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Jabra: we know our Bluetooth headsets don’t work with laptops

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Re: Jabra: we know our Bluetooth headsets don’t work with laptops

#131

Post by mikestew »

brookside wrote: post #127
rsync wrote: post #92

Earlier quoted context omitted.

"Why?" I believe your parent is trying to level a "all hat, no cattle" claim upon you. I am sympathetic to this line of reasoning - it's difficult to to look upon American truck culture in 2019 and not have that come to mind. I have no comments on your specific situation. Thanks for helping kids with scouts.

I for one do think US truck culture is absurd. Pickups are best selling vehicles by far, yet their beds and towing capabilities are generally used about 1% of the time. The other 99% is commuting in the most wasteful of ways http://www.mrmoneymustache.com/2012/09/04/its-never-too-late... .

I am in complete agreement with you, but you know what? Let's not rag on the guy about his truck when he was trying to contribute to a conversation about the annoyances of Bluetooth. Someone daring to type the word "truck" is not our excuse to pile on no matter how far out of context.

Re: Jabra: we know our Bluetooth headsets don’t work with laptops

#132

Post by Arkanosis »

cowmix wrote: post #94

This is weird. I'm wearing this headset RIGHT now it is the ONLY BT headset that works, with HD quality on both my mac AND my Pixel 2 cell phone. It is amazing..

Same here: my girlfriend and I both use this headset every single day with PCs from ASUS and Lenovo, running Arch, Ubuntu and Windows 10, as well as phones from OnePlus and Xiaomi running different releases of Android, and it works very well.

I can understand Jabra's support if some vendors ship poor BT chips… I've had so many issues with BT in other products…

Re: Jabra: we know our Bluetooth headsets don’t work with laptops

#133

Post by rb666 »

vinay427 wrote: post #98
carlob wrote: post #48

Earlier quoted context omitted.

But in Europe we have stronger customer protection laws: if something doesn't work as advertised you have 1-3 years (depending on the country) to bring it back to whoever sold it to you. Then it's their problem to deal with the manufacturer.

In practice, it's far less effective than what most Americans enjoy. Return policies are usually abysmal in most of Europe, to begin with, and long term support is only technically better because of more regulations on warranties. In practice, American firms are far more lenient with their policies and credit cards alone provide more protections than most all of the EU regulations seek to implement.

This is just anecdotal nonsense, what factual sources do you have for this as it is completely contrary to my experience.

Re: Jabra: we know our Bluetooth headsets don’t work with laptops

#134

Post by hotsauceror »

SaltyBackendGuy wrote: post #37
texan wrote: post #17

"Wait, are you saying the headset can’t connect to a computer via native Bluetooth? And you knew it the whole time? While you asked me to try a different device, to update drivers, to install Jabra software, to meet with your technician… You were just trying to wear me down?!?" This encapsulates what is most wrong and abhorrent about US customer service. This methodology is employed by thousands of companies, it is i…

I work in the B2B space. One thing I've noticed is that if Enterprises aren't happy with the product they signed up for or the product doesn't deliver as promised they will refuse to pay (The ultimate motivator). I feel like in the customer space you have less leverage and it's more of a headache to simply not pay or get a refund (in this case).

It's surprising to me how much power enterprises have over every aspect of a business relationship. Our company was acquired by a Large Consultancy. The first thing they did was tell our (corporate) landlord, "We pay everything 90 days late, and we will not pay late fees. Period." And that was that. Anyone else trying to violate the terms of a contract would be told where to go but the landlord swallowed it without a second thought.

Re: Jabra: we know our Bluetooth headsets don’t work with laptops

#135

Post by jvagner »

bubblethink wrote: post #129
jvagner wrote: post #122

Earlier quoted context omitted.

I need to replace my Charter modem about once a year... does that hold true even in that case? This has been true for at least the last 5 years running.

Replace for what reason ? That sounds abnormal if you have such a high failure rate. Might point to electrical issues in your house.

Not sure.. the Charter employees who come out usually test everything and everything else tests normal.

They don't seem bothered by the frequency ("is normal..")

Everything else connected to that part of the house seems normal.

The cable junction point out in the yard is usually under water... they replaced all that too, but said that's normal for this neighborhood (we're adjacent to wetlands). How that bombs out the modem inside the house continues to be a mystery.

I'm probably here for one or two more replacements, and I'll move to another part of my city.

Re: Jabra: we know our Bluetooth headsets don’t work with laptops

#136

Post by pjmlp »

WrtCdEvrydy wrote: post #70
SaltyBackendGuy wrote: post #37

Earlier quoted context omitted.

I work in the B2B space. One thing I've noticed is that if Enterprises aren't happy with the product they signed up for or the product doesn't deliver as promised they will refuse to pay (The ultimate motivator). I feel like in the customer space you have less leverage and it's more of a headache to simply not pay or get a refund (in this case).

Can you imagine the prices and support you'd get if customer purchases were net-10? Buy something with your credit card and if it's garbage, you just tell your credit card to hold payment.

Yes, testing, proper programming languages and QA processes would finally be taken seriously by management.

Re: Jabra: we know our Bluetooth headsets don’t work with laptops

#137

Post by rogy »

untog wrote: post #50
jowiar wrote: post #45

Earlier quoted context omitted.

My AirPods work fine in NYC, with the exception of one specific place: The Oculus. I would love to know why.

For me it's areas a few blocks around Times Square. The only thought I had (and maybe the Oculus is the same) is that the sheer number of people also using Airpods in the area means everything gets confused.

Same, in London, walking down Oxford Street at 6pm can mean almost constant ‘diruptions’ over my AirPods.

Re: Jabra: we know our Bluetooth headsets don’t work with laptops

#139

Post by jowiar »

untog wrote: post #50
jowiar wrote: post #45

Earlier quoted context omitted.

My AirPods work fine in NYC, with the exception of one specific place: The Oculus. I would love to know why.

For me it's areas a few blocks around Times Square. The only thought I had (and maybe the Oculus is the same) is that the sheer number of people also using Airpods in the area means everything gets confused.

Just googled a bit, and this seems to explain it: http://www.iphonehacks.com/2018/04/heres-why-your-airpods-or...

In short, it's the combination of no walls + lots of signal congestion. Times Square + Oculus both fit this mold.

Re: Jabra: we know our Bluetooth headsets don’t work with laptops

#140

Post by Casseres »

brookside wrote: post #127
rsync wrote: post #92

Earlier quoted context omitted.

"Why?" I believe your parent is trying to level a "all hat, no cattle" claim upon you. I am sympathetic to this line of reasoning - it's difficult to to look upon American truck culture in 2019 and not have that come to mind. I have no comments on your specific situation. Thanks for helping kids with scouts.

I for one do think US truck culture is absurd. Pickups are best selling vehicles by far, yet their beds and towing capabilities are generally used about 1% of the time. The other 99% is commuting in the most wasteful of ways http://www.mrmoneymustache.com/2012/09/04/its-never-too-late... .

I think it's absurd when the very small fraction of truck owners lift them, trick them out, "roll coal", etc.

I think the vast majority of truck owners are reasonable.

Who doesn't own or pay for something "just in case"? We have insurance just in case we need it. People pay a little more for a truck instead of a sedan just in case they need it.

I didn't mean for this chain of comments to be about trucks, it was just the name of one item where Bluetooth doesn't work that well for me.

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