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Jabra: we know our Bluetooth headsets don’t work with laptops

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11–20 of 171 posts

Re: Jabra: we know our Bluetooth headsets don’t work with laptops

#11

I've never known Bluetooth to not produce a miserable experience at some time or another. It's inconsistently bad in some cases too. I hate setting up bluetooth on my car the most, I need to "Talk" to my car, and I can't just do it while stopped at a red light, I have to shut off my car and do it before I go. I still havent redone it since I upgraded phones last year... I just plug into the aux port while driving .

That’s exactly why I made sure my car had CarPlay. Not a single issue.

Re: Jabra: we know our Bluetooth headsets don’t work with laptops

#12
I once made the mistake of buying Jabra wireless sports headphones.

You know there will be a problem if you open the box and the first thing you see is a piece of paper and a phone holster, obviously thrown in at the last moment. The piece of paper says you have to use the phone holster to attach the phone to your right arm. Yes, your right arm, the closer to your right ear the better. The instructions were very specific.

As it turned out, the wireless connection was indeed so crappy that it required holding the phone right next to the headphones. Don't like to attach the phone to your upper right arm? Tough luck.

I have stayed away from Jabra ever since.

Re: Jabra: we know our Bluetooth headsets don’t work with laptops

#13

I've never known Bluetooth to not produce a miserable experience at some time or another. It's inconsistently bad in some cases too. I hate setting up bluetooth on my car the most, I need to "Talk" to my car, and I can't just do it while stopped at a red light, I have to shut off my car and do it before I go. I still havent redone it since I upgraded phones last year... I just plug into the aux port while driving .

I was disappointed to find that Airpods, while better, aren't great either. I find the audio cuts out a lot when I pass through busy streets in NYC, and I often get into some kind of pairing weirdness where my phone simply won't play through the Airpods.

Still better than most Bluetooth solutions, though.

Re: Jabra: we know our Bluetooth headsets don’t work with laptops

#14
I'm wondering about the technical issues they have with on-board bluetooth, specifically saying they only provide support for a USB dongle, and not on-board BT.

I have routinely, with multiple computers seen that on-board BT has been flakey (MBP 2015, Zotac EN960, Zotac EN1060K, and a custom built PC w/ Intel on-board BT) with multiple devices (Bose QC35 headphones, multiple different BT keyboards). The experience has always required me to get a dongle, which works significantly better.

Is there something to this, or is it just the standard issue of interference with the built-in bluetooth, or perhaps just bad luck on my part? On top of this, I have never had any issue with any non-bluetooth RF wireless device, from mice to headphones and others. They seem to be significantly better.

Re: Jabra: we know our Bluetooth headsets don’t work with laptops

#15

I've never known Bluetooth to not produce a miserable experience at some time or another. It's inconsistently bad in some cases too. I hate setting up bluetooth on my car the most, I need to "Talk" to my car, and I can't just do it while stopped at a red light, I have to shut off my car and do it before I go. I still havent redone it since I upgraded phones last year... I just plug into the aux port while driving .

AirPods completely changed my view of BT devices. Before, I avoided BT completely because I could never get them working well with an Android phone I was using at that time. Headphones I was using would always disconnect after some time and the quality would drop intermittently and there was no way to fix it. The "fix" was to wait for the battery to drain and then the headphones would restart. I tried few different headphones over the years and always went back to wired ones because of that.

After trying AirPods, I haven't had a single issue. Everything works fine. I'm even content with a BT keyboard and trackpad now.

Re: Jabra: we know our Bluetooth headsets don’t work with laptops

#16

Seems to be a clear-cut case of false advertising if not wire fraud. Have you contacted the FTC?

Maybe it's not all headsets and all laptops?

I have the Jabra Elite Active 65t that I've successfully paired and continue to successfully use with a Lenovo Thinkpad X1 running Windows 10 -- no complaints.

Re: Jabra: we know our Bluetooth headsets don’t work with laptops

#17
"Wait, are you saying the headset can’t connect to a computer via native Bluetooth? And you knew it the whole time? While you asked me to try a different device, to update drivers, to install Jabra software, to meet with your technician… You were just trying to wear me down?!?"

This encapsulates what is most wrong and abhorrent about US customer service. This methodology is employed by thousands of companies, it is ingrained in the culture of their customer service reps. It is a "Never Back Down" attitude. They will consistently string a desperate customer along, through a maze of reps and procedures, knowing that the customer is more likely to burn out and give up before realizing that the road they are being led down does not result in resolution of the issue.

There are companies that do not engage in such behavior, yet they are primarily B2B rather than consumer facing, and usually in regard to items that are being purchased in the dollar range of tens and hundreds of thousands.

Re: Jabra: we know our Bluetooth headsets don’t work with laptops

#18
Even if the OP had gotten the headset working with bluetooth they'd be disappointed.

On Macs at least, using a headset with mic via bluetooth you get 8khz sampling, even if the headset can do more.

Sounds terrible. Tried a bunch of esoteric plist changes to fix it.

I switched to a USB wireless setup which works much better.

Supposedly there are fixes (http://ssrubin.com/posts/fixing-macos-bluetooth-headphone-au...) for this, but none worked for me.

Re: Jabra: we know our Bluetooth headsets don’t work with laptops

#19
post #2

I bought an Asus Chromebook recently and one of the intentions was to pair it to my iPhone to get internet connectivity while commuting to work. Turns out Chromebooks can't pair with phones, I have to use a wifi hotspot instead.

Until just this week, Chrome OS's Instant Tethering was exclusive to Google's Pixel and Nexus phones, and was clearly advertised as such. Even now, the feature is only available for a small selection of phones (relative to the vast number of Androids in the wild).

Just use your phone's hotspot feature. The amount of time saving between using your native tethering vs Instant Tethering is negligible.

Re: Jabra: we know our Bluetooth headsets don’t work with laptops

#20
post #6

Anyone have a Bluetooth earbuds that works flawlessly with Ubuntu? I recently got a pair of Funcl AI buds, works great with my phone but I connect on computer and there's constant skipping. I gather this is a common problem.

MEE Audio MB6 work fine for me on Elementary 5.0 Juno. They're also great for the gym and I'm pretty happy with the sound.
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