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Ask HN: How do you hire top talent in 2019?

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Ask HN: How do you hire top talent in 2019?

#1
For the past 3 years, I've been trying to find and hire elite engineers, customer support and sale reps. It proved to be the bottleneck for scaling my business. My best hire happened via an ad with $50 budget that showed up while reading email in gmail. I've tried LinkedIn talent search, AngelList and many job boards but the results were/are not good enough. Is hiring dedicated HR company the best bet? What works for you? What does not?

Re: Ask HN: How do you hire top talent in 2019?

#5
You hire elite talent by competing in the talent marketplace with compensation and opportunity.

If I can go to FB/Goog and pull down ~350k+ a year, why should I come work for you? You need to have a really good answer or something that is differentiating/compelling enough.

Either that or you'll have to be comfortable settling for lower quality talent and the associated consequences - it becomes a strategy question at that point.

Re: Ask HN: How do you hire top talent in 2019?

#6
I run a free mentoring service for managers as a form of community service. I'm happy to talk this through live if you think it'd be valuable.

https://freemanagermentors.com

With that being said, let me take a crack at it here!

My number one response for hiring top talent is always tapping internal referrals. Asking your current employees for the name of the best person they've ever worked. Repeat that process for every new hire you make (with proper consideration for non-solicits).

My second thought, not knowing anything about you or your company, would be to spend less time thinking about whether or not you can attract/hire top talent, and focus more on finding high-growth talent and strong internal coaches. Exceptional talent (true top 5%'ers), in my experience, are more likely to land somewhere by referral or are poached, rather than just "out on the market". "Strong" talent, which I would define as high performers, can be built internally, so long as you put in the right infrastructure to help them succeed.

That means you need to focus on finding managers that know how to create opportunities for their people, and leads who know how to coach technical skills in day to day work. Don't confuse these skills with your "top individual contributor" on staff. Someone who is a great coder, excellent customer rep, or your top salesperson, does not immediately make them a good mentor (think technical lead) or manager (project management skills, cross-functional skills, energizing personality, etc.). So, as you begin to search your organization for these people, make sure to not confuse highly skilled individuals with great leaders.

Once you have this type of infrastructure in place, your hiring process can re-orient towards a wider pool of candidates that aren't necessarily pre-made A+ stars, but rather someone with a C or B level talent, with high-growth potential. Your hiring process should reflect this. Things you begin to look for are:

1. Individuals who grew rapidly inside of a company (often rapid title growth), but are leaving due to compensation issues, the company going under, displeasure with the business, etc. The risk with these types of individuals is often that they can have a mercenary mentality, so look to see if you can either screen that out or if you can coach that out of them after they are hired. 2. Individuals who seem to have worn a "bunch of hats" across a couple of jobs, and maybe haven't had time to build depth. Sometimes breadth of experience can be misinterpreted as a lack of skill set, but really just means that they bounced between responsibilities because they are a rapid learner. The risk with these types of individuals is that they constantly are switching roles because they're consistently low performers in that work,

My third and final suggestion would be to find a recruiting firm that you feel like delivers you high-quality talent and work with that firm to continue to hone the types of individuals they send your way. It can be exceptionally expensive, but great firms can make a world of difference. I can't give you a specific recommendation, as it seems each city has a "best in class" for different roles and functions, so you may need to ask your local network who they use. Remember to provide feedback to the recruiters so that they understand why you pass on candidate A, or why candidate B ended up being a great hire. They'll use that information to look for higher-quality matches in the future.

Re: Ask HN: How do you hire top talent in 2019?

#7
I don't know anything about your particular company, and I'm not hiring myself, but here's my two cents from the other side of the table:

1) If you want elite engineers either offer them elite compensation and/or elite working conditions (remote, flexibility on workload, many weeks of vacation, time shifting, etc.).

2) If you want elite engineers make sure they know your job offer is elite by publishing specific compensation ranges, working conditions, and other information that makes your job offer elite. Abstract promises like "competitive compensation" or "above market pay" are standard marketing copy, not a differentiator.

This goes for other concerns such as dev culture just as well, but lack of compensation and work hours information is the worst. It's like trying to sell a house while withholding both price and location upfront.

Re: Ask HN: How do you hire top talent in 2019?

#8
I think a useful definition of “elite” would be that you have some sort of competition the performance on which stack ranks the competitors, the top N of which are considered elite.

Now, what that means in academia is pretty straightforward since academia is one big scoreboard.

However, what that means at work, I’ve no idea...

Re: Ask HN: How do you hire top talent in 2019?

#9
post #7

I don't know anything about your particular company, and I'm not hiring myself, but here's my two cents from the other side of the table: 1) If you want elite engineers either offer them elite compensation and/or elite working conditions (remote, flexibility on workload, many weeks of vacation, time shifting, etc.). 2) If you want elite engineers make sure they know your job offer is elite by publishing specific comp…

Thank you for the 2 cents. Very useful suggestions. I have experimented with disclosing the compensation. The result was a bit surprising - less applications. Can disclosed compensation be intimidating to some?

My pain point is getting the offer infront of the right eyes.

Re: Ask HN: How do you hire top talent in 2019?

#10

You hire elite talent by competing in the talent marketplace with compensation and opportunity. If I can go to FB/Goog and pull down ~350k+ a year, why should I come work for you? You need to have a really good answer or something that is differentiating/compelling enough. Either that or you'll have to be comfortable settling for lower quality talent and the associated consequences - it becomes a strategy question at…

Yes, compensation is not the issue. It is finding the people.
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