Earlier quoted context omitted.
For which they charge a per-CPU fortune https://www.hex-rays.com/cgi-bin/quote.cgi
It's a funny situation, though: decompilation probably should cost a small fortune. If you're in a line of work that needs it, the quality of your decompiler is probably a huge factor in how valuable an hour of your time is, and many [most?] fields where people routinely decompile stuff are very highly compensated. IDA has always had a weirdly low price point given the bill rates of people who use it, and it's intere…
That is, Hex-Rays do not want to have any business relationship with the proverbial would-be teenage hackers.
Outside of that, Hex-Rays is a small business which has probably around than 1mln eur/year of turnover and they do not want to grow it much more. It was a Basecamp-style business long before DHH made the concept of anti-growth popular.