Google terminated our startup's developer account – what do we do?
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Re: Google terminated our startup's developer account – what do we do?
#2I guess the hope is to get on the front page of HN and hope someone in Play policy team sees it? Pretty sad way of handling it. I wonder if this was an automated action? I also wonder why that personal account was terminated.
Re: Google terminated our startup's developer account – what do we do?
#3These are becoming quite common. If my account would be terminated my business would be dead. How is Google not handling this better?
Re: Google terminated our startup's developer account – what do we do?
#4I've got to wonder if, after basic Twit-shaming becomes no longer scalable, Google support will basically end up taking the same essential shape as IRS support - if you receive a nastygram, you turn it over to your professional account/attorney/googvocate who's entire specialty is knowing how to "talk to" the organization.
Re: Google terminated our startup's developer account – what do we do?
#5These are becoming quite common. If my account would be terminated my business would be dead. How is Google not handling this better?
I suspect that dealing with complaints or appeals does not scale well and therefore they just do not (or even can not) do it?
Re: Google terminated our startup's developer account – what do we do?
#6So now anyone who has ever owned a terminated account is a Typhoid Mary and as Google refuses to provide any details about their bans and cuts all communications with banned accounts, it's like being exiled by a commandment from high above. People talk about possible future AI abuses but here we are with people getting abused by an AI system right now. Being banned from ever having a Google Play account is a death sentence for an Android developer, especially since anyone who ever comes into contact with you risks being exiled by association.
Re: Google terminated our startup's developer account – what do we do?
#7These are becoming quite common. If my account would be terminated my business would be dead. How is Google not handling this better?
It's a matter of policy for them to never disclose anything but the vaguest possible details about the case if there's any suspicion of wrongdoing on the user's part.
Re: Google terminated our startup's developer account – what do we do?
#8Its almost like they want to be regulated.
Re: Google terminated our startup's developer account – what do we do?
#9So now anyone who has ever owned a terminated account is a Typhoid Mary and as Google refuses to provide any details about their bans and cuts all communications with banned accounts, it's like being exiled by a commandment from high above. People talk about possible future AI abuses but here we are with people getting abused by an AI system right now. Being banned from ever having a Google Play account is a death se…
Exactly. This is deeply troubling to me. I'm going to assume the best and apply Hanlon's Razor and think that this isn't their intent, but it will certainly be the outcome.
I really hope they reverse course, and soon. They are creating a world I don't want to live in, and as someone who loves Google products and has a lot of my life wrapped up in them, I'm actually starting to worry about getting infected with Typhoid myself just through accidental association.
Re: Google terminated our startup's developer account – what do we do?
#10https://blog.usejournal.com/google-wrongly-terminated-our-ne... story of another startup.
And mine too. I had a small utility calculator app with some 100k download and play store suddenly deleted the account. The app was in partnership with someone. No reason nothing. No way to restore.
Play stores auto termination policy sucks to hell.
Update: I just saw the post back. Since it went viral google reinitiated their account to probably shut the matter (instead of fixing the main cause of issue it seems)