121–130 of 530 posts
Earlier quoted context omitted.
Why not open a new account, or release a new copy your app using a different namespace? I mean it is an inconvenience, but we aren't exactly as powerless as is described in the article.
It's probably trivial for Google to associate his new account with the old one. Nothing to hide, nothing to fear..
I note from the mention of £25k that you're probably in the UK. If you don't mind burning fifty quid or so, you might find it satisfying to use the small claims process to issue for a sensible (not super-inflated) estimate of damages. The below is not legal advice, but is written from personal experience. Try to leave a clear paper trail of your reasonableness: send a clear notice before action with a reasonable time…
Do the rules allow them to bring the question of whether the claimant is non-vexatious to litigation?
Another one of these aspiring app developers bites the dust. I have some advice to such developers - work on making a good web app. You automatically reach more platforms than just the two big ones, and you won’t have to deal with too big to fail corporations taking you down.
Most consumers want real apps, not webapps, and mobile browsers don't make webapps easy to launch and use either.
I actually just got my Google Ads account suspended because I forgot to update my billing address before adding a new card. The suspension was for "suspicious billing activity", tried appealing twice with the correct billing address, and was told the suspension is final (some automated email) both times. They won't take my calls because the account is suspended, which leaves me not being able to advertise on the #1 s…
We really need tech monopolies like Google to be regulated, in order to stop abuses like this.
I thought you can’t use “app” in an app name?
I actually just got my Google Ads account suspended because I forgot to update my billing address before adding a new card. The suspension was for "suspicious billing activity", tried appealing twice with the correct billing address, and was told the suspension is final (some automated email) both times. They won't take my calls because the account is suspended, which leaves me not being able to advertise on the #1 s…
Why not open a new account, or release a new copy your app using a different namespace? I mean it is an inconvenience, but we aren't exactly as powerless as is described in the article.
And in such a log, every action taken by an employee should be marked with an employee number, even if it is a number that only means something inside the company; and every action taken by an algorithm should be marked with an identifier for that program.
It would be a lot easier for everyone involved to understand what the hell is going on if you could see entries like:
- algorithm XYZ flagged account due to suspicious activity [link] - employee 123456 verified accuracy of terms violation [link] - algorithm ABC notified account owner via E-mail of violation [link] - algorithm ABC auto-banned account
Instead, it seems for a lot of tech companies the communication amounts to ONE E-mail basically listing all the lazy non-effort they went to before ruining everything for you with no recourse.
Earlier quoted context omitted.
Google has the burden of proof to show why they are guilty by mere association, but won't do it, likely because they don't want to reveal any information about how they determine who is violating the ToS. There should be greater transparency and a better appeals process, but there won't be. At the very least it doesn't seem that Google has thought of a better way to handle the scenario where an honest client relies u…
Look at it from the other perspective - if Google doesn't police the Play Store then users are put at risk. When bad actors are detected, they're banned. It sucks if you've hired one of these bad actors to do development work for you, but that can't trump the need for users to be protected from malicious code. In an ideal world, code review of the app would reveal whether or not there's anything fishy going on. It do…
But really we should move away from these app stores.
The question I always have with this stuff is this: To attract developers, these platforms make some promises. A "review" process for supposed violations of TOS causing cancellations is always among them. But to me these "reviews" always seem either completely faked or some version of a lowest-level employee simply restating that the algo has made its choice and they are powerless. More incriminating is that every ti…
So says you. This is what the ToS say: Google may terminate this Agreement with You for any reason with thirty (30) days' prior written notice. In addition, Google may, at any time, immediately suspend or terminate this Agreement with You if: (a) You have breached any provision of this Agreement, any non-disclosure agreement or other agreement relating to Google Play or the Android platform; (b) Google is required to…
Being shocked about this happening in 2019 in either Apple's or Google's app store represents an incredible lack of even cursory research on the author's part. Unless the author shares specific details showing that the ban of the associated account was inappropriate, my reaction is: good, glad you got booted. If one of the people you chose to associate your account with was previously a bad actor or involved with one…