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PagerDuty S-1

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Re: PagerDuty S-1

#51

Post by chipperyman573 »

eastendguy wrote: post #27
stygiansonic wrote: post #11

Interesting that they reference their Glassdoor rating: The strength of our culture is key to attracting and retaining the best talent, as demonstrated by our high employee retention rates, and, as of January 31, 2019, a Glassdoor rating of 4.5 out of 5 and 100% approval rating of our chief executive officer.

Uh, that is a big negative sign for me, because they have an an "employer active" account. In other words, they pay for the privilege to get reviews deleted. > 100% approval rating of our chief executive officer. So I am 99.99% sure that HR was tasked with removing bad reviews ;-)

Is there any evidence that glassdoor lets employers do this? I think glassdoor actually specifically says that they won't, unless it violates a law somehow. They even specifically state that they "don’t take sides in factual or contractual disputes between employers and reviewers."

https://help.glassdoor.com/article/I-m-an-employer-What-can-...

Re: PagerDuty S-1

#52

Post by ex3ndr »

jerf wrote: post #41
grouseway wrote: post #34

Earlier quoted context omitted.

One of the nice little features that I appreciate about Twilio, and have adopted myself, is their API keys are always prefixed with a 2 character type. e.g. "account_sid": "ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX", "phone_number_sid": "PNXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX", "sid": "CAXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX",

Hard-won pro-tip: IDs should pretty much always have some sort of prefix when stored as strings, even if you swear you're never going to change them. You're not going to want to try to divine which id was which based on string length or what chars are where later. I qualify "when stored as strings" because id numbers in database rows are in a sufficiently strong context on their own, for instance. But once they get s…

But why this doesn't needed if you use numerical ids?

Re: PagerDuty S-1

#53

Post by cm2012 »

Twirrim wrote: post #45
cm2012 wrote: post #40

Earlier quoted context omitted.

For every $ spent in fb newsfeed ad spend, you'll get some folks liking your page.

Real, or fake people? Do those likes quantifiably translate in to $$s?

Real, and not really. It's a side effect of generating sales.

Re: PagerDuty S-1

#54

Post by cm2012 »

ezekg wrote: post #49
cm2012 wrote: post #4

Professional marketer perspective: Sales and Marketing is around 60% of revenue at 47 million a year. Advertising is around 5 million a year, so the rest of the spend looks like sales costs, content production, and maybe event marketing. The media spend seems to be mostly adwords: "The effectiveness of our online advertising has varied over time and may vary in the future due to competition for key search terms, chan…

Could they really see a better ROI moving from Adwords to FB for a B2B market? I'm curious, because I run a B2B business and I never would have thought FB ads would work. I always assumed FB was for B2C. I currently use Capterra and Adwords.

50% of all americans, and thus business owners, use FB or IG every day of their lives. I've personally managed at least 10 mil in profitable B2B FB spend.

Re: PagerDuty S-1

#55

Post by cbhl »

ex3ndr wrote: post #52
jerf wrote: post #41

Earlier quoted context omitted.

Hard-won pro-tip: IDs should pretty much always have some sort of prefix when stored as strings, even if you swear you're never going to change them. You're not going to want to try to divine which id was which based on string length or what chars are where later. I qualify "when stored as strings" because id numbers in database rows are in a sufficiently strong context on their own, for instance. But once they get s…

But why this doesn't needed if you use numerical ids?

If you work on a sufficiently long lived system, you also discover that you usually want string ids instead of numerical ids.

Among other things, numerical ids are subject to enumeration attack (especially if exposed in a GET url parameters).

Re: PagerDuty S-1

#56

Post by cure »

grouseway wrote: post #34
thanatos_dem wrote: post #28

I run a service that integrates with pager duty on behalf of our users, and man oh man did they make some poor design choices with their API. The most glaring one is their integration keys, which is how you trigger an alert. They’re just v4 uuids with the hyphens removed, or in other words, completely random. This is fine by itself, except they have two versions of their event API, and keys for the v1 API don’t work…

One of the nice little features that I appreciate about Twilio, and have adopted myself, is their API keys are always prefixed with a 2 character type. e.g. "account_sid": "ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX", "phone_number_sid": "PNXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX", "sid": "CAXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX",

Yeah, we do this too in Arvados (https://arvados.org). All our uuids consist of three parts separated by a hyphen. The first part denotes the cluster, the middle part denotes the type of object, and the last part is a random string. E.g.

  qr1hi-j7d0g-a68mg4e5oh37oek
where 'qr1hi' is the cluster identifier, 'j7d0g' means 'project', and 'a68mg4e5oh37oek' is a unique identifier.

Re: PagerDuty S-1

#57

Post by lbotos »

chipperyman573 wrote: post #51
eastendguy wrote: post #27

Earlier quoted context omitted.

Uh, that is a big negative sign for me, because they have an an "employer active" account. In other words, they pay for the privilege to get reviews deleted. > 100% approval rating of our chief executive officer. So I am 99.99% sure that HR was tasked with removing bad reviews ;-)

Is there any evidence that glassdoor lets employers do this? I think glassdoor actually specifically says that they won't, unless it violates a law somehow. They even specifically state that they "don’t take sides in factual or contractual disputes between employers and reviewers." https://help.glassdoor.com/article/I-m-an-employer-What-can-...

Anecdote: A former company I worked for had a negative Glassdoor Review. It "disappeared". Dunno how, but it's not there anymore.

I suspect at some point they could be removed. But again, anecdote.

Re: PagerDuty S-1

#58

Post by HenryBemis »

stygiansonic wrote: post #11

Interesting that they reference their Glassdoor rating: The strength of our culture is key to attracting and retaining the best talent, as demonstrated by our high employee retention rates, and, as of January 31, 2019, a Glassdoor rating of 4.5 out of 5 and 100% approval rating of our chief executive officer.

I was checking their careers page (because.. you never know!:) and they have the 'courage' to link Glassdoor on their careers page[1]. Perhaps other companies also link Glassdoor to their careers page, but this is the FIRST time that I see this.

[1]:https://www.pagerduty.com/careers/

Re: PagerDuty S-1

#59

Post by icedchai »

whalesalad wrote: post #33
icedchai wrote: post #24

Earlier quoted context omitted.

What are they doing with all those R&D dollars?

Timbits and Crown Royal. It’s not going to the product that’s for sure.

I've been a Pager Duty user since 2011. It's a good product and fulfills its need. I don't see it as a product requiring 8 figures of R&D, so seriously what are they doing with it all?

Re: PagerDuty S-1

#60

Post by HenryBemis »

techntoke wrote: post #18
stygiansonic wrote: post #11

Interesting that they reference their Glassdoor rating: The strength of our culture is key to attracting and retaining the best talent, as demonstrated by our high employee retention rates, and, as of January 31, 2019, a Glassdoor rating of 4.5 out of 5 and 100% approval rating of our chief executive officer.

Pretty funny considering that Glassdoor will delete negative reviews.

I've read some pretty negative reviews when searching info for a company. As long as it 'looks & feels real' they it let them. Someone already posted the glassdoor takedown rules and they seem reasonable.
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