Earlier quoted context omitted.
This is the issue I have with the media - moreso than any particular bias, media loves to paint a narrative when, in truth, random events are more likely to blame (though in fairness this is a human flaw borne from the heuristic value of narrative). Accidents happen in complex systems - rather than burning the people involved at the stake, we should recognize the inherent complexity of safety hurtling an aluminum tub…
The HN discussion of this issue is fairly revealing in that it points towards the people on this site wanting a simple explanation with a short list of people to punish, when it is more likely a long list of small details with many people who might have made relatively minor mistakes or simply not foreseen the issue in question. Working in IT (and also formerly at Boeing, so there's some crossover in experience), I f…
What I've noticed more broadly is that there are lots of people on HN with high general intelligence who believe it automatically translates to specific domain knowledge in aviation, medicine, etc., when if quizzed they would likely know far less than they believe they do.
So when it comes to quality improvement, for example, they likely haven't spent time at a car factory, or at a Boeing plant, and understand it via bastardized analogies (i.e. Kaizen in software development really isn't the same as in manufacturing) rather than domain expertise. Deep domain expertise is difficult to obtain unless you're really immersed in an industry.
The desire to "make someone pay" when errors happen is antithetical to a culture of quality improvement. The accident report for the Lion Air incident actually paints a picture of a complex failure rather than simply being the fault of the software, but that doesn't really get reported on.
Hence my issue with the media. Inflammatory headlines and speculation cause people to believe they know more than they actually do about something, and the public pressure drives action that may be totally inappropriate.