Earlier quoted context omitted.
Thank you. Failures of your business model are not our problem. The only people who can force me to pay is Her Majesty's Revenue and Customs. Everyone else can persuade me
Do you say that when you shoplift too?
please see "end of freemium" comment
If someone opens a shop and invites me to walk around, browse and chat, then that's nice - maybe i will buy.
but saying "now you must pay an entrance fee because you are wearing earphones - we want customers to listen to our trained shop staff" is kind of defeating the point.
yes they can set up weird rules for their shop, but it's dishonest to change the game now, and frankly counter productive