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Google terminated our business via our Google Play Developer Account

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Re: Google terminated our business via our Google Play Developer Account

#181

Post by robryan »

cm2187 wrote: post #18
flibble wrote: post #3

Sounds like a bad situation. If I were you I would simply change the app ID, create a new Play account and publish it there. If there problem is with the connection to a banned account and not the app, then this removes that problem/connection.

Won't they associate you again to the banned account through either your address, credit card, phone number, email or anything shared with the old account? It looks like they apply very extensive transivity, including (from a previous story I read on HN) using recovery email address to associate and ban accounts.

There would no doubt be people succeeding at this, but it would be a real pain ensuring that none of the details match to the old account and that no future actions end up causing a connection.

Re: Google terminated our business via our Google Play Developer Account

#183

Post by jjeaff »

Wowfunhappy wrote: post #12
wand3r wrote: post #6

I imagine the comments will be either: its your fault, dont trust google and have a strategy that totally relies on a party out of your control, & in this day and age you have to do this and this happened to me with google/apple/paypal/microsoft etc. While i think relying on google (or a single platform) is dangerous, these platforms really need to address these issues. While their isn’t much competition, they are re…

> Dont trust google and [don't] have a strategy that totally relies on a party out of your control Last week, much of Google and Facebook were brought to a halt after Apple revoked their enterprise certificates. While the circumstances justified Apple's actions in this case, the fact remains that even Google and Facebook are largely reliant on another large company. If Apple completely banned all Facebook apps from t…

I'm not so sure Facebook could survive. At least, assuming they were not able to get some alternatives in place fast and even then, it would not continue to be the same company it is today. FB gets 85% of their revenue from mobile ads. I haven't seen the breakdown, but I'm guessing based on other stats I've seen that way more than half of that comes from iOS. If they were banned from the app store, it would be catastrophic.

Re: Google terminated our business via our Google Play Developer Account

#184

Post by skookumchuck »

> I have no idea how Google can terminate accounts without fully checking the reasons behind the termination.

The moral is never invest money in a platform where an algorithm can terminate you.

The same applies to payment processors. Always have more than one for your online business.

Re: Google terminated our business via our Google Play Developer Account

#185

Post by yjftsjthsd-h »

morpheuskafka wrote: post #132
Melchizedek wrote: post #111

Earlier quoted context omitted.

We really need tech monopolies like Google to be regulated, in order to stop abuses like this.

Google Play is not a monopoly! It takes one checkbox in Settings to open the floodgates to any app (or app store) you want, and device manufacturers (such as Amazon) can ship their own app stores pre-enabled if they want.

What percentage of android devices, in the world, have that box ticked?

Re: Google terminated our business via our Google Play Developer Account

#186

Post by confounded »

NoblePublius wrote: post #179
avip wrote: post #112

Earlier quoted context omitted.

So says you. This is what the ToS say: Google may terminate this Agreement with You for any reason with thirty (30) days' prior written notice. In addition, Google may, at any time, immediately suspend or terminate this Agreement with You if: (a) You have breached any provision of this Agreement, any non-disclosure agreement or other agreement relating to Google Play or the Android platform; (b) Google is required to…

Disclaiming liability is not an excuse for treating your customers poorly.

Google’s customers are advertisers, not app developers.

Re: Google terminated our business via our Google Play Developer Account

#187

Post by SiVal »

ashelmire wrote: post #121
deogeo wrote: post #109

Earlier quoted context omitted.

It's probably trivial for Google to associate his new account with the old one. Nothing to hide, nothing to fear..

That just puts you back in the same position for relatively little effort. So it’s not like that’s a loss.

Unfortunately not, because it could succeed long enough for their business to get some success, hire people, have assets, debts, responsibilities, customers, and then Google cuts off their oxygen.

Of course, Google could do the same to ANY of us who end up depending on them. The only real solution is whatever makes you not significantly reliant on Google.

Re: Google terminated our business via our Google Play Developer Account

#188

Post by catach »

fareesh wrote: post #117
munchbunny wrote: post #71

Earlier quoted context omitted.

I think it's interesting to note that Google seems to come up much more often for Kafkaesque customer support problems. That's not a rigorous scientific statement, but it's fairly consistent with my own experience dealing with Google as a startup. Unless you have a back channel via an employee you know, it's next to impossible to get any non-automated, human judgement on your situation. The part I don't get is... whe…

> The part I don't get is... where in Google leadership does this issue get lost on the company's priorities? Of all of the rational explanations I can come up with, it feels like someone looks at the data and either says "nah we don't lose much money from this" or "nah it's not a real problem". Is that actually true? Could it be something to do with company culture? Something like "if we solve a hard problem by assi…

Human-based support at Google-scale is also insanely expensive.

Re: Google terminated our business via our Google Play Developer Account

#189

Post by staz »

morpheuskafka wrote: post #132
Melchizedek wrote: post #111

Earlier quoted context omitted.

We really need tech monopolies like Google to be regulated, in order to stop abuses like this.

Google Play is not a monopoly! It takes one checkbox in Settings to open the floodgates to any app (or app store) you want, and device manufacturers (such as Amazon) can ship their own app stores pre-enabled if they want.

Correct me if I'm wrong but it's seem that technically 3rd party store can't do unattended upgrade while Google Play can.

Re: Google terminated our business via our Google Play Developer Account

#190

Post by yjftsjthsd-h »

on_and_off wrote: post #165
heptathorp wrote: post #51

> I had created a Google Developer Account simply so I could pass on the login details to my app developers who uploaded and updated the app via my account each time. Sounds like one of those developers was previously banned for violating ToS and Google suspects the author is the same person with a new account trying to evade the ban. Instead of sharing login details, the correct thing to do is add a user and give th…

It seems reasonable to me as well. So far 99% of the people I have seen complaining about their account being suspended were unwilling to read the ToS, even less to try to comply with them. I am pretty sure that the review process does mistakes as well, but as always bad actors spoil everything for everybody. FWIW, I had 2 apps removed from the play store earlier this month. They were all based on the same codebase (…

> unwilling to read the ToS, even less to try to comply with them.

So... a sane human being? Someone who can't afford to spend literally hours reading legalese and trying to figure out what it means?

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