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Google terminated our business via our Google Play Developer Account

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Re: Google terminated our business via our Google Play Developer Account

#371

Post by bribroder »

toomuchtodo wrote: post #352
honkycat wrote: post #316

Google is such a joke. They need to get their heads out of their asses. Constant stories of bad support. Youtube is a complete horror show. And I seriously question if their cloud offerings have actual product designers attached. One great example: If you are using Google CloudSQL, you are one command away from losing everything: > gcloud sql instances delete prod-instance-name When you delete a CloudSQL instance, it…

With RDS instances in AWS, it’s the same behavior: destroying a database instance removes all of the automated backups that were made. Make sure to take a final snapshot!

In just the last few months they've made it possible to preserve these snapshots after destroying the database: https://aws.amazon.com/about-aws/whats-new/2018/11/amazon-rd...

Re: Google terminated our business via our Google Play Developer Account

#372

Post by system2 »

daniel-levin wrote: post #16

What kind of an agreement did you sign with your developers? IANAL. You might be able to invoke some legal means to limit your losses. The associated-account story wasn’t an act of God. You might argue the developers should have known better. I’d suggest buying an hour of a lawyer’s time to see what can be done.

What agreement. They hire offshore developers. They do not know who these people are, if it is a person, or a group of scammers.

He asks for an app, but lets the offshore "developers" do everything including store deployments. He could take the codes, and take care of the accounts. Heck, he could even study a few hours to understand what's going on the app before submitting.

He just depended on some random company he found on a freelancer website, dumped all the money, then got punished because he let those people take 100% of control.

Good luck with lawyers.

Re: Google terminated our business via our Google Play Developer Account

#374

Post by system2 »

deogeo wrote: post #115
mproud wrote: post #69

I don’t buy the guy’s analogy of crime and association. If you willingly lend the keys to your truck to someone else, and he or she commits a crime while using the vehicle, it might get impounded. Know the people whom you work with, or just do the work yourself.

A better analogy is you unknowingly hire someone who was once convicted, in a secret trial, of a 'crime'. You are then jailed, without being informed who the incriminating hire was.

No, you let them use your name and sign the papers for them while they are committing the crime. You are now an accomplice.

Re: Google terminated our business via our Google Play Developer Account

#375

Post by system2 »

mpranjic wrote: post #62

People here assume it's developers' fault. This is just a speculation (at least, OP only mentioned it as a possibility). It could be, for example, that developers previously used one of their client's accounts (to deploy an app), which was later banned (could be even for a different app they have no connection to). Some information is missing here (developers' side of story?)

Nothing is missing, from Google's perspective, the 3rd party took care of everything, and the investor (the writer in this case) was just a name in the account.

Re: Google terminated our business via our Google Play Developer Account

#376

Post by brianwawok »

andrewstuart wrote: post #296
hopler wrote: post #288

Earlier quoted context omitted.

You are describing mandatory binding arbitration, eh?

No, this is an internal ombudsman - Google's own ombudsman who rescues customers when the Google processes frustrate. Lots of companies need an ombudsman because they provide no way out when the normal processes let customers down. It's like a backstop for customer satisfaction. A internal "court of appeal" to help customers out. Kind of like having "a friend in the business", but available to any customer who needs…

So right now they have an appeal form. It didn't work in the case above.

The difference after your change, is now you lose $50 and STILL have to post to twitter to try and get your problem solved.

Re: Google terminated our business via our Google Play Developer Account

#377

Post by system2 »

ykevinator wrote: post #323

I was expecting a fraud app or something but the app looks legit. I wonder if Google doesn't want you to store you're loyalty cards. Btw $25k seems like a lot for this app.

Hey, let the writer get rich with his "own app" he used freelancers to "develop" and published under their accounts. I am surprised he didn't price it $1,000.

Re: Google terminated our business via our Google Play Developer Account

#379

Post by tfha »

This is why people get excited about decentralization. Exactly stuff like this. What if you had an app platform that would never shut out your business?

We're not there yet, but fixing things like this is the future of the decentralization technology being built today.

Re: Google terminated our business via our Google Play Developer Account

#380

Post by wolfi1 »

noonespecial wrote: post #344
on_and_off wrote: post #165

Earlier quoted context omitted.

It seems reasonable to me as well. So far 99% of the people I have seen complaining about their account being suspended were unwilling to read the ToS, even less to try to comply with them. I am pretty sure that the review process does mistakes as well, but as always bad actors spoil everything for everybody. FWIW, I had 2 apps removed from the play store earlier this month. They were all based on the same codebase (…

Right. Now imagine how it would feel if you made your entire living off those apps, the ban was for life, and they didn't even bother to explain to you what you did wrong. Many people are in this exact situation. That is why they are upset.

I guess that would be a proper reason to use the word 'kafkaesque'
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