What Working at Stripe Has Been Like

Post by afarrell » Tue, Mar 19, 2019, 2:40 PM UTC

plausibilities wrote: post #169

afarrell wrote: post #83

Earlier quoted context omitted.

Note that isn’t the only cause of Suppression. In fact, suppression is the default as it requires mere inaction. So another way that suppression can happen is, “oh that seems like it could be a problem. But is it? Who would I ask? Would asking about that be a distraction? {switches back to original task}” Yet another way is, “this error email seems like this is a problem. But I’m new and nobody else is responding to…

Sure, what you are describing I would consider "passive suppression". I should have been more specific and mentioned "active suppression" to imply a focus on behaviors inclusive of things like pre-emptive sabotage.

Post by jklinger410 » Tue, Mar 19, 2019, 3:47 PM UTC

afarrell wrote: post #100

jklinger410 wrote: post #70

Earlier quoted context omitted.

>I don't take it to mean that you are supposed to be the Atlas of the organization, but rather that when you see problems and issues that might arise, you don't ignore them because it's "not my job" or "not my problem" - you embrace it, escalate or forward it to the correct people, and then go back to what else you have to do. Trying to really educate around this at my workplace. I call it "throwing your hands up." I…

> on my shit list What would you tell a junior engineer who feels so overwhelmed with the tasks he is supposed to be focused on that he decides not to switch task to solving this other thing that may-or-may-not be a real problem? Also, are the phrases “Extreme Ownership” and “Question Behind the Question” from a US Navy SEAL book by Willink and Babin? Would you generally recommend that book?

Post by aboutruby » Tue, Mar 19, 2019, 4:11 PM UTC

patio11 wrote: post #122

retromario wrote: post #97

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I checked out the list of remote engineering jobs after reading your (fascinating) article but unfortunately they all seem to be restricted to North America. Is this a time zone issue or a legal issue? Are there plans to expand remote jobs to other regions (like Europe)?

As time goes to infinity we plan on having Stripes building products very close to as many of our customers as possible, which is (much) more widely distributed than the status quo, which is (much) more widely distributed than open recs on any given Monday. There will be more on this subject coming later.

Post by kwchang » Tue, Mar 19, 2019, 4:19 PM UTC

countryqt30 wrote: post #146

blizkreeg wrote: post #143

Patrick, I love Stripe's offering, but I have to pull teeth within my startup to justify why we use Stripe to non-technical people. In fact, when I put on my Product person's hat, I can see everything they tell me clearly. Stripe just does not look or function like a credit card processor. It is nearly impossible for non-engineer folk to grasp - to the point of it not being a viable platform. The almost hermit-like r…

I 100% agree with this. Stripe is fun for startups with <100'000 / year revenue, but then it gets ugly. The reporting can't be configured at all and is highly cumbersome, especially if you need something slightly different than they offer for comparability (e.g. last 7 days, last 28 vs last 30 days), and Stripe is not transparent about their fees at all in the back-end.

Post by blizkreeg » Tue, Mar 19, 2019, 7:36 PM UTC

kwchang wrote: post #176

blizkreeg wrote: post #143

Patrick, I love Stripe's offering, but I have to pull teeth within my startup to justify why we use Stripe to non-technical people. In fact, when I put on my Product person's hat, I can see everything they tell me clearly. Stripe just does not look or function like a credit card processor. It is nearly impossible for non-engineer folk to grasp - to the point of it not being a viable platform. The almost hermit-like r…

Hey blizkreeg, I'm the product manager on Reporting & Analytics at Stripe. Sorry to hear that your experience hasn't been great - mind sending me an email at kathy@stripe.com? I'd love to chat more and see if we can improve the reporting experience for you.