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Google and IBM still trying desperately to move cloud market share needle

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Re: Google and IBM still trying desperately to move cloud market share needle

#251
post #188

They both suffer from opposite ends of Customer perception. Google’s Customer perception problem is that it’s too hard to use. (Fear of the unknown) IBM’s is that people resent their history of broken promises and hype. (Fear of the known)

> They both suffer from opposite ends of Customer perception. Google’s Customer perception problem is that it’s too hard to use. (Fear of the unknown) IBM’s is that people resent their history of broken promises and hype. (Fear of the known) Google has its share of broken promises around sudden product discontinuation, and account closures without recourse.

Fair enough. And that spoons businesses. I think the larger perception on them is that the technology generally works, it’s the handholding that’s missing.

Re: Google and IBM still trying desperately to move cloud market share needle

#252
post #201

I don't understand why Google doesn't woo silicon valley startups more aggressively. Gcloud is actually a pretty solid service, far more usable at varying levels of technical expertise. A lot of nice integrated tools for high end users (EC2/kub8/cloud console/etc) that gives AWS a good run for their money, and (gcloud web browser, web console, gcutils) for devs not that familiar with cloud tools that are significantl…

Disclosure: I work on Google Cloud. Nearly all VCs and Accelerators are on our list of partners at cloud.google.com/startups where that up to $100k in credits offer lives. You would not believe how contentious it was in the early days of GCP to fund this... Unicorns take a while to grow, but I still think Snap was one of the most fascinating stories, as they were entirely on App Engine and Datastore well into their u…

Maybe they trust GCP because they know if their account get auto banned by stupid google AI they will be able to talk to a human (ex coworker) to fix the issue... Unlike the rest of us who don't have a friend inside google. Google fix your fucking ban process and non existant appeal process, give few days to answer instead of deleting all the infra of your paying customers!!!!! Stop raising your prices and killing services with super short notice And maybe in a decade or two we will trust you again for anything serious

Re: Google and IBM still trying desperately to move cloud market share needle

#253

Google is the only (major) cloud provider to suffer global service outages (AWS and Azure have only ever had region-wide outages). They have done so more than once, and they have no notable blog posts that ever explain how they will mitigate it in the future. That's enough from my perspective to never recommend them to any customer that ever needs region redundancy. From my experience of being a cloud middle man the…

What global outage do you mean ? I havent seen one for 1y of using it meanwhile office 365 just scored a global outage recently

Re: Google and IBM still trying desperately to move cloud market share needle

#254

From a user point of view I much prefer AWS than Google Cloud (and I got used to the AWS names). Also as AWS is what basically everyone used, all the tooling is built mainly around it and sometimes support Google Cloud but it's not very well tested / supported. All that steams basically from being the leader by a vast margin.

Google Cloud Platform (GCP) is much simpler from a developer standpoint. AWS might have 20 tools to solve 20 problems, GCP has 5 tools to solve 20 problems (that's my observation). The tools provided by GCP itself will help you get the job done. AWS never really clicked for me, terrible UI/UX, too many steps to get things done. GCP is the opposite when it comes to ease of doing most things. When I started using GCP,…

I played with both, and I think in terms of what's easier is probably which one you used first, although I must admit that they are constantly adding new services, so perhaps for people that are starting now might get confusing to know which are the core services and which are just extra. They should simplify their console to list just core stuff, and put the other stuff on separate page.

They have their own strengths and weaknesses. What jumped out to me is when I tried Google is I believe that Google has superior network infrastructure that lets them do some things that are hard to do in AWS, especially seamless integration of networking between regions, internal IPs also don't seem to be tied to individual zones etc.

On the other hand, some services are just awful. I tried Deployment Manager, and while looks like it is a nice design that makes it more powerful than Cloud Formation, it is still buggy. Seeing that I'm now not surprised that terraform is so popular. I don't think it is that much better compared to CF, but if you use DM you must be a masochist.

Re: Google and IBM still trying desperately to move cloud market share needle

#255

Earlier quoted context omitted.

I've built applications on AWS, IBM Cloud (Bluemix at the time), Azure, and GCP. If a client has no preference over platform, I usually go with GCP. I find it the simplest, cheapest, and most reliable for the type of stack we use. I've never had a client question GCP on the basis of Google's pattern of removing services. I think people can logically separate Google's consumer-facing offerings from their paid cloud se…

Sure muggles don't care about Google dropping services. My experience is that Google services are often an order of magnitude harder to use than competitors. For example I did a shootout between the visual recognition APIs from IBM, Amazon, clarif.ai, Google and some others. I had the other ones up and running in under ten minutes each. Google made me go through a sign-up and authentication process that looked like h…

I think GCP for plain infra stuff is complicated, but so is AWS. They’re about the same to me, but AWS seems to have vastly more features.

Re: Google and IBM still trying desperately to move cloud market share needle

#256

Earlier quoted context omitted.

Agreed. Slack is also awesome in this respect. You file a ticket and a human answers it quickly and it doesn’t matter if you are the IT department asking the question or just a regular user in the enterprise. They even offer live chat. I have no idea how to file a bug / feature suggestion with google. Big missed opportunity.

We need a version of Godwin's law for slack.

New VC market opportunity question: will they name a Godwin’s like law after you.
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