Earlier quoted context omitted.
I've been working remote for decades and my observation is that whats standing inbetween great communication in remote teams are often trival, easily fixable things like poor software and hardware. When it comes to hardware, people use whatever headset and camera they have, connected to wifi served by the a cheap SOHO router. More or less the stuff you use to call your parents over skype once a week.
Just curious: In your opinion, what are proper tools / setup in hard- and software terms that makes remote collaboration as efficient as on-site interaction?
If there are meetings in person you really need to have a good conference call phone, preferably with an external mic.
Like this: https://www.businessnewsdaily.com/images/i/000/016/072/origi...
For things like screen sharing, the conference room must have a very solid connection as screen sharing typically uses a lot of bandwidth.
For the remote employee, you need:
* Solid headset. I've tried using a USB one but it had interference at terrible times. Once I was on a call presenting to the client when interference started making odd noises. Now I use a USB headset with noise canceling mic.
* Good fast reliable internet!
* Solid voice-over-ip phone if you need to talk on the "phone" a lot. I use DialPad which are the makers of UberConfrence. The quality is _way_ better than using Google Voice, skype, etc.