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Google terminated our startup's developer account – what do we do?

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Re: Google terminated our startup's developer account – what do we do?

#11
Pivot to a product that doesn't require Google approval?

All the top apps today come from big companies. Mostly Google, in fact. The era of the app startup is over. Why do you want to compete with Google while under the control of Google?

If you want a picture of the future, imagine a boot stamping on a human face — forever. - Orwell

Re: Google terminated our startup's developer account – what do we do?

#12
post #11

Pivot to a product that doesn't require Google approval? All the top apps today come from big companies. Mostly Google, in fact. The era of the app startup is over. Why do you want to compete with Google while under the control of Google? If you want a picture of the future, imagine a boot stamping on a human face — forever. - Orwell

This is Google, so the boot has ads on it.

Re: Google terminated our startup's developer account – what do we do?

#13

I've got to wonder if, after basic Twit-shaming becomes no longer scalable, Google support will basically end up taking the same essential shape as IRS support - if you receive a nastygram, you turn it over to your professional account/attorney/googvocate who's entire specialty is knowing how to "talk to" the organization.

That's essentially what Amazon support has become - https://www.theverge.com/2018/12/19/18140799/amazon-marketpl...

Re: Google terminated our startup's developer account – what do we do?

#14
post #7
post #3

These are becoming quite common. If my account would be terminated my business would be dead. How is Google not handling this better?

It's a matter of policy for them to never disclose anything but the vaguest possible details about the case if there's any suspicion of wrongdoing on the user's part.

And by suspicion they mean "our algorithms see something weird that might be a signal of wrongdoing or not. So just in case we shut you down"

Re: Google terminated our startup's developer account – what do we do?

#15
post #6

So now anyone who has ever owned a terminated account is a Typhoid Mary and as Google refuses to provide any details about their bans and cuts all communications with banned accounts, it's like being exiled by a commandment from high above. People talk about possible future AI abuses but here we are with people getting abused by an AI system right now. Being banned from ever having a Google Play account is a death se…

That's what happens when you build a store architecture where its the only way to release an app. When stores were introduced offering built-in DRM, not allowing native apps, and only providing a license to use the software, it was only a matter of time before these things happened. Having no control or ownership of what you put on your machine was a death sentence. Problem is, people love stores like Steam and frequently defend it when its nothing more than a Google App store. Despite having no ownership of their games, draconian return policy, and games permanently locked to your account.

Re: Google terminated our startup's developer account – what do we do?

#16
They seem to think they have plenty of developers to burn through like this as if they were some sort of consumable.

But if every developer who has been banned can get other developers banned just by association, this will start slow and then move like an epidemic.

They don't know it yet but unchecked this will seem to them to instantly become an existential threat to the play store. There's nothing like a geometric progression to make you think everything is a-ok just before it all goes to hell.

Re: Google terminated our startup's developer account – what do we do?

#18
post #12
post #11

Pivot to a product that doesn't require Google approval? All the top apps today come from big companies. Mostly Google, in fact. The era of the app startup is over. Why do you want to compete with Google while under the control of Google? If you want a picture of the future, imagine a boot stamping on a human face — forever. - Orwell

This is Google, so the boot has ads on it.

And camera and microphone in the sole.

Re: Google terminated our startup's developer account – what do we do?

#19

https://blog.usejournal.com/google-wrongly-terminated-our-ne... story of another startup. And mine too. I had a small utility calculator app with some 100k download and play store suddenly deleted the account. The app was in partnership with someone. No reason nothing. No way to restore. Play stores auto termination policy sucks to hell. Update: I just saw the post back. Since it went viral google reinitiated their a…

https://news.ycombinator.com/item?id=19124324

They (potentially inadvertently) hired a dev team that was previously banned for malware, so Google terminated the account and banned these new partners of the malware team.

Did your partnership have the same problem?

What is missing from Play (or the ecosystem) is a way to ask if the people you just hired are on their ban list, before you register your app with Google.

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