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PagerDuty S-1

sec.gov

81–90 of 194 posts

Re: PagerDuty S-1

#81

Earlier quoted context omitted.

Uh, that is a big negative sign for me, because they have an an "employer active" account. In other words, they pay for the privilege to get reviews deleted. > 100% approval rating of our chief executive officer. So I am 99.99% sure that HR was tasked with removing bad reviews ;-)

Is there any evidence that glassdoor lets employers do this? I think glassdoor actually specifically says that they won't, unless it violates a law somehow. They even specifically state that they "don’t take sides in factual or contractual disputes between employers and reviewers." https://help.glassdoor.com/article/I-m-an-employer-What-can-...

https://reputationresolutions.com/remove-glassdoor-reviews/

Re: PagerDuty S-1

#82
post #50

Earlier quoted context omitted.

Out of genuine curiosity, do you have a list of good alternatives or some reading material on "paging" best practices? My team uses PagerDuty but I've never really questioned if there's a better method out there because the system PagerDuty replaced for us was so terrible that PagerDuty seemed like a godsend.

Google's free SRE handbook has some info.

You guys are out here giving very strong dismissals of a very good service, and then referring us to a resource you wont even bother to link? Maybe you can link the actual resources to prove your argument instead of assuming you are correct and dismissing people to figure it out on their own. Usually, the standard for conversations here is held to a higher, non-twitter level, and I for one enjoy conversations held to higher standards.

Re: PagerDuty S-1

#83

Earlier quoted context omitted.

What are they doing with all those R&D dollars?

Timbits and Crown Royal. It’s not going to the product that’s for sure.

FWIW, you are close, but substitute some sort of bourbon or scotch instead of Canadian whiskey :)

EDIT: this was a joke. I worked there so I know where the R&D dollars went: to quality engineering. But it is the damned truth that we drank Bourbon and Scotch, not Canadian whiskey

Re: PagerDuty S-1

#84

Interesting that they reference their Glassdoor rating: The strength of our culture is key to attracting and retaining the best talent, as demonstrated by our high employee retention rates, and, as of January 31, 2019, a Glassdoor rating of 4.5 out of 5 and 100% approval rating of our chief executive officer.

Uh, that is a big negative sign for me, because they have an an "employer active" account. In other words, they pay for the privilege to get reviews deleted. > 100% approval rating of our chief executive officer. So I am 99.99% sure that HR was tasked with removing bad reviews ;-)

A previous employer of mine had a Glassdoor "problem" with bad reviews. Now when people leave they are bribed with a week's pay to promise not to post anything bad, and their Glassdoor reviews now are packed with glowing praise that look quite fake and contrived.

Show me a rating system and I'll show you ways for people to game it.

Re: PagerDuty S-1

#85
Congrats to the whole PagerDuty team!

We were in the same YC batch (S'10), and the founders were all kind, smart people. They were also determined and hard-working: I believe they'd been rejected by YC three times before getting in.

Re: PagerDuty S-1

#86
post #65

PagerDuty feels like abandonware. It hasn't changed in the last 4-5 years.

When I call my insurance or bank, I get a pleasant voice interface. When PagerDuty calls my carphone (or worse, my motorcycle helmet communicator), I get an inhuman civil defense robot from 1980 that only accepts touch-tone inputs.

I wish I could opt in to that for all automated communications. Fighting my way through voice-recognition menus is always a pain in the ass that makes me wish for the telephone menu systems of the 90s.

Re: PagerDuty S-1

#87
post #29
post #15

Earlier quoted context omitted.

Why do you think bad market likely in a year or two?

We're way overdue for a recession, there are already signs of slowing, and historically after massive tax cuts for the rich, a recession follows a couple years later after the piper has to be paid. Signs all point to a recession in one to two years.

> Signs all point to a recession in one to two years.

People have been saying this for the past 7 years.

Re: PagerDuty S-1

#88

PagerDuty feels like abandonware. It hasn't changed in the last 4-5 years.

How much can it really change though? It’s a fairly simple concept. I always considered the cost is paying for trust and reliability. I know a text message might fail. I want those alert redundancies and I don’t want to have to create that system.

I tried some of the competitors out to reduce cost, but UX was definitely lacking (opsgenie for example). We stuck with PagerDuty.

That being said, as a potential investor, I don’t think it would be hard for these companies to reproduce what PagerDuty does, or anyone. They just happened to be one of the first but companies with large pockets, especially Atlassian/VictorOps can make a lot of headway here.

I was surprised to see they aren’t profitable, but I guess a lot of the spend is marketing/sales and the long cycle to get those enterprise customers. Especially the $100k ARR ones.

Re: PagerDuty S-1

#89
post #50

Earlier quoted context omitted.

Google's free SRE handbook has some info.

You guys are out here giving very strong dismissals of a very good service, and then referring us to a resource you wont even bother to link? Maybe you can link the actual resources to prove your argument instead of assuming you are correct and dismissing people to figure it out on their own. Usually, the standard for conversations here is held to a higher, non-twitter level, and I for one enjoy conversations held to…

I think they must be referring to this: https://landing.google.com/sre/sre-book/toc/index.html

Re: PagerDuty S-1

#90

Earlier quoted context omitted.

Timbits and Crown Royal. It’s not going to the product that’s for sure.

FWIW, you are close, but substitute some sort of bourbon or scotch instead of Canadian whiskey :) EDIT: this was a joke. I worked there so I know where the R&D dollars went: to quality engineering. But it is the damned truth that we drank Bourbon and Scotch, not Canadian whiskey

the fireball was canadian (though maybe not "whiskey") ;)
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