> That effacement of Cleo’s character, her reduction to a bland and blank trope that burnishes the director’s conscience while smothering her consciousness and his own, is the essential and crucial failure of “Roma.” It sets the tone for the movie’s aesthetic and hollows it out, reducing Cuarón’s worthwhile intentions and evident passions to vain gestures.
https://www.newyorker.com/culture/the-front-row/theres-a-voi...
It's this way with all the characters. They're all shallow, one-dimensional tropes you're never given any reason to care about. Except for the domestic servants, they're all unlikeable.
Worse, I found the film outright boring (I say this as someone who loves Barry Lyndon).
The scene shown on the movie poster that I gather is supposed to have a big emotional impact, just left me feeling manipulated. It's telegraphed to you from a mile away, and then the family claiming they love the maid, it just isn't believable given how they've ignored her and mostly treated her like crap.
Speaking of crap, the dog shit. Why the hell was that so important to Cuarón that he features it, what, a dozen times?
Finally, I really didn't care for the B&W combined with digital. The overall effect just looked contrived to me. (I watched it on 100" screen with a calibrated JVC D-ILA projector, so I think I viewed it pretty close to how the director intended.)
If you want to see a brilliant 2018 film about the human condition and a family dealing with trying circumstances, watch Shoplifters instead. I viewed Roma and Shoplifters the same evening. I'm so glad I watched the latter and wish I could have my two hours back from the former.
TL;DR: Roma sucks, watch Shoplifters instead. Or Tokyo Story if you want to see Roma done right.