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Revolut CFO resigns following money laundering controversy

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Re: Revolut CFO resigns following money laundering controversy

#201

Post by jaziek »

spectramax wrote: post #155
SideburnsOfDoom wrote: post #132

Earlier quoted context omitted.

The killer feature for both Monzo and Revolut, is that when you use the card to pay for something, the app notifies you immediately. Sometimes it's fast enough that you have confirmation of the transaction before the merchant does. _edit_ I didn't mean to imply that this was _unique_ to only Monzo and Revolut worldwide. But it is unusual in the UK - it is it is something that regular UK Big banks don't do, or are rus…

Amex app does this. Instantly.

I have both an Amex and a Monzo account, and the Monzo account is far more reliable than the Amex when it comes to instant notification. Yes, both have this feature, but I've found that only Monzo does it 100% reliably.

Re: Revolut CFO resigns following money laundering controversy

#202

Post by throwaway-hn123 »

fargo wrote: post #197
baby wrote: post #111

Earlier quoted context omitted.

The people of London will have to disagree with you. Monzo has won the war there.

What war? All banks are better than both Monzo and Revolut in almost all aspects. They only reason everyone (myself included) has Monzo and Revolut is because VC are happy to pay my FX fees until I ditch them for the next VC funded app

> everyone

Learn what the word "everyone" means before you use it.

You stupid boring little shit.

Re: Revolut CFO resigns following money laundering controversy

#203

Post by megous »

sschueller wrote: post #45

How do I cancel my account? Nothing in the FAQ and support chat in the app is trying to sell me a metal card. EDIT: found it: https://www.revolut.com/help/profile/i-want-to-terminate-my-... EDIT2: What a shit show, I have been trying to delete my account for more than 30 minutes now. When you chat through the app you are first connected to a bot which you need to tell you want to talk to a human, after waiting a whil…

You can send GDPR request anywhere they communicate with customers. Even via Facebook. They have to respond in 30 days. It's their business to route the message where it belongs/can be processed. You don't have to hunt for their DPO. Keep the screenshots/records of your attempts at communication.

Re: Revolut CFO resigns following money laundering controversy

#204

Post by jypepin »

ucha wrote: post #182
jypepin wrote: post #178

Earlier quoted context omitted.

pretty sure Revolut actually uses transferwise for fx transfers edit: my bad, seems like I'm confused with something else but can't figure out what!

Do you have a source? Because they don't.

sorry I'm mistaken with something else but can't remember what!

Re: Revolut CFO resigns following money laundering controversy

#205

Post by richardknop »

jscholes wrote: post #149
orf wrote: post #147

Earlier quoted context omitted.

Strange you trust a middleman more than an a actual first-party tier-1 bank (your Revolut UK account is a Lloyds account).

> Strange you trust a middleman more than an a actual first-party tier-1 bank (your Revolut UK account is a Lloyds account). No it isn't, the money is just held in a Lloyds or Barclays account. Revolut are not a fully-regulated bank, they're an Electronic Money Institution. The same as TransferWise. If you trust Revolut, you're also trusting a middleman.

They have received a bank license recently so they are in process of becoming a full fledged bank.

Re: Revolut CFO resigns following money laundering controversy

#206

Post by samstave »

tnolet wrote: post #20
gondo wrote: post #3

also CEO of Revolut: "Why aren’t you working on weekends?" https://twitter.com/phillipcaudell/status/110108122935141580...

Should there be some kind of “shit list” or “toxic list” for tech companies? Admittedly, public shaming & blaming is tricky if you don’t know the context, and faking a Slack screenshot is trivial (not saying the one here is fake). I guess Glassdoor is as close as it gets now, together with leaks on Twitter posted by the parent.

There used to be a thing called "Fucked Company" - ran by a guy named Pud..

Re: Revolut CFO resigns following money laundering controversy

#208

Post by ValentineC »

richardknop wrote: post #205
jscholes wrote: post #149

Earlier quoted context omitted.

> Strange you trust a middleman more than an a actual first-party tier-1 bank (your Revolut UK account is a Lloyds account). No it isn't, the money is just held in a Lloyds or Barclays account. Revolut are not a fully-regulated bank, they're an Electronic Money Institution. The same as TransferWise. If you trust Revolut, you're also trusting a middleman.

They have received a bank license recently so they are in process of becoming a full fledged bank.

They have a European banking licence, but from what I understand, they operate as an "electronic money institution" [1][2] in the UK.

[1] https://blog.revolut.com/how-emoney-companies-are-growing-up...

[2] https://www.fca.org.uk/firms/electronic-money-payment-instit...

Re: Revolut CFO resigns following money laundering controversy

#209

Post by genericone »

sschueller wrote: post #45

How do I cancel my account? Nothing in the FAQ and support chat in the app is trying to sell me a metal card. EDIT: found it: https://www.revolut.com/help/profile/i-want-to-terminate-my-... EDIT2: What a shit show, I have been trying to delete my account for more than 30 minutes now. When you chat through the app you are first connected to a bot which you need to tell you want to talk to a human, after waiting a whil…

In light of so many companies making it difficult to cancel, maybe a new pattern that we should take is, if we're going to be putting substantial money into a service, we need to test not only the promised capabilities of a service, but also the capability to cancel the service.

Call to action: when a company promises something, the pitch appears good enough and bad enough to be true, sign up, then immediately cancel the service to see if its possible and what the hurdles are. For each additional service you enable with the company, iterate on the cancellation process. If at any point you find that the cancellation process becomes 'too much', you can evaluate whether the value provided by the company exceeds its inability to cancel or provide refunds.

Ability to cancel a service should be a function of the service, no?

Re: Revolut CFO resigns following money laundering controversy

#210

Post by IfOnlyYouKnew »

sschueller wrote: post #45

How do I cancel my account? Nothing in the FAQ and support chat in the app is trying to sell me a metal card. EDIT: found it: https://www.revolut.com/help/profile/i-want-to-terminate-my-... EDIT2: What a shit show, I have been trying to delete my account for more than 30 minutes now. When you chat through the app you are first connected to a bot which you need to tell you want to talk to a human, after waiting a whil…

Send a letter, by certified mail if not prohibitively expensive:

9th Floor 107 Cheapside, London, United Kingdom, EC2V 6DN

"Cheapside", indeed!

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