaks for reviewers

bbc.com

1–10 of 199 posts

Re: Samsung's folding phone breaks for reviewers

#3
>The device the BBC handled, incidentally, was taken away by Samsung shortly after filming was finished, so our team hasn’t had a chance to see these issues for ourselves.

This seems a red flag, when devices involving mechanical innovation the reviewers should insist on long term review & shouldn't term anything less as a review.

Re: Samsung's folding phone breaks for reviewers

#4
While not directly comparable, the flexible flat cables in flip phones took years to be 'good' enough to last the phone's lifetime and those moved as much as this thing is going to. This might just be a cause of early production models and early adopter problems and might work out later.

Note: the flex cables are not bad per se as they are also used in cubesats for instance.

Re: Samsung's folding phone breaks for reviewers

#5
I wonder, if a phone with folding screen truly was a Jobs Steve's "joke?" May be it wasn't, but what a bad design decision it is.

What I hear here in China are engineers saying that "all it took a fashionable American CEO to make up a joke about phone with folding screen for Huawei and Samsung to spend billions actually making it."

Re: Samsung's folding phone breaks for reviewers

#6
post #2

Most cases seem to be due to users mistakenly removing the permanent screen protection layer. The company claims that the foldable screen has been tested for 200,000 folds -- i.e. about 5 years of rigorous use.

CNBC reported that they never removed it but the screen still broke

https://twitter.com/robotodd/status/1118585937712250880?s=21

Re: Samsung's folding phone breaks for reviewers

#8
post #2

Most cases seem to be due to users mistakenly removing the permanent screen protection layer. The company claims that the foldable screen has been tested for 200,000 folds -- i.e. about 5 years of rigorous use.

If it's so easily removed, how is it "permanent"?

Also, you'd think that there'd be a "DO NOT REMOVE THIS" warning on the packaging.

Re: Samsung's folding phone breaks for reviewers

#9
post #2

Most cases seem to be due to users mistakenly removing the permanent screen protection layer. The company claims that the foldable screen has been tested for 200,000 folds -- i.e. about 5 years of rigorous use.

If it’s pernanent, why would it be removable?

Re: Samsung's folding phone breaks for reviewers

#10
The true hidden cost of innovation is stress testing. It’s clear that Samsung (and Huawei for that matter) are trying to establish themselves as innovative leaders. Creating the next industry changing device, like Apple did with the iPhone. The ‘secret’ however, lies in stress testing your products to the extreme. Which is why Apple manages, most of the time, to introduce pretty durable products. The recent cancellation of their charging pad due to not being able to meet their own high standards is an excellent example.
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