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Apple’s 2018 MacBook Pros Attempt to Solve Flexgate, Without Admitting It Exists

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Re: Apple’s 2018 MacBook Pros Attempt to Solve Flexgate, Without Admitting It Exists

#81
post #9

I have owned 3 Macbooks so far. And all 3 have had one of the speakers break. Am I just that unlucky? Oh and yeah, what a diarrhea of a keyboard in the 2016 edition.

I hate hate hate the newer Mac keyboard. Diarrhea is absolutely the perfect word to describe my feelings toward it.

As far as I understand there has been plenty of iteration of the butterfly keyboard since it was first launch to the degree of ~4 different types (?). The newest macbooks should be a lot more stable

Re: Apple’s 2018 MacBook Pros Attempt to Solve Flexgate, Without Admitting It Exists

#82

Earlier quoted context omitted.

> they were caught slowing down the iphones This is a mischaracterization of the issue. They communicated battery throttling poorly; they weren't "caught slowing down" iPhones.

They never acknowledged the issue even though the issue has been there for quite sometime[1]. [1] https://www.collective-evolution.com/2017/09/03/study-sugges...

In all honesty, a battery is a wear and tear item. At some point it simply cannot provide enough power - it has been this way ever since rechargeable batteries was invented.

What Apple did was the only thing they could do to keep the phone working reasonably, but they should have communicated it clearly, and offered battery replacement for a reasonable price (30$ for iPhone 6 battery replacement was cheap).

Other manufactures have this issue too, and some phones like the Nexus 6p was extreme. In the old days the battery was user replaceable, and it was well known that you'd have to buy a new one at some point.

Re: Apple’s 2018 MacBook Pros Attempt to Solve Flexgate, Without Admitting It Exists

#83
post #67

The 2018 keyboard is much more robust than the earilier ones. In 8 months I haven’t had to replace it at all (though I am close). I actually don’t mind the feel, just want it to work. And the Touch Bar...if I could just disable the hypersensitive virtual escape key (I use caps lock for that) it would be perfect...all else can be disabled but not that botch, for some reason. I guess I still use it because I find the a…

8 months?! I've been using a usb thinkpad compact kybpard for 9 years.

Re: Apple’s 2018 MacBook Pros Attempt to Solve Flexgate, Without Admitting It Exists

#84
post #51
post #42

Earlier quoted context omitted.

I don't know about others, but I don't dare to buy Apple products anymore. My 2012 MacBook Pro is still going strong, but newer MacBooks don't have anywhere near the same build quality and durability. When you have an issue, and complain about it or even ask advice what to do, I've often encountered toxic behavior from Apple fans. Denying the problem's existence and such. The problem is of course what to heck to buy.…

Wise choice. I bought a 2018 MBA with a “fixed butterfly keyboard”. Keyboard was useless after two weeks so it went back. Back on the thinkpad now.

Same issue, keyboard on 2018 had issues. Key broke and Apple deemed it "accidental damage" because of my efforts to clean the key following their support article.

Re: Apple’s 2018 MacBook Pros Attempt to Solve Flexgate, Without Admitting It Exists

#85
post #53
post #6

There are many examples of Apple never admitting design issues! Beside what they are doing with their reputation and customers loyalty, I’m wondering how is it going to affect their engineering culture within the company itself. They are very biased with their strategies in everything and they hardly change them. Same situation Microsoft was in some years ago.

On the flipside, Apple has a lot more data on what components fail than we do. They can detect issues before they become a "-gate" and I imagine slight improvements like this one happen fairly often. Which, I'd say, is a good engineering practice and culture.

If Apple cared enough about detecting issues before a "-gate" happens, then "-gate"s would hardly ever happen.

"We'll fix it in a later iteration, possibly" isn't a credible attitude from a company whose prices are already wildly inflated and hard to justify.

Re: Apple’s 2018 MacBook Pros Attempt to Solve Flexgate, Without Admitting It Exists

#86

Earlier quoted context omitted.

> they were caught slowing down the iphones This is a mischaracterization of the issue. They communicated battery throttling poorly; they weren't "caught slowing down" iPhones.

They never acknowledged the issue even though the issue has been there for quite sometime[1]. [1] https://www.collective-evolution.com/2017/09/03/study-sugges...

Spikes in Google searches and personal anecdotes are not proof an issue. What has been shown was that Apple throttled iPhones with dying batteries (which they communicated they would do in the update notes for iOS 10, albeit in a really poor way). There's really nothing else to this unless someone has found another thing to this effect.

Re: Apple’s 2018 MacBook Pros Attempt to Solve Flexgate, Without Admitting It Exists

#87

Earlier quoted context omitted.

It makes you wonder how much of the privacy features are a marketing act too.

I can assure you the message is consistent internally with action. It’s not just marketing. Disclosure: I work for Apple.

[deleted]

Re: Apple’s 2018 MacBook Pros Attempt to Solve Flexgate, Without Admitting It Exists

#88
post #42
post #6

There are many examples of Apple never admitting design issues! Beside what they are doing with their reputation and customers loyalty, I’m wondering how is it going to affect their engineering culture within the company itself. They are very biased with their strategies in everything and they hardly change them. Same situation Microsoft was in some years ago.

I don't know about others, but I don't dare to buy Apple products anymore. My 2012 MacBook Pro is still going strong, but newer MacBooks don't have anywhere near the same build quality and durability. When you have an issue, and complain about it or even ask advice what to do, I've often encountered toxic behavior from Apple fans. Denying the problem's existence and such. The problem is of course what to heck to buy.…

Razor makes nice high end PC laptops -- I like mine, anyway. Plus, they actually ship with nice zippy internal graphics cards

Re: Apple’s 2018 MacBook Pros Attempt to Solve Flexgate, Without Admitting It Exists

#89
post #42
post #6

There are many examples of Apple never admitting design issues! Beside what they are doing with their reputation and customers loyalty, I’m wondering how is it going to affect their engineering culture within the company itself. They are very biased with their strategies in everything and they hardly change them. Same situation Microsoft was in some years ago.

I don't know about others, but I don't dare to buy Apple products anymore. My 2012 MacBook Pro is still going strong, but newer MacBooks don't have anywhere near the same build quality and durability. When you have an issue, and complain about it or even ask advice what to do, I've often encountered toxic behavior from Apple fans. Denying the problem's existence and such. The problem is of course what to heck to buy.…

> I don't know about others, but I don't dare to buy Apple products anymore. My 2012 MacBook Pro is still going strong, but newer MacBooks don't have anywhere near the same build quality and durability.

Apple's history of design issues and ignoring them goes all the way back to the Powerbook G3 and G4 Cube. This isn't some sudden drop in quality. People just have short memories.

Re: Apple’s 2018 MacBook Pros Attempt to Solve Flexgate, Without Admitting It Exists

#90

Earlier quoted context omitted.

It makes you wonder how much of the privacy features are a marketing act too.

I can assure you the message is consistent internally with action. It’s not just marketing. Disclosure: I work for Apple.

Seconding this. I also work at Apple but I don’t want to associate myself with my day job here.
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