Earlier quoted context omitted.
By this theory, given the scale of Facebook’s success, Mark Zuckerberg should be a super-emptathetic person.
Ha, but that wasn't quite the theory I espoused... 1. Facebook was social at the core, and succeeded while still small. 2. Their efforts in this space were proactive 3. Google tried to add social much later, while already massive. 4. Their efforts were reactive. I was referring to large companies initiating projects in response to perceived market conditions. What I saw in 5 years at Google was engineers who didn't k…
https://alanhogan.com/buzz-is-already-dead (About the UI/UX nobody wanted)
https://www.nytimes.com/2010/02/13/technology/internet/13goo... (Failure to respect users and imagine any blowback from violating trust and privacy)