Earlier quoted context omitted.
Add a don't be a dick clause to the license and revoke the keys of anyone who is.
That can be cathartic, but normalizing hostility towards users will ultimately hurt both you and your project. There are no winners in this context once you decide to draw your weapon.
Linux Mint's Sobering Update: A Glimpse into the Personal Struggles Devs Face
51–60 of 95 posts
Re: Linux Mint's Sobering Update: A Glimpse into the Personal Struggles Devs Face
#52Linux Mint seems to take a fairly regular beating from the Linux community at large, and I'm not sure why. It became fashionable after their ISO downloads were briefly compromised in 2016, and a popular LWN post became the script for people to reiterate every time Mint is mentioned in any capacity.[0] I think it's a terrible shame. For all the stuff I wish it did better, it does so much right that I still overwhelmin…
I really like the desktop environment they have developed, Cinnamon. But I agree with this LWN thread about their broken approach to packaging. Furthermore, I tend to find people commenting in LWN really respectful even if they are critical, as it was the case here. We are currently going through a bit of a Cambrian explosion of Linux distributions, but some do have indeed shaky technical foundations. Many distributi…
Re: Linux Mint's Sobering Update: A Glimpse into the Personal Struggles Devs Face
#53Linux Mint seems to take a fairly regular beating from the Linux community at large, and I'm not sure why. It became fashionable after their ISO downloads were briefly compromised in 2016, and a popular LWN post became the script for people to reiterate every time Mint is mentioned in any capacity.[0] I think it's a terrible shame. For all the stuff I wish it did better, it does so much right that I still overwhelmin…
Re: Linux Mint's Sobering Update: A Glimpse into the Personal Struggles Devs Face
#54> Beyond that, keep in mind that while donations keep Linux Mint and other distributions afloat, the occasional message of appreciation can be encouraging, and at times personally invaluable. Exactly. This issue isn't just something that "maintainers deal with"; it's also something that "users can help with". The next time you install a library that makes your life easier, write someone an email. Star the project on…
Come to think of it, there's one random package that quietly solved the most mindbending pdf issues I've ever faced... Sounds like a good first person to drop a thank you note to!
Re: Linux Mint's Sobering Update: A Glimpse into the Personal Struggles Devs Face
#55> We can get demotivated, uncertain, depressed even by negative reactions or interactions, and it can lead to developers stepping away from the project, taking a break or even leaving for good. It truly is a struggle. I have a couple of projects with moderate numbers of users, and between the "it doesn't work" private messages (not even mentioning which project) and some abusive and entitled users, I do wonder someti…
Identifying it helps.
Re: Linux Mint's Sobering Update: A Glimpse into the Personal Struggles Devs Face
#56> We can get demotivated, uncertain, depressed even by negative reactions or interactions, and it can lead to developers stepping away from the project, taking a break or even leaving for good. It truly is a struggle. I have a couple of projects with moderate numbers of users, and between the "it doesn't work" private messages (not even mentioning which project) and some abusive and entitled users, I do wonder someti…
Well, some of us develop an attitude of contempt towards their userbase (the techincal illiterate and rude part of them at least). "Cannot configure? RTFM! Doesn't compile? Read the damn error messages! Outdated libs? Fork or fuck off!".
It helps keeping your peace of mind, but it doesn't help the situation in any way, since we are just loading up the contempt we receive to other users (even the ones with good intentions). This is neither good for you nor for the project.
So, as I am writing this I am trying to change my personal style when dealing with those issues, but it flares up fom time to time, and that never has solved any issues but created even more.
I have no convincing answer as of yet, but people who don't even try to be "not-rude as default" are being pushed lower in the "to-answer" queue.
Re: Linux Mint's Sobering Update: A Glimpse into the Personal Struggles Devs Face
#57Re: Linux Mint's Sobering Update: A Glimpse into the Personal Struggles Devs Face
#58Earlier quoted context omitted.
I really like the desktop environment they have developed, Cinnamon. But I agree with this LWN thread about their broken approach to packaging. Furthermore, I tend to find people commenting in LWN really respectful even if they are critical, as it was the case here. We are currently going through a bit of a Cambrian explosion of Linux distributions, but some do have indeed shaky technical foundations. Many distributi…
Cambrian explosion? The main distros (Debian/Ubuntu, RH/Centos, Arch, Mint, Gentoo, Suse, Slackware) haven't changed in like ten years or more, the only relatively recent additions being the Devuan branch of Debian, and Alpine. Or have I overlooked something?
Re: Linux Mint's Sobering Update: A Glimpse into the Personal Struggles Devs Face
#59Earlier quoted context omitted.
I really like the desktop environment they have developed, Cinnamon. But I agree with this LWN thread about their broken approach to packaging. Furthermore, I tend to find people commenting in LWN really respectful even if they are critical, as it was the case here. We are currently going through a bit of a Cambrian explosion of Linux distributions, but some do have indeed shaky technical foundations. Many distributi…
Cambrian explosion? The main distros (Debian/Ubuntu, RH/Centos, Arch, Mint, Gentoo, Suse, Slackware) haven't changed in like ten years or more, the only relatively recent additions being the Devuan branch of Debian, and Alpine. Or have I overlooked something?