11–20 of 78 posts
Earlier quoted context omitted.
They've already done some pretty shady stuff. This is a case where going public might actually work the other direction.
Going public, they can get better at respecting local laws and regulations, and still sacrifice their customers (and of course employees) at the altar of their shareholders. (At least that is what I read the Op is saying).
I have this pet theory that every company that becomes publicly traded on financial markets becomes "evil" because the focus is taken away from customers, and towards keeping shareholders happy. Let's hope I'm not proved wrong, again.
How is that “evil”? Isn’t that the crystallization of the teleological purpose of a company? The ideal company works to maximize shareholder value. And not just short-term value, but the amortized value of the company in perpuitity. This in turn maximizes employee value and customer value. Let’s take a company that has great products and gives away everything for free. In the short-term, this might look like maximizi…
Recently, I raised an issue when I got billed twice for the same ride. In India, they have no phone support, just email. Instead of checking transactions on their end, they wrote back to me asking me to submit my bank statement so that they can verify. I was quite surprised that customer support could just ask for people's bank statements.
I have this pet theory that every company that becomes publicly traded on financial markets becomes "evil" because the focus is taken away from customers, and towards keeping shareholders happy. Let's hope I'm not proved wrong, again.
I have this pet theory that every company that becomes publicly traded on financial markets becomes "evil" because the focus is taken away from customers, and towards keeping shareholders happy. Let's hope I'm not proved wrong, again.
How is that “evil”? Isn’t that the crystallization of the teleological purpose of a company? The ideal company works to maximize shareholder value. And not just short-term value, but the amortized value of the company in perpuitity. This in turn maximizes employee value and customer value. Let’s take a company that has great products and gives away everything for free. In the short-term, this might look like maximizi…
Down vote baiting is discouraged by the site guidelines.
I have this pet theory that every company that becomes publicly traded on financial markets becomes "evil" because the focus is taken away from customers, and towards keeping shareholders happy. Let's hope I'm not proved wrong, again.
Uber has among the worst customer support policies I have seen - but alas they are a monopoly and there's no end in sight. I think they should be regulated. Recently, I raised an issue when I got billed twice for the same ride. In India, they have no phone support, just email. Instead of checking transactions on their end, they wrote back to me asking me to submit my bank statement so that they can verify. I was quit…
In India, don't you have Ola?
I have this pet theory that every company that becomes publicly traded on financial markets becomes "evil" because the focus is taken away from customers, and towards keeping shareholders happy. Let's hope I'm not proved wrong, again.
How is that “evil”? Isn’t that the crystallization of the teleological purpose of a company? The ideal company works to maximize shareholder value. And not just short-term value, but the amortized value of the company in perpuitity. This in turn maximizes employee value and customer value. Let’s take a company that has great products and gives away everything for free. In the short-term, this might look like maximizi…
Note: I use these two examples because they are classic cases of positive and negative externalities but they are so well known that the government has already stepped to make public parks and tax or regulate of the externalities related to the pollution from cars.
Uber has among the worst customer support policies I have seen - but alas they are a monopoly and there's no end in sight. I think they should be regulated. Recently, I raised an issue when I got billed twice for the same ride. In India, they have no phone support, just email. Instead of checking transactions on their end, they wrote back to me asking me to submit my bank statement so that they can verify. I was quit…